Rachel and her team have been incredibly helpful. Ensured the whole process was smooth and gave us regular updates, answered any questions we had as first time buyers. We couldn’t be more grateful for... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently bought my first home and Elaine was my mortgage advisor who was amazing, really helpful & actually helped me to understand things as a first time buyer. Everything was done so quickly and c... Se mer
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George and Callum were able to get us a better quote than another one of their competitors. Once we decided to proceed with the mortgage, the process was brilliant and made the experience of buying... Se mer
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Hana and Jack at Finamply communicated very well throughout the application process and provided all the information I needed. They were also on hand to answer any questions that I had. A very smooth... Se mer
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Företagsinformation
Skrivet av företaget
We are experts in finance and insurance. We believe that you should have access to a range of products and services which support your goals and aspirations. No matter how simple or complex your needs, with Finamply, you will never feel out of the loop or confused. Our mission is to empower you to make the best possible financial decisions so that you can get on with more interesting things in life!
Looking for a mortgage?
Skrivet av företaget
- Save time & money with finamply!
- With access to over 90 lenders and a panel of insurance providers, we take the hassle out of finding the perfect mortgage for your circumstances, so you can get on with the more important things in life!
Kontaktuppgifter
Storbritannien
- 03330 341 287
- communications@finamply.com
- www.finamply.com
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Great service
Great service!
Lauren and kopi were very helpful right the way through ensuring I got the best deal possible.
Very fast replies with emails and always there to take a call.
Would definitely recommend.
Dean
1 juni 2026
Svar från Finamply
Thank you for your great feedback, Dean- we’re so pleased to hear Lauren and Kopi were able to support you throughout the process and help secure the right deal for you.
It’s fantastic to know you found the communication responsive and that the team were always available when you needed them. Providing clear, reliable support is something we really pride ourselves on.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Grace,
Ops & Comms Assistant
Amazing, thank you!
Finamply has been really great at helping us with our mortgage. It’s been a fast, smooth process and explained in a way that first time buyers understand. It’s been really easy to communicate with the team there and they’ve been so great! I would recommend this company to anyone looking at getting a mortgage!
Big thank you to George, Reece and Lauren! You guys have been amazing! Thank you ☺️ 🙏🏻
21 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you for your fantastic feedback- we’re delighted to hear you had such a positive experience with the team.
As first-time buyers, we know the mortgage process can feel daunting, so it’s great to hear everything was explained clearly and that the journey felt fast, smooth, and easy to navigate. We're also pleased that communication with the team was straightforward and supportive throughout.
A special thank you for recognising George, Reece, and Lauren. Your kind words will mean a lot to them, and we’re thrilled they were able to help make your experience such a positive one.
Grace,
Ops & Comms Assistant
Re- mortgaging made simple
Jack was supportive and positive at every step.
He explained the stages clearly and always returned calls promptly. Nothing was too much trouble.
Hana was professional cheerful and approachable. A great team.
29 maj 2026
Svar från Finamply
Thank you for your wonderful feedback- we’re so pleased to hear Jack and Hana provided such a positive experience throughout your remortgage journey.
It’s fantastic to know that Jack’s support, clear communication, and responsiveness helped make the process straightforward, while Hana’s professional and approachable manner added to your experience. Providing a smooth and stress-free service is exactly what we strive for.
We really appreciate you taking the time to share your experience and your kind words about the team.
Grace,
Ops & Comms Assistant
We would highly recommend Finamply
We would highly recommend Finamply, they are very friendly and make every process effortless for us which is what you need in a stressful time!
22 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you for your kind feedback — we’re delighted to hear you found the team friendly and that the process felt effortless from your perspective.
We understand that arranging a mortgage can be a stressful time, so it’s fantastic to know we were able to make things feel smoother and more manageable for you along the way. Providing supportive guidance and a positive experience is exactly what we strive for.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Grace,
Ops & Comms Assistant
Very clear and concise advise and moved…
Very clear and concise advise and moved everything along quickly no complaints
29 maj 2026
Svar från Finamply
Thank you so much for taking the time to leave a review — it's really great to hear! Providing clear, concise advice and keeping things moving efficiently for our customers is something we truly care about, so knowing that came through for you means a lot. Thank you for choosing Finamply and we wish you all the very best!
Grace, Ops & Comms Assistant
I cannot recommend finamply enough
I cannot recommend finamply enough. I had been trying to get a mortgage for quite a long time but was proving very difficult due to the unusual situation I’m in. I was eventually recommended to try finamply. This was the best recommendation ever. Aimee Murray was the lady who assisted me and was able to get me a mortgage offer straight away. This has had such a positive impact on my family’s future and I cannot thank her enough. Aimee is definitely in the right profession and is expert at what she does. I actually think she should be promoted because of how good she is. Thank you Aimee for everything
28 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you for your amazing feedback- we’re so pleased to hear Aimee was able to support you in securing your mortgage after what sounds like a long and difficult journey.
