Freeths Omdömen 

Alex and Freeths have been excellent in handling my divorce which took a year to settle they were very professional and kind especially as the other side wouldn’t except the facts and kept moving goalposts Alex is very knowledgeable and moved with them and fought my corner at every turn

I was very fortunate to have found Alex to act for me in my divorce. She listened carefully with kindness and understanding. Alex remained calm and reassuring throughout, keeping the focus on the best outcome for me, despite the tone and lengthy delays in responding from the other side. I cannot recommend her highly enough.

I found Gavin Scott after reading an article he’d written around managing divorce from narcissistic/controlling spouses. We subsequently had a call where he provided very useful and insightful support. He clearly understands that when faced with such difficulties, a completely different skill set and game plan is required to ‘manage’ the controlling individual to minimise impact on the impacted party. I would highly recommend Freeths for people facing similar situations.

When I made the difficult decision to seek legal advice regarding clinical negligence following my maternity care experience, I came across an article by Katie Shaw and decided to reach out to her. From the very first conversation and throughout the entire process, Katie has been genuinely empathetic, understanding, and made a very challenging situation much easier to navigate.

I truly feel that Katie always acts in her clients’ best interests while also working to influence positive change in maternity care. She has been brilliant and has achieved the best outcome for me, which will help support my new future.

Thank you again, Katie.

Personal experience.

I am currently attempting to liaise with a "Mr Barry Sharples" supposed Director of this law firm.

Barrys communication is next to non existent, he doesn't pick up his phone lines and it sometimes takes him over a week to reply to emails, somewhat even delaying his own deadlines, but thats ok because it suits Barry.

Barry also seems to decide as and when proposed agreements get adhered to or not, once again without communication and most importantly I have now got enough written evidence to prove misconduct and foul play from Mr Sharples.

I will be contacting the SRA to start a complaint and investigation into Mr Sharples ethics and misconduct.

Update - Tuesday 8th July 4pm

After Freeths reply to my original statement, I can indeed confirm I am not a client of yours, but I am on the receiving end of your services and therefore my review is valid. It is honest feedback based on my current experiences with one of your Directors and his practices.

Further more, due to Mr Sharples unwillingness to provide a simple complaints procedure or even complaints handler information, after 4 attempts to request this information only to be met by resistance and deflection I have now put my bit together for the SRA and we shall let them deal with my evidence in due course.

Just because I haven't instructed your firm as a client of yours doesn't mean that my direct contact and dealings with Mr Sharples are irrelevant.

Divorce is difficult but the experience I had with Freeths was positive. Danielle and Irpreet were handling my case. My aim was to get through the divorce as quickly as possible and to minimise cost. The advice and strategy that Irpreet and Danielle suggested was realistic, given their experience, and they steered me to a successful outcome. The timescales they gave were accurate and they responded quickly to emails. This was my first time going through this process, I did have an idea how lengthy and convoluted the divorce process is, so I was very fortunate to have solicitors that didn’t take me for a ride. I would recommend their services.

We have been waiting on a reply from Freeth's now for over a fortnight and are not even able to get an acknowledgement that they are have received the documents. No replies, no courtesy, no consideration. Huge cost incurred because of their failure to offer the very basics in even returning calls to my solicitor. Extremely disappointed and continuing to suffer the financial impact of their apparent apathy and lack of interest or courtesy.
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Once the delays/non acknowledgment my solicitor had been experienced had been escalated to the complaints team an immediate response was received, for which I am extremely grateful. The matter, once flagged was handled with urgency and care. A specific thank you to Kayleigh who expedited the matter professionally.
I hope my adjustment of the star rating reflects my appreciation.

I can’t recommend Freeths highly enough.Demi and her colleagues were fantastic dealing with my medical negligence claim. I suffer with anxiety, so was unsure at the beginning if I would go ahead with the claim. I’m really pleased I did, and my anxieties were dealt with really well. I can’t thank Freeths enough, and I would definitely recommend them.

I would highly recommend Freeths, whom I instructed following a breach in duty of care and negligence in my mental health care. Sonya was incredibly reassuring, responsive to any communication and offered solid legal advice that led to a positive outcome. I found working with Sonya extremely validating of my experiences and she worked with me with a great awareness of being trauma informed, I valued that greatly. Many thanks to Sonya and the wider Freeths team.

i had a call with Joanne Thomas.
she was extremely knowledgeable and very helpful.
Fully recommend!

