We bought our Genesis in January and were only provided with one key and we were told that a 2nd key would be sent from Hyundai Romford , this key was somehow lost and we are still waiting on our 2nd... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We bought our Genesis in January and were only provided with one key and we were told that a 2nd key would be sent from Hyundai Romford , this key was somehow lost and we are still waiting on our 2nd... Se mer
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I’ve just bought my car today and what a quick, streamlined experience with no stress! A special thank you to Kas, such a nice guy who didn’t put any pressure on, bent over backwards in going to t... Se mer
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Courteous and polite. Great service. Picked up my Genesis EV60 and provided a nice GV70 aa a courtesy car. The driver and customer service lady at Warrington were very nice and friendly. Just awaiting... Se mer
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James G was a boss, great customer service and communication, I bought a fantastic car with FSH! He was honest and kind, a guy from Liverpool so you know he’s friendly- even free coffee while y... Se mer
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Apollo Park, Burtonwood & Westbrook, WA5 7YA, Warrington, Westbrook, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shocking after sales.. would not buy from these again. I bought a car in June with damage. I brought to the attention of sales rep. Took car to there recommended repairer at my convenience. I've been to the show room to be fobbed off 3 times again at my convenience. Being told that the service manager will be in touch. I emailed asking for updates and not been replied too. You live and learn as they say and this is my experience. On sale of the car they ask you for your feedback and have QR code to leave them a review. Never again I would avoid.
I visited CarStore Warrington last Friday (11th Aug). Within 2 hours I had a good deal,part exchanging my then car, to purchasing the car I liked on their website. Thanks to James who was very friendly, helpful, and very professional, he explained the additional services available with my new car and accepted my decision straight away with no additional persuasion or hassle. I would certainly recommend CarStore Warrington and will use again when ready to renew.
I am writing a review for Carstore in Warrington, specifically for Adam Rose who provided an efficient and excellent service from start to finish. He was considerate of the distance I was travelling to get my new car and was patient with me in making final decisions. Adam was always on hand to answer any questions I had and took time out to record a personalised video for me before I travelled down. The other staff members in Carstore were lovely and welcoming, we were offered coffee and were made to feel very welcome and at ease. It was a bit nerve wracking buying a car in a different country but Adam and the other staff members made it as easy and clear as possible. I would highly recommend them.
I purchased around £14,000 to buy my first car at Car Store Warrington which I supposed was in good condition. The Bluetooth was not working before the 14 days money back guarantee. At that time, I would like to get my money back. The Car Store was advised to add a Car play instead. I think my car didn’t check all the 123 Point Approved Inspections. Before the 3 month warranty expired the engine oil light was popped out. Car Store did the Diagnostic report and arranged to change the oxygen sensor but unfortunately, the engine oil light popped out again when I drove for 15 miles. The fix didn’t work. The Diagnostic report still has other problems that are in red colour and didn’t fix it. I am a new driver and don’t know anything about the car. After I saw the Diagnostic report, it seems the car has many problems. It is a nightmare since I bought this car for 4 months. Driving to and from Car Store for 6-8 times to fix front sensor, Bluetooth and engine oil light. I sent a letter to the Car Store main office but no one responded.
Car Sore, In Liverpool Speke and Shaun the sales professional, was recommended to sell our car through by a good friend who had recently sold their car to too..
We were not disappointed. I have to say that Shaun is most definitely an asset to Car Store and his customer service is fantastic. We had a few issues which were quite frustrating but Shaun who was very calm and collective, advised and helped us above and beyond his remit. Breath of fresh air. I would recommend this company to anyone who wishes to sell a vehicle.
Gemma is brilliant at her job. She made us feel at ease and we had a great experience buying a new car for us.
We went into Warrington CarStore to part ex our old car, the experience from start to finish was absolutely amazing, a little while later we drove out in our new car. Everyone in there was happy, friendly and extremely helpful especially Gemma who dealt with us she is a credit to the company. I really can't recommend this place enough. We were never felt pushed into anything and I could not believe how quick and easy it all was. Please keep up the excellent work you do.
What a fantastic experience from beginning to end. I cannot thank Gemma enough for helping me. She is an absolute credit to the car store.
I will most definitely be sending people I know to her.
Completely fantastic experience for a first time. Daniel was Friendly and knowledgable and quick to support me with any questions I had.
Despite living some distance from Car Store Warrington and not viewing the car in person, just online, the whole sale from start to finish in just one week was handled by Adam. He worked incredibly hard to get everything sorted for delivery day, always there to answer my questions via telephone and my emails were replied to within hours. The car was delivered to me and old taken away. Adam dealt swiftly with the couple of issues I had by email within an hour of me receiving, It really felt a personalised service! Absolutely thrilled with my car and the hard work and dedication by Adam to make sure I am a happy customer. Thank you!
Second-hand car purchase and part-exchange all arranged online and via telephone. Adam Rose was helpful polite and efficient. Car was driven to me and my old car taken away at the same time. 2 faults were repaired free within their 3 month warranty period. Everything was hassle-free, perfect for people with busy work-lives!
A great experience purchasing a car from Car Store Warrington Thank you to Billy Rockett for your professionalism and most importantly your knowledge of the different makes and models of vehicles we were interested in. Communication has been key for our purchase due to external complications and Billy and Adam have re-assured us and kept in contact throughout, this really has made a positive difference. I would 100% recommend this company and will be sure to use them again when next looking to purchase a new vehicle .
I would never buy a car from here again. Shocking experience from payment and even after delivery. They managed to lose the V5 and one of their salespersons left a urine sample for an STI test beside the spare wheel. I've followed the online complaint process and although I received an email stating they would be in touch within 48 hours, I'm still waiting for feedback 5 days later. I've also emailed the Manager regarding the complaint and he has also failed to reply.
Great customer service even after a month of having the car. The salesperson that dealt with me even delivered the vehicle herself because the delivery driver kept letting her down.
Buying a car is not always straight forward, usually you feel the pressure of the sales person. Well not at car store Warrington,a very pleasant and relaxed environment, a hot coffee whilst you wander the forecourt, no sales person following you around.
Once I’d picked out a couple of cars, AJ took care of us from there, nothing was too much trouble all questions answered.
It was actually a very positive experience. I would highly recommend anyone giving this place a go.
Very very happy with the car I bought.
Exceptional service from Paula on reception and Billy the salesman.
I have been to so many car dealerships over past few weeks but by far my best experience was at carstore warrington. Buying a car was becoming a chore until I met Kevin Jamieson. Throughout my car hunting journey he was the most professional, friendly, knowledgable and informative seller I had come across. He made buying a car an easier and smoother process. I would highly recommend carstore for the purchase of your next used car but in particular Kevin. Thanks Kevin (from Jacquie Taylor)
Thanks to James and Paula at Warrington, for helping out with the quick purchase of a car and keeping me supplied with drinks!
Thanks to Gary and the service team for fine tuning the issues since I took the car away. Nothing was too much trouble and always helpful.
It was lovely to have met Adam Rose
He was very polite, answered all my queries and made the whole experience worth while. Will definately recommend the service to friends and family. He was an absolute delight. Really helpful .
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