Food as ordered and arrived ahead of schedule. ezCater makes life so much easier when you have to order food. All online, quick and easy, with great follow-up and excellent communication. Highly re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1000/10 from start to finish on this order. It was fast and easy to place the order on EZCater, I needed to add some last minute items hours before delivery and they made it happen with no issue, and... Se mer
Företaget har svarat
I liked the communication from the delivery driver. He called once to let me know he was running behind and again to find out where exactly he needed to go to drop off because it's a bit confusing. De... Se mer
Företaget har svarat
I love using this company - never an issue from them, any changes I need to make on the fly and have issues with getting online, there is ALWAYS a rep available who takes care of the request if needed... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Kontaktuppgifter
40 Water Street, Floor 5, 02109, Boston, USA
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4,4
Utmärkt
20 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order
Easy to order, delivery was on time, and we got everything we needed and wanted for a fair price.
9 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Nat,
Thank you so much for the wonderful review! We are thrilled to hear that you had an easy ordering experience and that your delivery arrived right on time. It is great to know you received everything you wanted at a fair price. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Svar från ezCater
Hi there,
We're so glad to hear you enjoyed the food and that our delivery and setup met your expectations. Thank you for sharing your positive experience!
-The ezCater Team
Great delivery
Great delivery, great food. will definitley use again.
9 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Jenna,
Thank you so much for the wonderful review! We are thrilled to hear you enjoyed the food and the delivery experience. We truly appreciate your continued support and look forward to serving you again soon!
- The ezCater Team
Fresh Healthy Catering Option Our Team Loves
Food was delicious but they kind of just placed the food on the table and left fast without setting up, so that was the only thing. But other than that everything was wonderful. Food was super fresh and yummy, had a variety of team and lemonade options, and they even got our food here earlier than expected which was lovely. We ordered buffet style steak and chicken chimichurri over quinoa and had a variety of sides that hit the spot. If your team is on the healthier side, this place is a great option to utilize.
7 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hello Joanna,
We're so happy to hear you enjoyed the fresh, delicious food and the variety of options! It's wonderful that your order arrived earlier than expected and that our healthier choices were a hit with your team. We appreciate your feedback regarding the setup of the food and will certainly use it to improve our service. Thank you for your kind words!
-The ezCater Team
Everything was delivered on time and…
Everything was delivered on time and everything was correct.
7 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Kelly,
Thanks for the review! We’re glad to hear your order arrived on time and exactly as expected. We appreciate your business and hope to serve you again soon!
- The ezCater Team
Everything is super easy with EZCater
Everything is super easy, fast and reliable. I always know my order is in good hands.
8 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Ted,
Thank you for your fantastic review! We are so happy to hear that you consistently find our service easy, fast, and reliable. It's wonderful to know that you feel confident your orders are always in good hands. We truly appreciate your trust in us!
-The ezCater Team
Delivery was on time
Delivery was on time, was not expecting to receive also coffee, and they sent plant options for milk.
7 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Marina!
Thank you so much for the wonderful review! We are thrilled to hear that your delivery arrived right on schedule. It is great to know that our plant-based milk options hit the mark for you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
I cater lunches for business often
I cater lunches for business often, and use Ezcater in multiple cities. They are very reliable.
7 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi there,
Thank you so much for sharing your experience!
Catering corporate lunches across multiple cities can be a major logistical challenge, so we are thrilled to hear that ezCater has become your reliable, go-to platform. Our team and our restaurant partners work incredibly hard to ensure consistent, high-quality service no matter where your business takes you.
We truly appreciate your continued partnership and look forward to keeping your future meetings well-fed and seamless!
- The ezCater Team
Locked me out of my account as a consumer with zero explanation
Update- I received and call and email from Robin. She apologized for my experience and said my account should never have been locked in the first place. They investigating how this happened to ensure it doesn't happen to anyone else. We had a very candid and honest conversation and it was this communication with the EzCater that leads me to believe that my instance was a 1 off.
I'm unsure what my next step should be. I've sent two emails and made several phone calls regarding my account, which has been locked, yet I have not received any explanation. The only response I've been given is that "a supervisor will call you back within 24 hours if they choose to." Unfortunately, that callback has never come.
