Very happy with the quality of the meat orders I have received to date. Cuts individually well packed for easy storage, straight into freezer. And the overall packing is great, even in this heatwav... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having been used to Gazegill organic beef mince I thought I would try Eversfield as they were cheaper with an introductory offer. The Eversfield Organic Beef mince is not bad in terms of flavour... Se mer
Företaget har svarat
The delivery arrived damaged with stinking slimy blood all over the box and packaging and contents. Some items were minus labels and I washed off the blood which was bad foul smelling. The customer ca... Se mer
Företaget har svarat
Excellent product , the best chicken breast in a long time. The chicken taste completely different than what you find in supermarket.I had ordered chicken wings chicken breast, beef bones to make br... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Eversfield Organic offers organic produce including meat, dairy, wild fish & game for delivery across the UK. Our story began in a small corner of Devon with a dream of producing the finest quality food, with animal welfare and care for the environment at its heart. Our commitment to organic farming lives on today through the network of exceptional producers who share our vision for a better way to farm. We're firm believers that every home should enjoy the quality and flavour of organic produce. That's why we bring fresh, Soil Association-certified organic meats, dairy, wild fish, and game from Devon's lush pastures and beyond, right to your doorstep. Choose from a carefully selected, ready made box or build your own box for a one-off or regular delivery. Think of us as your local organic butchery, just a click away. Meat and Fish Broths & Bones Wild Fish & Game Dairy
Why Eversfield Organic?
Skrivet av företaget
- We are committed to the organic way of life!
- We believe proper food should not require the destruction of natural order, the persistent use of antibiotics or the spreading of chemicals over our land. Our naturally diverse environment needs a little nurturing to help it thrive and provide us with naturally nutritious soils to sustain both crop and livestock. Organic offers a better deal for all; including our customers. Absent of a wealth of harmful chemicals and packed with higher levels of important nutrients, we think enjoying organic food is a no brainer.
Kontaktuppgifter
Ellacott, Bratton Clovelly, EX20 4LB, Okehampton, Storbritannien
- 01837 871 400
- info@eversfield-organic.co.uk
- www.eversfieldorganic.co.uk
4,1
Bra
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Impressed
I ordered from Eversfield some years ago, but in January 2024, I decided to switch permanently to Organic meat. Their produce has been consistently excellent, their meat is always tender, including the chicken and turkey breast, and great value. Look out for the special offers! I’m looking forward to my next delivery.
The animal welfare and feed is well described e.g. roaming free and grass fed is well beyond grain fed. The meat freezes well and it is affordable to buy the maximum for free delivery. You just need to be careful to read whether it’s been previously frozen, which is understandable for meat such as venison or turkey, good to use within a few days of delivery.
Fantastic customer service which is highly important and the backbone of any worthy business. I have only ever had 3 issues, but dealt with swiftly and promptly, with just a little explaining on my part. 
The DPD deliveries are always informative and I just make sure I diary the day I have requested the delivery and look out for it. If you live in a remote area, try What3Words.
Many thanks Eversfield, I’m very happy. Please keep doing what you’re doing!
8 juli 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that you’ve chosen to make the permanent switch to Organic meat with us and that you’ve been consistently happy with the quality of our produce.
It’s wonderful to know that our grass-fed, free-roaming approach to animal welfare, along with the care we take in sourcing and preparing your orders, is valued and appreciated. We also truly appreciate your understanding about previously frozen products and your practical tips for other customers — especially for those in more remote areas.
Your kind words about our customer service mean a lot to our whole team. We always aim to resolve any issues quickly and fairly, so hearing that you’ve felt well looked after makes us very proud.
Thank you again for your continued trust and support. We look forward to sending out your next delivery and to many more in the future!
Best wishes,
Fran
Customer Care Manager
Disgusting company avoid.
Disgusting company avoid.
Once they have your money they have no interest when things go wrong or will take any responsibility.
Told me it's safe for us to eat meat that's been left outside in 32c heat.
Sent proof that DPD emailed used saying the order had been cancelled and they have haven't received anything from eversfield organic. A company they choose to use to deliver.
