Fenton Omdömen 

Really great customer service, I was kept up to date with the status of my order as well as the delivery. The packaging and detail in the product was very exceptionally good! The only reason I’ve not rated 5 stars is because my order was initially made incorrectly and had to be re done. They did rush the re order which was excellent.

I had an amazing experience with Fenton from start to finish. I worked with Sunny throughout the entire ring design process, and she was incredibly helpful every step of the way.

She kept me fully updated throughout, which made the whole experience feel smooth and reassuring. I also really appreciated her patience while I took my time deciding on the stone colour — she never rushed me and was always happy to guide me through the options.

Even after the ring was completed, her support didn’t stop. I needed to resize the ring (as I was quite off with the sizing), and she handled the aftercare seamlessly.

Sunny’s service was genuinely 10/10, and I would highly recommend anyone considering a ring from Fenton to work with her.

Customer service was brilliant, I dealt with Lucy mostly but also Sunny. The ring had to arrive prior to a flight I had booked and Fenton ensured it arrived in ample time. The piece is also lovely.

item delivered on time and just as advertised. Great service!

Fantastic service , knowledgeable and friendly staff that allowed us to take our time

Great communication, they kept me up date, easily recommended

Fantastic experience, Linus (and the whole team in fact) was amazing; exceptionally well informed, and the mock-up/rendering of the design were incredibly helpful visuals, not to mention very patient and understanding Linus was throughout the entire process. My now-bride-to-be (yes, took me all this time to create the right moment to propose) is absolutely over the moon with her engagement ring. Thank you to everyone at Fenton, you've helped make, and very much been part of, dreams come true.

All ways a warm welcome at Fenton. Booked in for my wife’s annual ring Service.

Always a pleasure to engage with the staff at Fenton. Knowledgeable, accommodating and of course the jewellery is beautiful

Although I received my jewellery later than expected the communication with the Fenton team was great. I’m very happy with my earrings!

Good communications and very helpful. The customer item I ordered is exactly what I wanted. No fuss, quick delivery. I recommend.

Fenton are one of the most trustworthy jewellery companies around. They excel at customer service- they are always, always helpful and it is clear that customer satisfaction is highest on their agendas. Their designs are elegant, classic and timeless. It is clear that they use the best materials to produce the sentimental piece. The team is always on hand, from the initial contact to aftercare so you feel and know that you're valued.
I have quite a few Fenton pieces, each signifying a mile stone or a life event. They are a great business and I cannot recommend them enough if you are in the market for a sentimental forever jewellery. They're BCorp in the jewellery business, so extra stars from me!

Bought diamond earrings from the Everyday collection back in December. They're absolutely beautiful! Seem very good quality, easy to put on and comfortable to wear. They were also delivered way before estimated, right in time for Christmas. Wish the collection included more pieces, especially pendants!

Have purchased before but this time communication was poor. No confirmation of order had to chase up. Said they would confirm by email but didn’t. Did then get text and phone calls but felt this wouldn’t have happened unless I pressed them. Although happy with product will make me think twice before using them for future purchases

Perfect size, great price and excellent quality I highly recommend

Beautiful jewellery and fantastic service. Kept in contact with me to regularly update me on progress of my order. My wife seemed very happy with her earrings.

Great service, beautiful ring.Shame about the rubbish DLP driver who left it just outside when we were at home at the time.

Had a really good shopping experience. The Fenton team kept me informed every step of the way and managed to deliver the rings in time for Christmas.

I was told I would be given a delivery date by the person via email.
I specifically requested not to deliver on certain dates.
It was delivered on the date that I requested it not be.