Really pleased with the service we received at the store in Staines, especially from the very helpful Robin. Robin stayed over his shift finish time to assist us and gave informed and unbiased opinio... Se mer
Plats
Byt platsTwo Rivers Retail park, Mustard Mill Road, TW18 4WA Staines, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had cause to phone Furniture Village After Sales team today and spoke with Khadija. I have to say that she was extremely friendly and polite, very helpful and efficient. I explained the problem to... Se mer
Greeted by Robin after initial browsing. Very high level of customer service. Helped with our purchase and colour choices , going out of his way to find sample swatches. Delightful shopping experienc... Se mer
Great sales man and help in the store and smooth easy delivery service. Really helpful at every step made it a great experience and the products are good quality and look and feel exactly what we want... Se mer
Företagsinformation
Kontaktuppgifter
Two Rivers Retail park, Mustard Mill Road, TW18 4WA, Staines, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a really good experience with the…
Had a really good experience with the manager and Goldie, nice down to earth good sense of humour. Second sofa I have purchased from here.
Really well looked after in store…
Really well looked after in store didn’t feel pressured just a great experience
Liz provided us with wonderful service
Liz provided us with wonderful service. We are very happy with the assistant. In 5 minutes we decided to buy the dinner set.
I had a wonderful experience with…
I had a wonderful experience with Gouldi Souni at Furniture Village. He is incredibly knowledgeable, patient, and professional. His clear guidance and calm approach made it easy for us to choose the right product with confidence.
Thank you for your excellent support, Mr. Gouldi truly appreciated.
Great customer service by Laura…
We were served by Laura Bielskyte who gave excellent service. So pleasant and explained everything. Made the process of buying very easy for us. We would definitely go back to be assisted by Laura. Thank you from
Julie and Paul
Great options, helpful staff
The store has a great range of furniture options. The staff gave us space to explore and ponder, and then efficiently processed our order once we had decided.
Great service by Raj
Great service by Raj, extremely helpful advice and good prices too
Robin was brilliant !!
Robin was brilliant !!
So helpful on our second visit .
Raj was helpful
Raj at the store was very helpful and knowledgeable. I had been in a month prior and spoke with him briefly about wanting a new sofa and although I wasn’t looking to buy right then he answered all my questions at the time and gave me some information to look over before making a decision. When I came back today he was working again and was just as helpful as my previous experience. As I had the information, I purchased a sofa today, and when I realised I forgot a key detail (power headrests) he was very understanding and accommodating and able to amend my error.
The person who called me was very…
The person who called me was very helpful and understanding
Lovely customer service
Lovely customer service. No pressure to buy but was given all the information needed.
Elizabeth was extremely professional…
Elizabeth was extremely professional and friendly and made us feel very relaxed. Good knowledge of products. And she even managed to make my grumpy husband smile 🙂
Liz from Staines Lady was lovely kind funny and…
Lady was lovely kind funny and experienced
The staff were very helpful and show us…
The staff were very helpful and show us plenty of options different colours and fabrics. Lisa was very good with all the paperwork too.
Excellent service helpful and easy to…
Excellent service helpful and easy to deal with
Salesman was Robin
Robin was great at looking after us and…
Robin was great at looking after us and making sure our purchase requirements for a new settee went smoothly. Ian who is the manager of the branch was also very attentive and explained everything precisely, very helpful when we decided to change the colour of the fabric. Would always buy from furniture village, good quality materials used and well made products .
Excellent service and attention
Excellent service and attention, makes wanting ro keep coming. Liz specially is very patient and helpful.
Welcoming without being a
Welcoming without being a
Hindrance. Did not rush us and very polite and attentive
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