Ordered 2 pairs of tracksuit bottoms, 1 grey , 1 black . Some item just 2 different colours. What arrived was a cheap material pair of black bottoms. With damage to the upper front. Also to add they l... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... Se mer
Företaget har svarat
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... Se mer
Företaget har svarat
The speed of delivery firstly. Having the measurement for how the tracksuit fit was really helpful in choosing the right sizes. I think being able to select different sizes for bottoms and tops is ver... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Kontaktuppgifter
Storbritannien
- Info@Fadedstore.com
- www.fadedstore.com
4,2
Bra
1 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Returned an item as it didn’t fit…
I initially left a negative review due to a small issue with my return. Adam contacted me today and was incredibly helpful and understanding, and he resolved the matter promptly.
11 december 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hey Bilal,
We appreciate you taking the time to update your review. We are so glad the issue with your return was resolved quickly and that you had a positive experience. Thanks for your feedback.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Fast delivery and great quality
The delivery time is very quick and the quality of product is second to none. The sizing is true.
4 december 2025
Svar från FADEDSTORE ©
Good Afternoon Logan,
We're happy to hear that you received your order quickly and that you are satisfied with the product's quality and accurate sizing. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Had to chase delivery evri very poor
3 december 2025
Svar från FADEDSTORE ©
Good Morning June,
We regret that the delivery service was not satisfactory. We will look into this to improve our service. Thanks for your feedback.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Easy to order online
Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean. Quick refund and no extra cost to me to return the item. Will definitely be ordering again from fadedstore.
17 november 2025
Svar från FADEDSTORE ©
Hey Sandra,
Thank you for sharing your overall shopping experience
We're delighted that our team was able to assist you with resolving the reporting error.
If you need any further help in the near future, please don't hesitate to get in contact with our dedicated support team - info@fadedstore.com
Thank you for choosing to shop with FADED.
Take care,
Adam
Team FADED
Parcel never turned up
Parcel never turned up. In contact with delivery company now.
4 december 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Good morning,
Thank you for sharing your latest shopping experience.
For our team to raise a courier investigation, could you please send an email with the reference TP-TF3m1snP101225 to info@fadedstore.com
Thank you again for your patience and for shopping with us.
Take care,
Team FADED
I heard about faded clothing on a…
I heard about faded clothing on a TikTok post and I’ve been happy with quality of product and delivery time of product. I ordered on Black Friday and postage was followed sharply same day which I think is brilliant service! I highly recommend faded and will be shopping again
28 november 2025
Svar från FADEDSTORE ©
Good Afternoon Josh,
We're happy to hear that you're satisfied with the quality and delivery. It's great to know our Black Friday postage service met your expectations. We appreciate your recommendation and look forward to your future purchases!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE
Svar från FADEDSTORE ©
Good Morning Christopher,
We appreciate you sharing your experience and are so glad to hear you feel this way about our brand and the quality we provide.
Thank you again for your support and loyalty.
Take care,
Team FADED STORE - Sean
I am still waiting for my order which…
I am still waiting for my order which is now very late
23 november 2025
Svar från FADEDSTORE ©
Hello Nicky,
Hope you're keeping well,
Thank you for sharing your latest shopping experience.
Our team have managed to locate your account details, and we can see that your parcel has unfortunately encountered a delay within the courier network.
We have arranged for one of our support team members to contact you within the next 60 minutes regarding the next steps.
Thank you again for your patience and cooperation.
Kind regards,
Team FADED
Top Quality
The wife introduced me to Faded clothing a while back now as she follows Chet.Top quality clothing, just received my two tops but have plenty of Faded Hoodies, T-Shirts and joggers.
Wouldn’t go anywhere else! Thanks again!
25 november 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hey Dom,
We appreciate you sharing your long-term experience with our clothing. We're happy to hear that you find our quality to your liking and that you keep coming back for more. Thanks again for your continued support!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE - Sean
Parcel has been redirected twice and s…
Parcel has been redirected twice and s not received …
20 november 2025
Svar från FADEDSTORE ©
Hey Lucy,
Hope you're keeping well,
Thank you for sharing your recent shopping experience with us.
Our team has located your account details. We're sorry to read that the courier service has had difficulties shipping your order. We've raised an investigation with the courier service for further details.
