1. Order processing and dispatch were fast. 2. They used reputable and efficient courier service ( UPS) rather than the useless Hermes/ Evri. 3. Most importantly, when I expressed concern over the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After waiting months for delivery of an upgrade kit from Bass Pro for my trolling motor I learned they were lying and would NEVER deliver since they only gordered from minkota who had discontinued the... Se mer
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i could say that all the products in factory outlet store are recomended , base on self expirience that all tools are very usefull especially im as a mom all tool help me to make my work easy . i lov... Se mer
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I ordered by phone on a Saturday. I needed it quickly so paid for two-day shipping and was assured it would go out Monday. My credit card was charged immediately, but I got nothing by email so calle... Se mer
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Företagsinformation
Om FactoryOutletStore.com Reviews | Factory Outlet Store
Skrivet av företaget
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.
We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.
Read Factory Outlet Store reviews to learn more about our:
- Wide selection of great brands and products
- 24/7 customer support
- Free shipping on most orders
- Package deals and bulk discounts
- Discontinued and hard to find products
Great products, great brands
HOMEPAGE
SHOP BY BRAND
SHOP BY CATEGORY
Kontaktuppgifter
575 Underhill Blvd #350, 11791, Syosset, NY, USA
- (855) 661-1284
- customercare@factoryoutletstore.com
- www.factoryoutletstore.com
4,2
Bra
19 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fraude
Boa tarde
Comprei um estendal neste site e vi que tinha selo de confiança, por isso arrisquei. O artigo foi entregue a outra pessoa numa estação de CTT de Albufeira que nada tem a ver com a minha morada.
Já enviei inúmeros emails e mensagens no Messenger do Facebook na página desta empresa e NUNCA obtive resposta.
Paguei.por um produto e não o recebi .
Gostaria que analisassem esta situação e a tentassem resolver.
Obrigada
Maria Silva
26 december 2023
Omdöme utan inbjudan
Easy to purchase the item I needed.
11 mars 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Hello Marc,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and your willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us towards maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
4 lines phones that work great!
You have phones that work with our restaurant and I always have a great experience when ordering from you. Great prices!
8 mars 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Hello Cesar,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and your willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us towards maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
I ordered a Norelco Shaver open box and…
I ordered a Norelco Shaver open box and they sent it by USPS with tracking and no insurance, when USPS didn't deliver to the my home address; Customer service couldn't replace or refund my money. I was told to put a claim in with the bankcard company for my refund due to non-delivery.
3 februari 2024
Omdöme utan inbjudan
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
I would like to express my sincere gratitude for the opportunity to speak with you earlier today. Your time and valuable feedback are greatly appreciated.
We deeply regret that your recent shopping experience fell short of your expectations and for any inconvenience this may have caused you. Please rest assured that we are committed to investigating the issue thoroughly and taking all necessary steps to rectify it promptly.
Your satisfaction is of paramount importance to us, and we are dedicated to ensuring that every customer's experience with us is exceptional.
Warm regards,
Factory Outlet Store
verygod........
5 mars 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
home tools
i could say that all the products in factory outlet store are recomended , base on self expirience that all tools are very usefull especially im as a mom all tool help me to make my work easy . i love the bed its very confortable so lets join and feel all the simple time with factory outlet store
1 april 2023
Omdöme utan inbjudan
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Easy web site to use
29 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
simple quick and easy
26 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
easy to follow never ordered before
15 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future.
Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Go to Garmin for the solution
To get the right cable go to the source ! Other crap doesn't work !
16 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Web site is easy to use.
16 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Very poor customer service
I bought a refurbished product (Bluetooth headset) in March 2023. I did not get around to using it for several months which is on me. The product they sent me does not work. Because they sent me a defective product I decided to contact them. They did return my call a few times. I then called the specific person back, who had called me and used the phone number and extension he provided in his voicemail. I left him a voicemail and waited about a week and a half. They did not return my call. I called them again and again had to leave a voicemail. Just trying to reach someone to discuss the matter has been difficult and frustrating. After submitting this review, I received a phone call. The representative offered to give me a good deal on a new headset. I found this absurd. Why would I spend more money at a company that sold me a defective product? I requested an exchange but that wasn't allowed. I also requested to speak to this person's boss but was told they don't speak to customers at that level. That was the end of our conversation. I encourage you to not buy from this company as they sell defective products and do not test them sufficiently.
4 februari 2024
Omdöme utan inbjudan
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
Thank you for reaching out to discuss the concerns you've encountered with the refurbished Bluetooth headset you purchased in March 2023.
Upon reviewing our records, it appears that you reported an issue with the unit on 1/24/2024. We want to provide clarification regarding the warranty coverage for refurbished units. Refurbished products typically do not come with a manufacturer warranty, but to ensure customer satisfaction, we offer a 6-month replacement warranty from our end. Unfortunately, your order is currently outside of this warranty period.
