We bought our Genesis in January and were only provided with one key and we were told that a 2nd key would be sent from Hyundai Romford , this key was somehow lost and we are still waiting on our 2nd... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We bought our Genesis in January and were only provided with one key and we were told that a 2nd key would be sent from Hyundai Romford , this key was somehow lost and we are still waiting on our 2nd... Se mer
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I’ve just bought my car today and what a quick, streamlined experience with no stress! A special thank you to Kas, such a nice guy who didn’t put any pressure on, bent over backwards in going to t... Se mer
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Courteous and polite. Great service. Picked up my Genesis EV60 and provided a nice GV70 aa a courtesy car. The driver and customer service lady at Warrington were very nice and friendly. Just awaiting... Se mer
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James G was a boss, great customer service and communication, I bought a fantastic car with FSH! He was honest and kind, a guy from Liverpool so you know he’s friendly- even free coffee while y... Se mer
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Skrivet av företaget
Every Day Low Prices
Apollo Park, Burtonwood & Westbrook, WA5 7YA, Warrington, Westbrook, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No basic info provided. I love tech but to scan qr code to get basic info like price, mileage etc for a car I might be interested in is a pain and too much hassle.

Svar från Evans Halshaw - Hyundai Warrington
The car wasn't valeted after the 40k mile service. After transferring my business from Ryders of Warrington, this was a disappointing experience.

Svar från Evans Halshaw - Hyundai Warrington
Friendly and knowledgable staff.
The service went smoothly and quickly.

Svar från Evans Halshaw - Hyundai Warrington
Most recent experience - much improved thanks to one colleague in the service team - Sara - hopefully she will stay as she has been the most helpful (and honest) during all my experiences over the past 12 months - each of which were abominable; hopefully the service team will continue to improve - and have some consistency in staff....

Svar från Evans Halshaw - Hyundai Warrington
We bought our Genesis in January and were only provided with one key and we were told that a 2nd key would be sent from Hyundai Romford , this key was somehow lost and we are still waiting on our 2nd key ...we have also been waiting since May for parts for our Genesis to arrive so that evans halshaw warrington can book in the repair ...very disappointed!!

Svar från Evans Halshaw - Hyundai Warrington
Many thanks to Mia Baxter at Evans Halshaw, Warrington wo made buying a lovely car so easy. Mia was totally professional and made a great cup of coffee! Thank you so much Mia. The car is fabulous!

Svar från Evans Halshaw - Hyundai Warrington
I WOULD AVOID! Sounds like I have had an experience like others.. bought a 12 month old i10, 6700 miles. Test drove the car and it was filthy and no fuel in it and they knew we were coming to drive it (for my daughters first car, you think they would have made a effort). Thought the vehicle had a strange smell but was reassured it hasn't been valeted. Turns out this nearly new car has a terrible odour. So far in 3 weeks the car has been back 3 times (one time they had it for 5 working days) and each time they just pay me lip service, tell me they have cleaned it and the smell has gone, I get back in the car and it still stinks. Don't take you seriously, don't call you back etc etc. Issue still not resolved and it has totally spoilt the experience of buying a first car. Wish I had saved my money and got a banger. Myself and my partner buy new cars every 3 years and they are very short sighted to treat customers like this. Go and spend your hard earned money elsewhere is my advice.

Svar från Evans Halshaw - Hyundai Warrington
I’ve just bought my car today and what a quick, streamlined experience with no stress!
A special thank you to Kas, such a nice guy who didn’t put any pressure on, bent over backwards in going to the post office to tax my new car (as I was struggling to find time!) and honestly made the entire experience easy.
Thanks Kas!

Svar från Evans Halshaw - Hyundai Warrington
First visit to Evans Halshaw for a service. Staff were extremely friendly especially Matthew on reception who was very friendly, patient and professional answering my questions and feeding back to me on my vehicle including future management. Not kept unnecessarily long in a very airy light relaxed waiting area. Absolutely no complaints. Good experience.

Svar från Evans Halshaw - Hyundai Warrington
Salesman Ash was extremely polite and helpful. Even though there was a small problem with the car, it was dealt with quickly and effectively. I would recommend the Warrington branch. Very friendly and reassuring staff.

Svar från Evans Halshaw - Hyundai Warrington
Booked service online . Tried to contact them twice leading up to service to ask what time to drop the car off, put on hold twice and not put through . Turned up today at 8am to be told nothing in the book for my service . Then told me they would do it , quoted high price as said I would need a full service but would have a complementary clean and the car would be ready between 4 .30 to 5, arrived at 4.15 , car not moved since 8am . Was told they would see what had happened but the car wouldn’t have been cleaned as the valeter hadn’t turned up . Waited 10 mins to be told it hadn’t been done but would do it now and it would take up to an hour . Asked for my keys back . They asked if I wanted to rebook , said no . I’ll take my car somewhere that the customer service is better and the price cheaper!

Svar från Evans Halshaw - Hyundai Warrington
Courteous and polite. Great service. Picked up my Genesis EV60 and provided a nice GV70 aa a courtesy car. The driver and customer service lady at Warrington were very nice and friendly. Just awaiting details of the work carried out on my online service lig to be updated.

Svar från Evans Halshaw - Hyundai Warrington
I booked a full service for my Hyundai at this garage, but it appears they only carried out an oil and filter change while charging me more than expected. I have repeatedly tried to contact them to request the service record and clarification, but my messages have been ignored.
To make matters worse, a month later Hyundai contacted me to say that no service has been recorded in their system, suggesting that the work was never properly registered.
Based on my experience, I would not recommend this service centre and would advise others to be cautious.

Svar från Evans Halshaw - Hyundai Warrington
Rebecca was super nice and very helpful. Thank you to everyone who helped me.

Svar från Evans Halshaw - Hyundai Warrington
Friendly and professional Reception staff, very helpful, thank you.

Svar från Evans Halshaw - Hyundai Warrington
Staff were excellent. Everything explained in detail. Job done no problems.

Svar från Evans Halshaw - Hyundai Warrington
Staff were very courteous
All work done on my car were explained to me
All hassle free

Svar från Evans Halshaw - Hyundai Warrington
Service advisors were friendly and car was ready as promised

Svar från Evans Halshaw - Hyundai Warrington
After buying a car in April I have had nothing but problems. Been in the garage 4 times with the problem still not fixed. There’s words “what a nightmare” aww am sorry it’s a nightmare for you but AGAIN I am left car less. Won’t even organise a courtesy car!!!
Communication with Evans Halshaw has been a joke. First & last time I will us them!!!!

Svar från Evans Halshaw - Hyundai Warrington
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