In the meantime, we have arranged for a member of our support team to contact you within the next 60 minutes to discuss the next steps.
Thank you again for your patience and cooperation.
Many thanks,
Team FADED
Very pleased with the items I have…
Very pleased with the items I have purchased the quality is good. The delivery was okay. Keep going faded you’re doing well.
19 november 2025
Svar från FADEDSTORE ©
Hey Jon,
We're happy to hear that you are pleased with the quality of your purchases and that the delivery was satisfactory. We appreciate your positive feedback and encouragement!
Thank you again for your support and loyalty.
Take care,
Team FADED STORE - Sean
Clothes are really good quality and…
Clothes are really good quality and wash great. Delivery is really quick. Have purchased on several occasions and never disappointed
18 november 2025
Svar från FADEDSTORE ©
Hi Rachel,
Hope you're having a great week!
We’re delighted to hear that you’re impressed with the fast delivery and the excellent quality of our Late Nights T-Shirt (Black) and Studio T-Shirt (Black). Thank you for choosing us multiple times; we’re glad to know that you’ve never been disappointed!
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
All straight forward delivery was quick…
All straight forward delivery was quick everything thing was spot on thank you
17 november 2025
Svar från FADEDSTORE ©
Hi Sharon,
Thank you for sharing your positive 5 star review!
We're thrilled to hear that you were pleased with the fast delivery and that everything met your expectations. We truly appreciate you taking the time to provide us with this wonderful feedback.
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Svar från FADEDSTORE ©
Hey Judith,
We appreciate you taking the time to share your positive 5 star experience!
We're so pleased to hear that you are enjoying the quality of our collection.
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Always good material 👌🏻
30 oktober 2025
Svar från FADEDSTORE ©
Hi Aidan,
Hope you're having a good week.
Thank you for taking the time to share your 5 star review.
We're delighted to read that you're happy with the quality of our Box Fit T-Shirt (White).
Thank you again for your support and for shopping with us.
Take care,
Jonathan
Team FADED STORE
Svar från FADEDSTORE ©
Hey TONY,
Thank you for your amazing 5 star review!
We're happy to hear that you're satisfied with the great quality and style of our Puff Print Logo T-Shirt (Charcoal Marl) and Denim Hooded Detroit Jacket (Black Wash).
We look forward to seeing you shop with us again in the near future.
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Item never arrived and no response from…
Item never arrived and no response from customer service about a refund!
17 november 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Hello Lily,
Hope you're keeping well,
Thank you for taking my colleague's call today regarding your recent purchase with us.
We take all feedback on board, and we'll certainly share your feedback with the respective departments here at FADED STORE.
Thank you again for your support and for shopping with us.
Kind regards,
Team Faded
I still don’t have my delivery of my…
I still don’t have my delivery of my items
Please can someone contact me
10 november 2025
Omdöme utan inbjudan
Svar från FADEDSTORE ©
Good morning,
Thank you for taking the time to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-0rRD3r1nQ- info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again, we would like to thank you for your patience and cooperation.
Kind regards,
Team FADED
Postage refunded for returned item
I was unhappy about the 2 postage costs to return the item. The customer service was very good though and refunded the cost both ways. Can’t ask more than that!
17 november 2025
Svar från FADEDSTORE ©
Good morning Sacha,
Hope you're having a nice week!
Thank you for taking the time to share your latest shopping experience.
We have arranged for one of our support team members to follow up with you within the next 60 minutes to provide you with some additional product feedback.
Thank you again for your patience and cooperation.
Many thanks,
Team FADED
Not great experience
Not great experience, ordered and paid for item but never received , courier was terrible, but you chose them , got refund and asked to be removed from mailing list but now getting texts and e mails asking how well we did ? Not recommended company oh and no apology from you I see so it’s my fault is it ok then , confirms the type of customer service you offer for all to see …
3 november 2025
Svar från FADEDSTORE ©
Good Morning Richard,
Thank you for your feedback on our courier service, we do offer a choice of courier services at checkout, unfortunately at this time the courier lost your parcel and you were promptly refunded.
You have already been removed from all marketing emails.
Many thanks
Team Fadedstore.
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