If attempting to reach someone for assistance was challenging and frustrating we sincerely apologize for any inconvenience this has caused. Our team made multiple attempts to contact you on the registered phone number and left voicemails from the day you reported this issue, but it seems there was difficulty in connecting with you.
As of today, we have successfully reached out to you and discussed the situation. We understand your dissatisfaction and, despite the warranty period expiration, we want to offer a solution. We've provided you with better pricing if you are considering getting another unit.
We appreciate your understanding, If you have any further questions or if there's anything else we can assist you with, please feel free to contact us at Customerservice@factoryoutletstore.com, or you can also call us at any time at 1800-816-0810.
Thank you,
Factory Outlet Store
Received a Garmin watch as a present
Received a Garmin watch as a present, but it was sent with the wrong charging cable. Took them 6 weeks to let me know they couldnt send me the right one (apparently due to supply issues) and offered a return and refund. I just went on Amazon and bought one for less than a fiver, but frustrating that they were not able to resolve what should have been a simple query.
15 februari 2024
Omdöme utan inbjudan
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
I hope this message finds you well. We sincerely apologize for the inconvenience you experienced with the incorrect charging cable for your Garmin watch.
We understand your dissatisfaction, and we're genuinely sorry that we couldn't provide a replacement cord due to unexpected stock issues. It's disheartening to hear that you had to purchase the cable elsewhere. Your satisfaction is our priority, and we want to make things right.
To address this matter, we would like to offer you a reimbursement for the cost of the charging cable you purchased. We made attempts to contact you yesterday and today, but unfortunately, it seems we were unable to connect with you. We left voicemails with the details, and we are eager to resolve this issue promptly.
Please reach out to us at your earliest convenience so that we can finalize the reimbursement process and ensure your experience with us is satisfactory. Your feedback is important to us, and we want to assure you that we are taking steps to prevent similar situations in the future.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
Thank you,
Factory Outlet Store
Sebastian made the ordering simple
Sebastian made the ordering simple. I could not do the order myself because the shaver did not have a model number. Thank you!
11 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit and Sebastian was able to assist you.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Annoyed
My inbox is entirely overtaken by your email advertisements. I’ve had 6 separate emails since 7 am and it’s only 4pm. A company should stand on their quality and service, and trust customers to return for those reasons, not bludgeon us to the point where seeing your name brings feelings of annoyance and disgust. If I need you, I’ll find you. Until then: UNSUBSCRIBED
10 februari 2024
Omdöme utan inbjudan
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
I hope this message finds you well. We sincerely apologize for the frustration you've experienced with the frequency of emails.
Your feedback is crucial to us, and we take your concerns seriously.
To address this matter promptly, we requested you to provide additional information on Monday, February 12, so we could start an investigation to understand the source of the excessive emails you've received.
We understand the importance of respecting our customers' preferences and assure you that sending an overwhelming number of emails is not our standard practice.
To assist us in resolving this issue more efficiently, could you please provide us with the requested information or email address where you received these excessive emails? We want to ensure that we pinpoint the problem accurately and take immediate action to rectify it.
To provide the information, you can reply directly to the Trust Pilot request information email or if you prefer, you can contact our support team at Customerservice@factoryoutletstore.com or call us at any time at 1800-946-9174.
Your cooperation is greatly appreciated, and we are committed to ensuring that your experience with us is positive.
Once again, we apologize for any inconvenience caused, and we value your understanding as we work to address this issue promptly.
Thank you,
Factory Outlet Store
I was able to complete my order without…
I was able to complete my order without any trouble
1 februari 2024
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Esteemed Customer,
We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit.
Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve.
We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences.
Thank you once again for your kind words and for choosing FactoryOutletStore.
With warm regards,
FactoryOutletStore
Unacceptable service from Factory Discount
Did not receive product. I’ve emailed 6 times without a response. I sent them a cancellation after 15 days without a response or update and bought a phone from Verizon.
12 januari 2024
Omdöme utan inbjudan
Svar från FactoryOutletStore.com Reviews | Factory Outlet Store
Dear Valued Customer,
Thank you for sharing the requested information.
Upon receiving contact information from you, we checked and could not find any orders associated with you.
I understand your concern regarding your order. However, I'd like to clarify that we are not the business from which you made your purchase.
As you mentioned you ordered from Factory Discount, I would like to inform you we are FactoryOutletStore.com, based out of New York and not associated with the store you mentioned in any way.
Please visit our website for more information:
https://www.factoryoutletstore.com/
We tried to contact you over the phone, but it did not connect. We have also sent you an email regarding this.
If you are unable to get a response from the company or resolve the issue, consider contacting your bank to discuss possible options for resolving the payment issue.
Since we are not a party in this arrangement, we request you please review the rating and feedback you shared about our website.
I sincerely hope you are able to resolve this matter with the company directly. If there's anything else we can assist you with or if you have further questions, feel free to reach out to us at Customerservice@factoryoutletstore.com, or you can also call us at any time at 1800-946-9174.
Thank you,
Factory Outlet Store
Detta är Trustpilot
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