It’s fantastic to know her expertise, dedication, and understanding made such a positive difference for both you and your family’s future. Your kind words and recognition will mean so much to Aimee, and we’re delighted she was able to help make this possible for you.
We truly appreciate you taking the time to share your experience and wish you and your family all the very best for the future.
Grace, Ops & Comms Assistant
Started off really well and positive
Started off really well and positive
Started off really well and positive, very reassuring to the point off listed our home and excepted a sale to making an offer on our next property which was expected. Solicitors instructed, surveys done, all going at a good pace, mortgage in principle granted which give us the confidence to proceed then came additional requests for further bank statements and other financial statements, why now at this stage? The mortgage offer was then withdrawn, appreciate our credit position wasn’t the best hence the reason we were directed to these advisors. We were left in very uncomfortable situation off letting people down who thought they had secured our house and the vendor we had to let down, that was the worst part in all this. Not too mention the thousands off pounds we lost in all of this and it was all down to miss sold mortgage in principle and a very poor advisor Kopi Kovacs. Do not use this company, even more disappointing that this was a referral from the rightmove website, maybe would not have pursued this avenue if not directed to.
And just an AI response to this review no mention of it being looked in to as it should be . It has taken all this time to come to terms with this horrific experience since September 2025 . Absolutely disgusting treatment.
25 september 2025
Omdöme utan inbjudan
Svar från Finamply
Thank you for taking the time to provide further feedback. We’re genuinely sorry to hear the lasting impact this experience has had on you both, and we completely understand why the situation remains upsetting.
Our previous response was intended to acknowledge your experience and concerns publicly whilst remaining mindful of discussing personal case details within a review platform. However, we are sorry if this came across as dismissive or as though your concerns were not being taken seriously. That was certainly not our intention.
We appreciate the frustration and disappointment caused following the change in outcome after the lender requested additional information as part of their underwriting process. Whilst mortgage applications can sometimes change following full assessment by the lender, we do understand how distressing and financially impactful this situation has been for you both. We’re also sorry if the timelines, stages, and potential outcomes of the lender’s process were not made fully clear from the outset.
Please be assured all feedback is personally reviewed and responded to seriously as part of our ongoing commitment to improving both communication and client experience. Your comments have been noted internally and taken seriously by the team.
If you would like to raise this matter further, please feel free to contact us directly at mortgages@finamply.com and a member from management will be happy to assist further.
We genuinely wish you both all the best moving forward and thank you again for sharing your experience.
Grace, Ops & Comms Assistant
Since being guided by Finamply in the…
Since being guided by Finamply in the application of a mortgage as a newly divorced man starting out on my own in my mid 40s i have nothing but great thing sto say about the staff and the service i have received. A warm and friendly reception from staff that have been nothing other than helpful and thoroughly efficient. Couldn't recommend highly enough
22 maj 2026
Svar från Finamply
Thank you for your wonderful feedback — we’re so pleased to hear you’ve had such a positive experience with the team during this important new chapter in your life.
We understand that navigating the mortgage process on your own can feel daunting, so it’s fantastic to know you felt welcomed, supported, and well guided throughout. Providing a warm, approachable, and efficient service is exactly what we aim for, and your kind words will mean a lot to the team.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Grace,
Operations & Communications Assistant
Blair and the team have been amazing
Blair and the team have been amazing! Helped us through every stage, gave clear and easy to understand advice and helped us to secure our mortgage offer and sort everything else out! So pleased, couldn’t of got this far without their support, thank you so much ☺️
28 april 2026
Svar från Finamply
Thank you for your lovely feedback — we’re so pleased to hear Blair and the team were able to support you throughout every stage of the process. It’s fantastic to know the advice provided felt clear and easy to understand, and that the team helped make everything feel more manageable for you.
Securing a mortgage is such an exciting milestone, and we’re delighted we could be part of that journey with you. Your kind words and appreciation truly mean a lot to the whole team.
Grace,
Operations & Communications Assistant
Calm and helpful
Jakub was very helpful right from the first point of contact. I'm new to the world of property project financing so was good to have some experienced help through the processes.
Auction purchase completed on-time so no issues.
21 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you so much for your kind words — it's really great to hear! Auction purchases come with their own unique pressures and tight deadlines, so we're really pleased to know that Jakub's experience and support made the whole process feel so much more manageable from the very start. Completing on time is exactly the outcome we work hard to deliver, and we're delighted it all came together smoothly for you. We'll make sure Jakub hears about this — thank you so much for choosing Finamply and we wish you all the very best with your project!
