Furniture Village - Straiton Omdömen 

Our sales consultant in the Straiton shop - Ian Lawson introduced himself when he saw us sitting at a dining table. He explained that he was there if we needed any assistance but would leave us to browse. This made for a much better shopping experience compared to other shops. Ian was close by once we had chosen our furniture and took his time explaining the whole order/delivery process.

Great personal service from salesman Tom Lawson. Spent time unhurried to help us reach a purchase decision. Would recommend.

We met a very polite, helpful young man named Andrew. He was very patient with my friend Julie who bought a sofa and chair today. In the future if I am going to buy a new suite I will definitely ask for Andrew.

Excellent customer service from Fatima! She resolved our issue without any stress. Would highly recommend furniture village!

Andrew was fantastic! We came in looking for a sofa and he made us feel at ease straight away. The process was simple and we got a great deal.

Andrew was so good in fact, that we came back two weeks later to buy a bed and mattress!!

Sorry for not leaving a review after the sofa purchase, hopefully this makes up for it. If I could leave 6 starts I would!!!

The welcome and the service we received was exceptional. Andrew gave us as much time as we wanted to browse the store without pressure but offered his assistance and knowledge if we needed anything. Andrew took the time to listen to what we were looking for and showed us numerous examples. Andrew was patient, attentive and courteous at all times.

Great experience buying our new sofa from start to finish! Jordan was excellent and took us through each stage perfectly. He didn’t rush us when looking and really made it feel supported and not just trying to sell us things. Very excited for the new sofa to come. Thank you Jordan for all your help. Highly recommend!!

Roger was great very informative and pension with us

Jordan dealt with my order over the phone
Very easy process
Looking forward to receiving my goods
Professional service

I had a great experience buying a couch today. Robert was the salesman who helped us, and he was fantastic, friendly, and not pushy at all. He made the process really easy. Highly recommend asking for him if you go in.

Excellent service Gary Keenan was very knowledgeable and very helpful. He showed us lots of different options and was patient helping us make a decision.

I had such an amazing experience at this store! From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff were incredibly helpful and knowledgeable.

The store itself is beautifully organized and very clean, which made browsing enjoyable.

What really stood out to me was the level of customer service. The team went above and beyond to answer my questions and give helpful recommendations without ever making me feel rushed.

Overall, this place truly exceeded my expectations. Great product great service, and a welcoming environment. I’ll definitely be coming back and recommending it to friends and family.

Thanks to Keith and the team for a very easy, stress free purchase.

Very happy with our dining table and chairs fantastic quality

I only gave 1 star as zero wasn't an option, I've waited since January 2025 until today 12th of March 26 with no help whatsoever from Mike or his staff, please avoid these charlatans

Rodger was so helpful and wasn't pushy at all in the slightest. He was able to design a suite that would fit into the limited space we have in our sitting room.

Professional and knowledgeable. Highly recommend. Roger was fantastic

Great product and it looks good. Special thanks to Mr. Singh.. he has been brilliant as a sales man and had recommended excellent wardrobe. I would recommend to look out for him while visiting the store. Store has great collection of furniture and products are of quality.

Great. Staff were helpful and gave us space to explore. The homemade freshly cooked cookies were a nice touch. Robert Moss was our helper. He did a great job. Thanks

Andrew was brilliant, great service, extremely knowledgeable. We’d been looking for a while. Definitely recommend. Thanks again! 👍