So told them I wasn't expecting delivery and had found the boxes of meat left out in sun. But DPd hadn't knocked or rang. Just dumped and ran, Or sent us any update email to make use aware the food had been left outside, last time we heard anything from DPD was it's been cancelled. And even with proof I have sent them. eversfield organic will not take any responsibility and won't sent out replacement.
13 augusti 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
I’m very sorry to hear about your recent experience and the frustration this has caused you. We always want our customers to receive their orders in perfect condition and on time, so I completely understand how upsetting it must have been to find your delivery in this way.
I can confirm that your order was dispatched on time and tracked through our delivery partner, DPD. According to our records — and the proof already shared with you — DPD did send you an email confirming the delivery time. They also recorded the parcel as being delivered to your front door as per their procedure, together with a photo. I appreciate that the communication you received may have caused confusion from DPD, and I’m sorry that this wasn’t clarified with us sooner so we could have explained the situation and advised you accordingly.
All of our parcels are packed to remain safe and chilled for a full 48-hour delivery window, and we regularly deliver to the Highlands of Scotland on a two-day service without issue. We have also been adding extra ice packs due to the current weather conditions. Based on the delivery timeline, it was delivered in the correct time frame, even if it was collected the following day.
I understand that this situation has been disappointing and has impacted your trust in us, which is never what we want. While we are unable to offer a replacement on this occasion, your feedback has been taken on board and will be shared with both our team and DPD to help improve communication in future.
Best regards,
Fran
Customer Care Manager
Poor quality service - Logistics Failure
There has not been any attempt to deliver the parcel to my home, the delivery address.
I have phoned you on 2 occasions today (1307 and 1334) to see if they could bring the order today. The single option, go collect from a yet to be decided post office, you have offered is not acceptable. I would recommend you stick to DPD for your deliveries.
It is the second poor quality experience in 6 months. Perhaps it is time to stick to the local butchers in the local markets.
11 juli 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for your feedback. As we discussed over email and during the phone conversation last Friday, our delivery partner did attempt to deliver your parcel but there was no answer at the delivery address. As there was no suitable safe location to leave the parcel, the driver followed procedure and took it back to the local post office for collection.
We investigated this thoroughly and provided you with the GPS location confirming that the delivery driver was indeed at your property. According to your last email, you have since safely collected the parcel from the post office.
We appreciate your honest feedback and are sorry to hear that your experience has not met your expectations. We are committed to improving our service and will continue to work with our delivery partners to ensure the best possible customer experience.
Thank you again for sharing your concerns.
Kind regards,
Fran
Customer Care manager
Excellent
Excellent customer service – resolved issue quickly and professionally
We recently ordered a box of premium organic meat and while the first delivery arrived delayed with the contents at an unsafe temperature (14°C), we contacted the team immediately with our concerns.
To their credit, they responded quickly and replaced the entire order at no extra charge, ensuring the second box arrived in excellent condition. Mistakes can happen, especially with chilled deliveries, but what really stood out was their commitment to food safety and customer satisfaction.
The replacement meat was top quality — beautifully packed and fresh. We really appreciate how the team handled our complaint: professional, responsive, and willing to make things right without hassle.
We’ll definitely order again — it’s great to see a company that stands behind its product and takes care of its customers.
Thank you!
8 juli 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you so much for your kind review and kind words. We really appreciate you taking the time to share your experience.
We completely understand how important food safety and quality are, especially with chilled deliveries, and we’re glad we were able to resolve the issue quickly to your satisfaction. Your trust means a lot to us, and it’s wonderful to hear that the replacement order met your expectations.
We are here to help.
Warm regards,
Fran
Customer Care Manager
The sausages are inedible
The sausages are inedible, there's so much salt in them. And I'm someone who likes his food quite salty. The whole family couldn't eat them. Avoid the sausages!!
27 juni 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
We're very sorry to hear you didn’t enjoy the sausages. We take feedback like this seriously and want to make it right. If you could please contact our customer service team at info@eversfieldorganic.co.uk, we’d be happy to look into this further and assist you directly.
Thank you for bringing it to our attention.
Kindest Regards
Fran
Customer Care Manager
A very good company
A very good company, helpful and friendly.