Grace,
Operations & Communications Assistant
Strong customer care
My advisor Lily was very good at going out of her way find out extra info for an akward situation and far more prompt and considerate of my time and availability, and almost concerningly punctual, if yoh asked to be called at 5pm you will be getting called at 5pm on the dot.
23 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you so much for your brilliant review — and we had to smile at 'almost concerningly punctual'! We think that's a wonderful quality to have and Lily will be thrilled to hear it! Going the extra mile to find the right information and being genuinely respectful of our customers' time is something we believe every client deserves, so it's great to know that came through so clearly for you. We'll make sure Lily hears about this — thank you so much for choosing Finamply!
Grace,
Operations & Communications Assistant
During buying my first home I dealt…
During buying my first home I dealt with Rachel and Reece, both were great, both were able to answer every question I had, always happy to help with anything, and just really easy to work with. Could not recommend them anymore!
22 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you so much for your wonderful review — and congratulations on your first home, what an exciting milestone! We're really pleased to hear that Rachel and Reece were on hand to answer every question and made the whole experience feel so easy and enjoyable throughout. Being approachable, knowledgeable and genuinely happy to help is exactly the standard we hold ourselves to. We'll make sure to pass your kind words on to them both — thank you so much for recommending Finamply and we wish you all the very best in your new home!
Grace,
Operations & Communications Assistant
Started off really well and positive
Started off really well and positive, very reassuring to the point off listed our home and excepted a sale to making an offer on our next property which was expected. Solicitors instructed, surveys done, all going at a good pace, mortgage in principle granted which give us the confidence to proceed then came additional requests for further bank statements and other financial statements, why now at this stage? The mortgage offer was then withdrawn, appreciate our credit position wasn’t the best hence the reason we were directed to these advisors. We were left in very uncomfortable situation off letting people down who thought they had secured our house and the vendor we had to let down, that was the worst part in all this. Not too mention the thousands off pounds we lost in all of this and it was all down to miss sold mortgage in principle and a very poor advisor Kopi Kovacs. Do not use this company, even more disappointing that this was a referral from the rightmove website, maybe would not have pursued this avenue if not directed to.
2 september 2025
Omdöme utan inbjudan
Svar från Finamply
Thank you for taking the time to share your feedback. We’re very sorry to hear how upsetting and frustrating this experience has been for you, particularly given the impact this has had on your onward purchase and the position it left you in. We completely understand how difficult and disappointing this situation must have felt.
Whilst we always aim to provide clear guidance and support throughout the mortgage process, we do appreciate your concerns regarding expectations and the outcome of the application. We’re sorry if the timelines and stages involved in your chosen lender’s underwriting process were not made fully clear from the outset. Mortgage lending decisions can sometimes change following full underwriting and additional checks requested directly by the lender. We understand this does not lessen the frustration and stress caused to you.
We’re also sorry to hear you were unhappy with the service received and appreciate you bringing these concerns to our attention. Feedback such as this is taken seriously and reviewed internally as part of our commitment to improving both communication and client experience.
We genuinely wish you all the best moving forward, and thank you again for taking the time to share your experience.
Grace,
Operations & Communications Assistant
While their communication has been…
While their communication has been good, it has not been a positive experience with Finamply for the following reasons:
1. Mistakes
Mistakes by Finamply included:
- the AIP we were sent was the wrong figure
- we were told our Solicitor wasn't on the lenders framework (more details below)
- we were told the incorrect fee, twice.
- we were invoiced the full fee at application stage, which wasn't the agreement
- we weren't able to get an offer letter from the bank that had both the correct house address, and correct solicitors details on so have ended up having to sort this out ourselves
All were corrected and in isolation not too big an issue, but when every piece of information you receive is wrong it gets quite draining, especially when several mistakes are increasing their own fee. It's not ok to issue an email with several long documents with an instruction to check them thoroughly, one of which is a fee agreement with the fee stated incorrectly...
2. Pressure to change Solicitor
I did not like Finamplys communication regarding our chosen solicitor which included two emails containing misleading/incorrect information.
Before the application we received a last minute email saying our solicitor was not on Natwest's framework and it was the only thing holding up the application, do we have someone else or would we like them to arrange someone for us.
When I copied in our solicitor (ONP), Finamply told them they had searched for the company name 'Stockport Solicitors which is the information Joe gave me'.
This was just not true, I have never referred to ONP by the name 'Stockport Solicitors' and the email before she had referred to ONP so was well aware of the company name.
