We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had a kitchen refit. It was coming up to 30yrs old. Great bunch of guys did the refit, Danny the kitchen fitter did a great gob, excellent workmanship, also the electrician and the plasterer did an re... Se mer
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We have just had a new kitchen fitted. New and additional sockets / lighting installed. The whole kitchen re-plastered, both the tradesmen did an excellent job. Efficient & tidy and really nice peopl... Se mer
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Bungalow had extensive tree boughs /branches overhanging it and driveway.Four man team were punctual, polite and very"wilco" They were very efficient and professional in their work and cleared up the... Se mer
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Företagsinformation
Skrivet av företaget
We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Kontaktuppgifter
31 King Street, NR1 1PD, Norwich, Storbritannien
- 0808 168 4555
- hello@flagship-housing.co.uk
- www.flagship-homes.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A big thank you to Shaun,and Liam for…
A big thank you to Shaun,and Liam for all your hard work on my new wet room.
Also a big thank you to Jamie, Alex,and Dillon for the Electrical work.
Not forgetting Steve for my new floor.
Thank you all.
Annette.

Svar från Flagship Group
Bill and Pete did an amazing job and…
Bill and Pete did an amazing job and are a credit to flagship. All calls and staff treated me with respect and was extremely helpful in sorting out the problem.
Many thanks to you all

Svar från Flagship Group
Flagship have put scaffolding outside…
Flagship have put scaffolding outside my property to access their flats. They have made it impossible to open the door or the window. I have complained but no one responds. It's dangerous to stop people from being able to exit their property. The scaffolding have been there weeks. No work has been done.

Svar från Flagship Group
I've recently had a new kitchen fitted…
I've recently had a new kitchen fitted by Flagship homes . I've given the Flagship team that fitted it 5 stars .
The fitter was Paul ,plasterer was Sam and I had an electrician that unfortunately I can't remember his name, I am sorry .
From ripping out the old kitchen , finding a small amount of asbestos ,which had to be removed , having walls plastered ,new screed on the floor ,new electrics and new kitchen cupboards . It took them 5 days .
My new kitchen is fantastic , I can't find fault with any of it. Paul ,the fitter , takes great pride in his work as does Sam ,also the electrician .
So thank you Flagship ,one very happy tenant !!

Svar från Flagship Group
Very professional
Very professional, polite, quick and tidy. Was a joy to have them doing repairs.
Highly recommend Dan chamberlain and his colleague as a workers

Svar från Flagship Group
Wow is my response.
Wow is my response. The kitchen fitter went above and beyond to help us with the new kitchen.A kitchen that was well past replacement time due to severe damp and mould (even workmen commented).He plastered the walls, excellent job of the floor then the cabinets. A fantastic professional job all round. He arrived before 8 never left until after 5 and tidied up every night. The electrician was helpful and polite also. If you're due to have a new kitchen and you get Luke and Alex you should have no problems. There has been alot of problems and delays before a date was finally set for it to be completed,I am over the moon. So thank you Luke and Alex for making a muddled time easier x I do hope feedback gets to them as i really did appreciate them.
Thank you.

Svar från Flagship Group
Just had a wet room refit by Dan C and…
Just had a wet room refit by Dan C and another guy. They managed to do it in two days and it is absolutely amazing! They worked so hard and they left not a bit of mess behind! Everything was cleaned up by them and i was just totally amazed with the whole thing being done in just 2 days. Was nice to see such polite and nice guys doing the job. Very happy bunny here!

Svar från Flagship Group
Had a lovely gentleman named James
Had a lovely gentleman named James. He was very helpful, knew what to do straight away with more ideas. He also helped me with no hesitation on a small difference job. Great guy great service! As well as did a very good job! Thank you

Svar från Flagship Group
Had my whole bathroom refitted and had…
Had my whole bathroom refitted and had an amazing team. Had Andy m, Andrew p, Carl and Damo. They all went above and beyond for get my bath right for me and fixing any little bits to suit my needs. They was very understanding on the first week that I was poorly and couldn't really move so they tried to not disturb me untill they had to. Then one of the guys become poorly themselves so the work was put on hold for a few days but charlie from the office did her best to move things around to get my bathroom complete and keeped apologiseing ( she didnt need to, these things happen) and keeped me updated on every step. Then Joe came out to sign off the works and made sure I was happy with everything. And all had a lovely chat after and all made me laugh. There are like a big family and so friendly, kind and respectful. And had the same experience with the other guy who refitted my radiator but didnt get his name. Over all 100% recommended. Thank you again for everything. Hayley

Svar från Flagship Group
Perfect bathroom replacement
We had John the plumber and others aide upgrade our bathroom WC 3rd Aug, we could not have asked for a better service, he completely replaced our bathroom which was very dated to a modern fresh look bathroom ensuring minimum disruption to us , very professional finish, we cannot thank John enough for transforming our bathroom , would recommend their work 100 percent!

Svar från Flagship Group
Fast efficient friendly
Fast efficient friendly
My safety came came first
I can not thank them enough for the piece of mind they’ve given me.

Svar från Flagship Group
Great work
Mark was on time, very polite and his workmanship was very good

Svar från Flagship Group
Quick response
I contacted Flagship to have some restrictors fitted on my windows to stop my young som from having an accident, they sent someone out promptly. Mark was very friendly and talked me through the options. He fitted them with minimal disturbance and in no time.

Svar från Flagship Group
I’ve lived in my house for 32 years and…
I’ve lived in my house for 32 years and I can honestly say James w is the nicest, friendliest and respectful worker I’ve ever had in my house! He worked on his own and has done a fantastic job of my bathroom I’m absolutely delighted with it! He is a credit to flagship! Thankyou for a great job James!

Svar från Flagship Group
Dan Chamberlain and his team..
Dan Chamberlain and his team were fantastic getting the bathroom done.. very polite and professional..

Svar från Flagship Group
Today I had the pleasure of one of your…
Today I had the pleasure of one of your plumbers Dan Chamberlain working in my home today. I’m very house proud so always get nervous with any works in my home due to bad experiences in the past. Well I needed not worry, Dan was great! Quick, efficient, polite and did a fantastic job. Left everything clean and tidy. Dan is a credit to flagship. Thank you so much

Svar från Flagship Group
Had Louis do my kitchen replacement…
Had Louis do my kitchen replacement recently,very hard working, very efficient, good time keeping, also he will update whats happening and what was happening over the whole project! We are beyond happy with the results!
Thank you

Svar från Flagship Group
Tayla-Jayne came to do repairs in the…
Tayla-Jayne came to do repairs in the bathroom and was amazing. She went above and beyond to ensure the job was done to an incredibly high standard and communicated before and after in regard to the work being completed. Tayla also made sure she left the bathroom clean and tidy after finishing the job and I would highly recommend her services.

Svar från Flagship Group
I had an appointment in a weeks time for…
I had an appointment in a weeks time for a toilet leak, in one of the pipes, I got a call today to see if I was free for the appointment to go ahead today, I was. Owen came out within 15 minutes, not only did he replace the bit of pipe, but also handles a few other issues he had spotted.
He was polite, pleasant, professional, and respectful.
I was extremely impressed, and happy with the service he provided.
Thank you.

Svar från Flagship Group
Just had a new wet room and kitchen…
Just had a new wet room and kitchen fitted, Got to say the guy that fitted my Kitchen went (in my opinion) above and beyond Dave C you were so professional, lovely to chat with, helpfull and patient (especially with the crazy dog!!) Flagship is amazing I have health issues and they are in touch often, welfare checks, helpfull and kind. So glad I am one of their tennants

Svar från Flagship Group
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