I wanted nitrate free smoked bacon which was unavailable. Having spoke to Francesca she recommended nitrate free rib eye smoked bacon. I can honestly say that it was tender and full of flavour. It will now be my bacon of choice.
4 juni 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you so much for your kind words and review! We’re really glad I could help you find a great alternative, and that you’re enjoying the nitrate-free rib eye smoked bacon.
Best wishes
Fran
DONT WASTE YOUR MONEY!!!
Just like to say I’m completely disappointed with the bones- I bought better from scrappy Asda joints and boiled down. I was hoping to do x 3 amount of stock with these but there too poor a quality to even do one session with them let alone 3.
My nutrition health is very important to me and having good quality to boil down to produce gelatine & collagen. After 48 hrs no gelatine was produced which shows the quality of the bones. I’ve been boiling down now for years. I was doing it before it become popular. At the amount you charge; and the quality what you give is shocking.
I bought £38 of bones that was poor quality.
Contacted the company and all I got back was we will ID the bones?
I am severally ill and disabled and rely on the finances and quality of nutrition to try to help my physical condition. Customer services was useless- they didn’t except back the remaining bones, offer to reverse nothing.
Don’t by bone here for bone broth. I call it organic bottom of barrel.
I’ve had better bone from market traders ‘ for my dog’.
9 juni 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for taking the time to share your feedback — I’m very sorry to hear that you were disappointed with the quality of the bones you received.
We understand how important nutrition is, especially when it comes to producing collagen-rich stocks and broths. It’s clear from your message that you have a great deal of experience with this, and we absolutely take your concerns seriously.
I’ll pass this feedback directly to our butchery and sourcing teams to investigate, as this isn’t the standard we aim to deliver, particularly for products intended for slow cooking and stock making. We’re also reviewing the specific batch you received to understand what went wrong.
We’re always striving to improve, and your comments are incredibly valuable in helping us do that.
Best wishes
Fran
Customer Care Executive
Marvelous Organic meat and fish…
Just received my first order of organic meat and fish. Absolutely delighted! Such good value. Beautifully packaged. Everything looks fresh and good quality.
Cant wait to try it.
Would love to somehow recycle all the packaging or return the box, freezer pouches and wool covers.
Cant fault anything. Thank you very much
5 juni 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you so much for your wonderful review! We're thrilled to hear you're delighted with your first order — it means the world to us as a small business.
We're equally passionate about sustainability, so we're glad you brought up the packaging. While we’re able to take returns of used packaging please use the following link https://our-returns.dpd.co.uk/EVERSFIELD_ORGAINC, Alternatively the wool liners are fully compostable or reusable (they make great slug repellent or garden insulation!), and the cardboard box is recyclable. The freezer pouches can also be reused or recycled at soft plastics collection points and the gel inside is fully biodegradable.
Thank you again for your kind words and support — we can’t wait to serve you again soon!
Warm wishes,
Fran
Customer Care Manager
Not that great
Not that great, used to be much better. The meat has started arriving chilled instead of frozen. I’m sure it used to arrive frozen but I could be wrong, but either way it used to last longer before going off. Now it only lasts a day in the fridge before it starts tasting bad. It arrives, I freeze it straight away, then when I want to cook it I thaw for a day in the fridge to cook the next day. You can’t leave it in the fridge any longer which doesn’t make sense. Most of the vacuum-sealed bags have also been arriving inflated recently which indicates the plastic has been damaged or not sealed properly, so this could be reducing its shelf life. The minced beef also has a few bits of bone in. I have been a customer for a few years but I’m changing my supplier now.
30 april 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for taking the time to leave your feedback, and I’m truly sorry to hear about your recent experience with us.
All of our products are delivered fresh — not frozen — unless you have specifically ordered previously frozen items. These particular items have a shelf life of 3 days, as clearly stated on our website. I do apologise if this wasn’t clear at the time of ordering.
I'm also very sorry to hear about the issues with the vacuum-sealed packaging and the quality of the minced beef. This is certainly not the standard we strive to maintain. If you’re able to email us at info@eversfieldorganic.co.uk with your order details, we’d really appreciate the opportunity to investigate further and make this right for you.