When I queried this she responded to say 'that's why we sought to reconfirm the details'. Again, this was not true. They did not try to clarify details with us, they told us we needed to find someone else.
I do not appreciate trying to be pressured into changing our solicitors and the communication was at best incompetent, and at worst deliberately deceptive.
We paid money to Finamply to manage the process for us and reduce our stress. It would have been easier and less stressful using someone else, or just do an application ourselves. The positives have been that they are at least good communicators and corrected their mistakes which is why they get 2 stars.
Hopefully this review serves as motivation to increase their consideration before issuing information / providing advice.
22 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you for taking the time to provide such detailed feedback. We’re sorry to hear that your experience did not meet expectations, particularly during what we appreciate can already be a stressful process.
Whilst we pride ourselves on delivering the highest level of service possible, we can see that errors were made throughout your journey and we completely understand how frustrating this would have been for you. We appreciate you highlighting these points and understand how repeated inaccuracies can impact confidence in the process.
Having reviewed your file, we can also see that Callum has been working closely with the solicitors and lender to ensure the mortgage offer is amended with the correct details and to help keep matters progressing for you.
We also acknowledge your concerns regarding the communication around your chosen solicitor and are sorry this left you feeling dissatisfied with the experience provided. Your feedback has been taken seriously and will be reviewed internally as part of our ongoing commitment to improving our service and communication.
Thank you again for sharing your experience, and we wish you all the best with the remainder of your purchase journey.
Grace,
Operations & Communications Assistant
Aimee in particular has been…
Aimee in particular has been incredible. Everyone we have interacted with has been so kind, patient and dedicated. Thank you for all the help xxx
22 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you so much for your lovely review — and for the kind words, they really do mean a lot! We're so pleased to hear that Aimee made such a wonderful impression, and that everyone you interacted with made you feel so well looked after throughout. Kindness, patience and dedication are at the very heart of how we work, so knowing that came through so clearly is truly wonderful to hear. We'll make sure Aimee and the team hear about this — thank you so much for choosing Finamply!
Grace,
Operations & Communications Assistant
Fantastic service and support.
21 maj 2026
Svar från Finamply
Thank you for your kind feedback — we’re delighted to hear you received fantastic service and support from the team.
Providing clear guidance and a positive experience throughout the process is always our goal, so it’s great to know that reflected in your experience. We really appreciate you taking the time to share your feedback.
Grace,
Operations & Communications Assistant
Massively thanks to my Solicitor Callum…
Massively thanks to my Solicitor Callum and Advisor George Foulger you guys doing greatly Job so heart is for you both.
Keep doing that the other as well.
Guys they proceed this only taken one and half months to honest really proud and appreciate
21 maj 2026
Svar från Finamply
Thank you for your lovely feedback — we’re so pleased to hear Callum and George provided such a positive experience for you throughout the process. It’s fantastic to know their support, communication, and hard work helped everything progress so smoothly in such a short time.
Buying a home is a huge milestone, so we’re delighted you felt well supported every step of the way. Your kind words will mean a lot to both George and Callum.
Thank you again for taking the time to share your experience.
Grace,
Operations & Communications Assistant
The application process was fast and we…
The application process was fast and we were carried along throughout the process
20 maj 2026
Svar från Finamply
Thank you for your kind feedback — we’re so pleased to hear you found the application process fast and well supported throughout. Keeping our clients informed and guided every step of the way is something we really pride ourselves on.
It’s great to know you felt supported from start to finish, and we appreciate you taking the time to share your experience.
Grace,
Operations & Communications Assistant
amazing service
We had been told by many brokers that we could not secure a mortgage, so we lost most of our hope in the process. However, despite all the negative Katie and Yasmine worked wonders and managed to secure us the mortgage we needed. We cannot thank them enough for helping us with this. Great all-round service and very speedy replies to any questions we had.
21 maj 2026
Omdöme utan inbjudan
Svar från Finamply
Thank you for your wonderful feedback — we’re so pleased to hear Katie and Yasmine were able to support you after what must have been a really discouraging experience elsewhere.
It’s fantastic to know their hard work, persistence, and clear communication helped restore your confidence and secure the mortgage you needed. We’re also glad you felt supported with quick responses and guidance throughout the process.
Your kind words truly mean a lot, and we really appreciate you taking the time to share your experience.
Grace,
Operations & Communications Assistant
Svar från Finamply
Thank you for your kind feedback — we’re so pleased to hear you found the team helpful and always available to support you throughout the process.
Providing clear communication and being there when our clients need us is something we really pride ourselves on, so it’s great to know that reflected in your experience. We appreciate you taking the time to share your feedback.
Grace,
Operations & Communications Assistant
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