By way of background, I spent many years managing catering operations for large-scale events and festivals before retiring to start my own catering company and become a partner in a small café. Recently, I came out of retirement to manage catering operations for the UFC 250 Freedom event in Washington, DC.
During the event, your team was incredibly helpful as we worked through issues with company credit cards. However, I was surprised when two catering orders were canceled by Jessica C., including one that was scheduled for pickup within the hour. While we moved past that immediate challenge, I have been unable to get any explanation or assistance regarding my account since then.
My greater concern is the lack of communication. Many colleagues in the event industry use EZCater based on my recommendation. The possibility that orders could be canceled without warning, followed by an inability to reach anyone for answers, is concerning—not only for me but for others who rely on your service for time-sensitive events.
Ironically, we had planned to enroll our diner as an EZCater partner to help grow our local catering business. Instead, I've discovered that my account no longer allows me to view receipts, redeem rewards points, or place catering orders, although I am still able to send referral invitations. This leaves me uncertain about the status of my account and what occurred.
Throughout my career, I've operated with the philosophy of viewing every situation "from the guest's perspective." That's one of the reasons I've consistently recommended EZCater—I believed we shared that commitment to customer experience.
I would sincerely appreciate a phone call or email explaining what has happened with my account and how we can move forward. Thank you for your time, and I look forward to hearing from someone soon.
18 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Steph,
Thank you so much for taking the time to connect with us today and for allowing us the opportunity to review your account and experience. We are glad we were able to get everything sorted out and reactivate your account. We deeply value your partnership, your industry recommendations, and your trust. We look forward to your continuous partnership and are here for any assistance you may need.
-The ezCater Team
NO SHOW....NO BREAKFAST
I ordered breakfast for 50 people through EZ Cater. I received an email confirming the order, followed by a second confirmation that the restaurant had acknowledged the delivery date and time. Despite both confirmations, nothing ever arrived. After waiting on hold with EZ Cater for 10 minutes, I was told the restaurant didn't have anyone available to deliver the order. By that point, it was far too late to make other arrangements, and our business breakfast turned into a meeting with no breakfast. EZ Cater's resolution was simply to tell me they wouldn't charge me - which should be the bare minimum - and ask if I wanted to place another order, even though there was no chance it would arrive on time. If you're ordering food for an important meeting or event, I would strongly recommend ordering directly from a local restaurant rather than relying on EZ Cater.
3 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hello Evan,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right.
We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this.
Thank you!
-The ezCater Team
Communication was outstanding- they…
Communication was outstanding- they even set up for us- so kind and helpful- a thousand thank yous
2 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Bridget,
Thank you so much for the wonderful review! It’s great to know that our team's communication and helpfulness made a positive impact on your experience. We truly appreciate your kind words and look forward to serving you again soon!
- The ezCater Team
We LOVE ezcater
The ordering process is super easy. I appreciate the confirmation when the restaurant gets my order, especially the text messages if I happen to not be at my desk. Downloading a PDF receipt is key, it makes loading to our internal system 10 times easier!
1 juli 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Coco,
Thank you so much for the fantastic review and for sharing the specific features that make your job easier. We LOVE hearing this!
We completely understand that when you're managing a busy schedule, you can't always be tied to your desk. That’s exactly why we designed our text notifications—to give you total peace of mind that your order is confirmed and on track, no matter where you are. We’re also thrilled to hear that the quick PDF receipt download is saving you time and making your internal expense tracking ten times easier!
Thank you for your wonderful partnership, and we look forward to keeping your future orders completely seamless!
- The ezCater Team
Great service
When I had to change my order, someone answered and was able to help right away. Then, they were able to confirm everything with me while on the phone even though it was last minute. Super helpful!
30 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hello Kall,
We're so glad we could assist you promptly with your order change and confirm everything to your satisfaction, even at the last minute. We truly appreciate your kind words!
-The ezCater Team
Why ezCater?
I have been utilizing this website for an extended period through my employment, and I have found it to be exceptionally convenient to have a diverse array of cuisine available on a single platform. While I have encountered challenges with various restaurants, I have never experienced any issues with ezCater. Their customer service is not only readily accessible but also prompt in their responses and demonstrates a commendable level of care in addressing any concerns that may arise. I would confidently rate ezCater as a 10 out of 10.
