Experience Oz Omdömen 

444
•
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Through a link on a hotel website we booked an airport transfer complete with flight details and suggested pick up times. They took our booking and money then gave us pick up times 2 hours after our a... Se mer

Betygsatt 5 av 5 stjärnor

Booking process was quick & easy! Grateful for the discount so we could get more out of our holiday. Rather than doing just one theme park, the discount allowed us to afford two days across two them... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was an easy booking process, our guide met us exactly on time and location advised. Dale was our guide and informative not only about what we were looking at but also general knowledge of the are... Se mer

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Betygsatt 5 av 5 stjärnor

Beautiful day on the water out to Green Island, perfect trip out there. Staff on boat very friendly and informative. Island beautiful, water colours outstanding. Perfect snorkelling weather. Half d... Se mer

Företaget har svarat

Företagsinformation

  1. Arrangör av sightseeingturer
  2. också i
  3. Arrangör av båtturer
  4. Researrangör för valskådning
  5. Rundturer
  6. Söksida för resor
  7. Temapark

Skrivet av företaget

Experience Oz is all about the fun and none of the fuss. We are on a mission to become Australia & New Zealand’s favourite place to plan and book travel experiences. We’re the holiday makers and we want to help families of every age, makeup and stage maximise every moment of their holidays together. We know the days are long, but the years are short. So, let’s pack up the esky, turn up the excitement and make those (holi)days count. Over 4,000 things to do in Australia & New Zealand. Get the best value tours & attractions.

Why book with Ezperience Oz

Skrivet av företaget

1. Australia’s largest tours & attractions aggregator, covering 50 regions across ANZ
2. Aussie owned and operated for 19 years
3. Unbeatable value
4. Flexible bookings
5. Book in an instant - easy online bookings completed within minutes
6. 363 days a year customer support

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

444 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(444)

284 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Signed up to get the $30 code off the…

Signed up to get the $30 code off the first purchase. As did but husband. But it didn’t work for either of us when we tried to buy a $65 activity through the website. Nothing said there had to be a minimum spend amount for the $30 off code to work, but I wonder if it would have if the purchase amount was greater?
Also, trying to apply a promo code was difficult because we are from Canada and entered the country code for the mobile number as such. But when trying to enter the promo code it kept saying that we had to enter our personal information - turns out the website keeps reverting our country code back to the USA and then the website thinks we don’t have a valid mobile number (which is weird because the country code for both is +1). But when we change the country code from USA to Canads it finally accepts our phone numbers and allows us to use the promo code.

20 mars 2026
Logotyp för Experience Oz

Svar från Experience Oz

Thank you for your feedback. The $30 sign‑up offer does include a $199 minimum spend, which is displayed during the sign‑up process. We’re sorry to hear you experienced difficulty applying the code due to the country code resetting, and we appreciate you taking the time to explain this. Your comments have been shared with our team to help improve the experience for international customers.

Betygsatt 5 av 5 stjärnor

Ease of purchase

Ease of purchase, value $, options to pay and quick receipts

12 mars 2026
Logotyp för Experience Oz

Svar från Experience Oz

Thanks for the great feedback! We’re glad you found the purchase process easy, with plenty of payment options and quick confirmation.

Betygsatt 1 av 5 stjärnor

Misleading

We originally searched for Dreamwolrd tickets in our search bar, Aussie World tickets can up in the same search trucking us which caused us to purchase non-refundable tickets that are useless to us, very disappointed with Experience Oz and had been red flagged as false advertising and would never use your website again.

Update: it’s funny that you respond we are sorry to hear and please email us as we are happy to help, help with what? You didn’t resolve my issue at all, you didn’t offer anything to me since l am out of pocket, never using Experience Oz again terrible customer service that helps with nothing.

11 mars 2026
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Svar från Experience Oz

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the frustration caused. It’s certainly not the outcome we want for any of our customers.
Could you please email us at info@experienceoz.com.au , we'd be happy to help.

Betygsatt 5 av 5 stjärnor

It just made it simple to find and…

It just made it simple to find and chose a variety of activities to do, and a descent saving also

11 mars 2026
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Svar från Experience Oz

Thank you for your great feedback! We’re so glad to hear that our platform made it simple to find and choose a variety of activities, and that you were able to enjoy some good savings as well. We appreciate you taking the time to share your experience and hope to help you discover even more great things to do soon!

Betygsatt 3 av 5 stjärnor

The final outcome was good but it took too long

The final outcome was good but it took longer than it should have! i asked for a refund on the website page & got no email confirming my request, so i sent another message a few days later on the website asking for a refund & still no email. I found your email address &messaged you & i am happy to say i got my refund very quickly after almost 2 weeks of stressing! so maybe replying to website messages would be an improvement!