I used Freeths for a personal injury accident insurance claim. Freeths was recommended to me by a friend after I had issues using solicitors provided by RCN, and I’m so pleased I made the switch! Katie Shaw has been wonderful throughout. Excellent communication - Katie was organised and she always kept me updated about my claim. After a very very slow start to my claim with RCN, with Freeths things moved much faster thanks to Katie. Katie was empathetic and kind, and I felt comfortable talking to her about traumatic & emotionally challenging events. Katie always explained everything in a way I could understand; she gave impartial advice and was always transparent. I felt Katie really cared about my case and wanted the best outcome for me. I would not hesitate to recommend Freeths.

Having approached Freeths regarding the possibility of submitting a medical negligence claim I was warned that this could be a lengthy and painstaking process. In the event, Freeths took all the pains and all I had to contribute was the patience required until the claim was brought to a successful conclusion thanks to their expertise. Catherine Bell kept me informed at every stage of the claim and following my experience I wouldn’t hesitate to recommend Freeths to anyone considering such a claim.

I spoke to Danielle twice now over the phone in relation to my personal situation. She was very punctual each time with our calls, withheld the upmost professionalism, listened to all I had to say and gave me advice to enable me to move forward. I highly recommend Danielle and Freeths as a whole.

A fantastic service from Catherine Bell at Freeths. Having contacted a few solicitors regarding a clinical negligence claim Catherine immediately gave confidence. Throughout the whole process (which latest about 6 years) Catherine expertly guided us through a very complicated process, coordinating (what felt like countless!) expert witness reports; and keeping us informed of what was happening through the entire process. This led to a settlement that will be sufficient to cover the future care needs. Thank you from all members of my family for helping us through a very troubling process and leading to a result that will provide comfort, and brings closure to a very troubling period of time for all involved.

Appalling company, sent a letter out of the blue demanding payment of over £1000 with no explanation as to why and giving only 7 days to before they took further actions which included adding costs etc. No reply from two employees which included emails and phone calls. Forced to pay as I cannot afford to pay more than their demands.

Alex was incredibly professional and helpful in guiding me through my divorce. She guided me through the process so i could understand each stage and advised me on the correct course of actions to take. Costs were reduced as a result. I would have no hesitation in recommending both Alex and Freeths and am very grateful to both for the service that they provided

Highly recommend Katie Shaw at Freeths.
We had a difficult and lengthy medical negligence case but from our first consultation with Katie she was professional, caring and efficient.
Katie kept us informed at every step and worked tirelessly and with determination which resulted in a successful outcome for us.
Thank you so much Katie, you are amazing and we are so grateful for everything you achieved for us.
We would not hesitate in recommending Katie and Freeths.

I hope I don’t find myself in the position of needing to recommend a medical negligence law firm, but should I need to, I would have absolutely no hesitation in 100% recommending Freeths. The process of making a claim is naturally difficult and can be lengthy but this was made all the better for having Freeths on our side. Always professional, thorough and efficient, everyone I dealt with at Freeths was fantastic. In particular Siobhan Genever worked tirelessly with tenacity to achieve the best possible outcome for us. I felt she understood our position entirely as well as all the difficult emotions associated with bringing a case like ours involving bereavement. It was so important to us for my husband’s voice to be heard and I shall be forever grateful to her for facilitating this.

Having gone through what I think most people would consider to be hell and back my father was left in a considerably bad way after a very poor diagnosis. To see such a proud man reduced to a shadow of his former self was upsetting for all of his family and friends. The fact that the support he should have received afterwards was so shocking led me to investigate what could be done. It was then that I found Katie Shaw at Freeths Solicitors. From the initial consultation we knew that we had chosen well and the level of care, attention to detail and dogged determination Katie provided were second to none. No stone was left unturned and after a relatively short period of time a settlement was agreed and finally we could end the drama and bring some normality back to my father’s life. Thank you Katie and thank you Freeths.

Alex was simply amazing. Empathetic, but seriously knew her stuff and was prompt at next steps and always on hand for advice and support.Professional and trustworthy. I would highly recommend!