30 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Chenelle,
Thank you so much for the incredible 10 out of 10 rating!
We are so glad that having a diverse array of cuisines on a single platform has made ordering for your workplace exceptionally convenient over the years. We know that in food delivery, unexpected challenges can occasionally pop up with individual orders, but our goal is to always have your back when they do. Hearing that our customer service team has been prompt, accessible, and deeply caring in resolving those concerns means the world to us.
We truly appreciate your long-term partnership and look forward to continuing to keep your office fed and supported for many more years to come!
- The ezCater Team
Great for ordering large amounts of food
Ordering large amounts of food for big groups can become overwhelming, especially when trying to provide variety to monthly meetings. ezCater helps with the decision paralysis. The user interface is simple and clear, the delivery fees are very transparent. The participating restaurants and delivery persons are always excellent.
29 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Tammy,
Thank you so much for this incredible review! Managing variety for recurring monthly meetings while avoiding group decision paralysis is no easy task, and we are thrilled our platform takes that weight off your shoulders.
We’re also glad to hear you appreciate our transparent delivery fees and the excellent service from our restaurant partners and couriers. They work hard behind the scenes to keep your team lunches seamless.
Thank you for your partnership, and we look forward to making next month's meeting just as easy!
- The ezCater Team
Service was great as usual and always…
Service was great as usual and always on time! Food was also amazing they never disappoint.
29 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Shelley!
Thank you so much for the wonderful review! We're thrilled to hear that our service and food continue to hit the mark for you. It's great to know that your order arrived on time and did not disappoint. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
I ordered on a Sunday night for a…
I ordered on a Sunday night for a Monday 11:30 am delivery and everything went smoothly. The food order was accurate and tasty.
29 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Kathy!
Thank you so much for the wonderful review! We are thrilled to hear that your Sunday night order arrived right on time and that everything went smoothly. It’s great to know you enjoyed the food and that this order met your expectations. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Delivered on time
Delivered on time, friendly and great quality. Thank you!!!
26 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Eric,
Thank you so much for the wonderful 5-star review! We are thrilled to hear that your order was delivered right on time, with friendly service and great quality food to match.
Providing a seamless, delicious experience from start to finish is always our top goal, and your feedback lets us know we’re hitting the mark. We truly appreciate your support and look forward to helping you with your next event!
– The ezCater Team
Missing items
We ordered from two places both didn’t give us everything. Wingstop gave us no plates or utensils or any ranch or blue cheese dressing for our 75 wings. The dressing’s missing was very disappointing.
We ordered from burgerfi and didn’t receive any utensils, napkins or plates. What if we only relied on them for our party? Not great.
27 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hello Marly,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
-The ezCater Team
EZCater - frustrations but made it right
**Update**
After a couple of emails back and forth with EZCater, they did end up making it right. Updating review and stars as they did the right thing.
We are a small donut shop, EZCater took an order and we fulfilled. The customer called the same time the driver was there to pick up the order and asked if there were eggs in the donuts. Of course there is. The customer then canceled on EZCater. We had the product already made, the driver took the product and delivered and EZCater “refunded” the customer. In essence, they stole the product.
11 juni 2026
Omdöme utan inbjudan
Svar från ezCater
Hi Shawn,
Thank you for bringing this to our attention and for giving us the opportunity to review this order and experience in detail.
We completely understand how much hard work, care, and cost goes into running a local business, and we deeply value the dedication our restaurant partners put into every single order. Our goal is always to champion your shop, and we take your feedback and experience very seriously.
Our Partner Success team has connected with you directly to ensure your concerns are fully addressed and resolved. We truly appreciate your patience as we worked through the details of this situation to ensure your business feels supported.
Moving forward, we want to make sure your partnership with us is completely seamless. If you ever need assistance, have questions, or experience any future concerns, please don't hesitate to reach out directly to our dedicated Partner Success team at partnersuccess@ezcater.com—they are always here to support you.
Thank you again for your valuable partnership, and we look forward to continuing to work together.
- The ezCater Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.