3 mars 2026
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Svar från Experience Oz

Thank you for taking the time to share your feedback. I’m glad to hear the final outcome was positive and that your refund was processed quickly once we connected by email. We appreciate your patience throughout the situation and hope we can provide a much smoother experience next time.

Betygsatt 5 av 5 stjärnor

Amazing deals

Amazing deals, saved a lot of money and prompt customer service. I was able to utilise shopback as well. Instant vouchers and easy to use.

2 mars 2026
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Svar från Experience Oz

Hi Claudia, Thanks so much for your review! We’re thrilled you found great deals, speedy service, and loved how easy the vouchers were to use. Awesome that you could stack it with ShopBack too!

Betygsatt 5 av 5 stjärnor

Fun tour with expert guides

Very experienced guides, fun, down to earth communication. Sorted out a problem in real time with no dramas.
The tour took us out into the Park at night and we were lucky to see all the animals except for a tassie devil.
Would definitely recommend this tour.

27 februari 2026
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Svar från Experience Oz

Thank you for the wonderful feedback! We're thrilled to hear you enjoyed the tour, found the guides fantastic, and got to see so many animals on the night adventure. We really appreciate your recommendation!

Betygsatt 5 av 5 stjärnor

Good pricing

Price is reasonable and enjoyed all the attractions in Dream world, water world and Skydeck too

28 februari 2026
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Svar från Experience Oz

We’re so glad to hear you enjoyed great value and had a fantastic time across Dreamworld, WhiteWater World and SkyPoint! Thanks for sharing your experience with us.

Betygsatt 5 av 5 stjärnor

Was able to acquire tickets for much…

Was able to acquire tickets for much cheaper than elsewhere.

24 februari 2026
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Svar från Experience Oz

Thanks for the great feedback! Always awesome to hear when customers can grab tickets at a much better price. Glad we could help you save!

Betygsatt 4 av 5 stjärnor

It was a good night only disappointing…

It was a good night only disappointing part was not been able to use up stairs for none smoker's out the back is a confined area and to many smoker's

21 februari 2026
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Svar från Experience Oz

Thanks for sharing your thoughts with us. We’re glad you enjoyed the night, though we’re sorry to hear the upstairs area wasn’t available and that the smoking area impacted your experience. We’ll pass this feedback on to our supplier as it’s really helpful for improving future visits.

Betygsatt 2 av 5 stjärnor

Puffing Billy Tour

At the last minute, we got a mail that the trip had been canceled. We couldn't reschedule because there were no more places available by the end of the week. Then, there was the problem of getting a refund.

17 februari 2026
Omdöme utan inbjudan
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Svar från Experience Oz

We’re really sorry to hear about the last‑minute cancellation and the difficulty rescheduling, we understand how disappointing and inconvenient that must have been. We also apologise for the delay with your refund. If you still haven't received it, please reach out to our team for assistance.

Betygsatt 5 av 5 stjärnor

Your are so good

Your are so good

20 februari 2026
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Svar från Experience Oz

Thank you so much! We’re really glad to hear you had a great experience with us.

Betygsatt 1 av 5 stjärnor

Booked a cruise on the river in Gold…

Booked a cruise on the river in Gold Coast. It said in the description that it was supposed to be 90 min long and snacks in it. We went to the cruise and it was finished in 60 mins and no complimentary drinks/snacks. We went to complain to the lady in the ticket booth and she apologised and said that she can’t do anything cause we booked through you guys. So very disappointed as we only booked that cruise cause it was supposed to be 90 mins and with drinks/snacks.

10 februari 2026
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Svar från Experience Oz

Hi Johanna, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so have emailed the supplier of your experience to get some more information and will be in touch once we hear from them. We appreciate you bringing this to our attention.

Betygsatt 5 av 5 stjärnor

quick

quick, easy and fast communication when i had an issue with the payment. will recommend and be back for future experiences !!

12 februari 2026
Logotyp för Experience Oz

Svar från Experience Oz

Thanks so much for your wonderful feedback! We’re really glad to hear everything was quick and easy and that our team was able to help you out so promptly when you had a payment issue.
We really appreciate the recommendation, and we’d love to welcome you back for more experiences in the future!

Betygsatt 5 av 5 stjärnor

Hassle-Free Gumbuya World Tickets via Experience Oz

We booked our Gumbuya World tickets through Experience Oz and the experience was excellent. The website was easy to use and the checkout process was straightforward. I really liked that they offer occasional discounts and allow you to skip the queues. Having the option to pay with Afterpay was an added bonus. Overall, it was a very convenient and worthwhile way to purchase tickets.

31 januari 2026
Logotyp för Experience Oz

Svar från Experience Oz

Thanks for the great review Mamta! We’re glad you found the website easy to use, enjoyed the discounts, and appreciated the fast delivery and Afterpay option.

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