Thank you again for your support over the years — we’re sorry to see you go, but we hope we can resolve this and welcome you back in the future.
Warm regards,
Fran
Customer Care Manager
I think your are awesome
I think your are awesome, keep looking after this planet.
Ref Kate Dennings review; I think you need to have a quiet word with yourself, people make mistakes that's life...Dream bigger than you are and then maybe the little things you currently see as end of world stuff won't be so significant. If you have a big enough dream you do not need a crisis. In other words GET A LIFE!
24 maj 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you so much for your kind review and encouragement—it truly means a lot to our team. We're passionate about what we do and about looking after the planet, so it's wonderful to know that resonates with you.
Thanks again for your support, and we look forward to serving you again soon!
Warm wishes,
Fran
Customer Care Manager
Delivery did not arrive
Chose my preferred date 16.04 did not receive a delivery did not receive a response email. No way to contact business closed til Tuesday.
I won’t be ordering from then again it’s about trust I paid in good faith but no delivery.
If eversfield don’t respect my hard earned money then they don’t deserve my business.
I’ll support another British business instead.
Having downloaded the shop app it just says preparing. Nothing more. I want my money back. Very poor.
This is not a delivery issue my order never left.
17 april 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for your feedback, and I’m very sorry to hear about your experience.
We take this seriously and I’d really appreciate the opportunity to resolve this for you. Please contact me directly on 01837 756 767 or by email at info@eversfieldorganic.co.uk so I can look into your order personally and assist you further.
I’d also like to clarify that we are not affiliated with the Shop App – it is a third-party platform and not managed by Eversfield Organic, so unfortunately we’re unable to control the information it displays.
I’m very sorry we have fallen short of our usual standards and truly hope to put this right for you.
Best wishes
Fran
Customer Care Executive
Also trading as The Organic Butchery
Also trading as The Organic Butchery, these people messed up my Easter lamb order and delivered half what I ordered. I am furious as now have to try to source alternative organic lamb on Good Friday. What's more, my sister ordered from them at Christmas and her order didn't arrive. A total joke. I now await their response and will never order from them again.
17 april 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
We're truly sorry to hear about your experience and completely understand your frustration; especially around such an important occasion.
This certainly isn’t the standard we aim to uphold, and I’d like to personally look into what went wrong with your Easter order. I can see that your issue was addressed in April by our team at The Organic Butchery, but if you feel anything is still unresolved, please do contact me directly on 01837 756 767 or via email at info@eversfieldorganic.co.uk so I can assist you further.
We take feedback like this very seriously and would really appreciate the opportunity to make things right.
Best wishes
Fran
Customer Care Executive
Poor customer service
I ordered some oxtail and requested in the order notes for it to be cut into smaller pieces. The order arrived and was not cut up smaller. I emailed them, no response. I called them and they informed me that they are unable to cut up the meat smaller. Instead of letting me know this when I made the order I had to call them to find out once the order was recieved. Why have an option for order notes if you can't follow simple requests in the order note?
Nevertheless, the oxtail was good but I won't be ordering from here again.
14 mars 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for your feedback, and I’m really sorry to hear about your experience.
Unfortunately we are unable to accommodate butchery requests as we aren’t able to fulfil due to the high orders we process. However we should have made this clearer from the start.
I’m glad to hear you enjoyed the oxtail itself, and I’d welcome the chance to make this up to you. Please feel free to contact me directly on 01837 756 767 or at info@eversfieldorganic.co.uk if you'd like to discuss this further.
Best wishes
Fran
Customer Care Executive
+ It is very high quality produce…Kimbardel(Eversfield) Organic Butchers
+ It is very high quality produce unfortunately let down by poor administration.
-- The order dispatched on 24th March 2025 and arrived via DPD on the 25th March. The packing was unsuitable for the fresh meat and had partly melted resulting in a temperature of 13.5C in the box. The correct temperature should not exceed 8C and i was unable to use due to fears of food poisoning.
They also had not put my street number on the package but the quick thinking DPD sorted it quickly
25 mars 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for your feedback, and I’m very sorry to hear about your experience.
We take food safety and delivery standards extremely seriously, and I completely understand your concerns regarding the temperature of your parcel. Our packaging is designed to keep the contents between 4–6°C for up to 48 hours using lamb’s wool insulation and ice packs. However, if your parcel reached 13.5°C on arrival, that does fall outside of our standards, and I sincerely apologise.
I’m also sorry about the incomplete address, this must have happened at checkout — I’m glad DPD was able to resolve it.
Please do contact me directly on 01837 756 767 or at info@eversfieldorganic.co.uk so we can look into this further and find a suitable resolution for you.
Best wishes
Fran
I'm giving your company five stars for…
I'm giving your company five stars for the meat I ordered because it was very flavourful and rich which was what I was looking for nutritionally.
Excellent quality foods. Very happy customer indeed. 😊👌
27 februari 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Dear Jacob,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed the meat and found it to be exactly what you were looking for both in flavor and nutritional value. We take great pride in providing excellent quality foods, and it's fantastic to know that we met your expectations.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Fran
Customer Care Executive
We received the parcel on time as…
We received the parcel on time as indicated in the order (5-6 days delivery time). I was home to receive it and had planned to cook most of it. I am extremely disappointed and sorry to say all of the meat was drenched in blood and stinking rotten beyond measure. The parcel was not in a thermocol box and the meat was loosely boxed. I checked about the delivery and it seems it takes 3-5 days for delivery. I was looking for long term healthy organic pasture raised poultry and meat supplier but are completely taken aback from the experience. Frankly, I had to completely bin all the items (Attaching a picture of the same). I recommend to buy pasture raised meat from local shops like tesco, etc. This is not healthy and there should be strict inspection of food before it is sent for human consumption. My entire house is stinking and we have lost all our appetite.
11 mars 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Dear Dev,
Thank you for your feedback. We are truly sorry to hear about your experience and sincerely regret that we have fallen short on this occasion. This is certainly not the standard we aim to uphold.
I will be in contact with you shortly to discuss this further and find a resolution. We appreciate you bringing this to our attention and will be looking into this matter with urgency to ensure it does not happen again.
Once again, we apologise for the inconvenience caused and appreciate your patience.
Best regards,
Fran
Customer Care Executive
Great service, fantastic meat
Eversfield offer a fast, reliable service. Their website is easy to use with good offers. The meat is superb and I would recommend them to anyone who wants ethical, delicious food.
10 mars 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Dear Alison,
Thank you so much for your kind words and glowing review! We are thrilled to hear that you’ve had a positive experience with our service, website, and, of course, our meat. We take great pride in offering ethical and delicious food, and it’s wonderful to know that you appreciate it.
Your recommendation means the world to us, and we look forward to serving you again soon.
Best wishes,
Fran
Customer Care Executive
Eversfield Organic
Excellent products
Excellent products, everything we’ve ordered so far has been delicious and the delivery service is very useful
28 februari 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for your wonderful review! We're delighted to hear that you've enjoyed our products and found our delivery service convenient. We truly appreciate your support.
Best wishes
Fran
Customer Care Executive
Eversfield Organic
Great Pasture for Life Beef
Great Pasture for Life Beef. I also bought marrow bones to make beef broth. All top quality.
Wonderful service and great smoked salmon. Definitely worth the extra cost.
10 februari 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you so much for your review and kind words! We're thrilled to hear you enjoyed our products. We truly appreciate your recognition of the quality and service we strive to provide.
Best regards,
Fran
Customer Care Executive
Amazing service and quality
I recently ordered ox cheeks and steak. The service was amazing, the order arrived at the scheduled time in chilled packaging.
The Ox cheeks were unbelievably tender and melted in the mouth, now looking forward to trying the steaks.
Will certainly be buying from them in the future
21 februari 2025
Omdöme utan inbjudan
Svar från Eversfield Organic
Thank you for your wonderful review! We're delighted to hear that your order arrived on time and that you enjoyed the ox cheeks.
We look forward to serving you again soon!
Best regards,
Fran
Customer Care Executive
Eversfield Organic
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.