Evans Halshaw - Hyundai Leicester Omdömen 

Excellent customer service

Bought a car from the Walsall branch and have been passed from pillar to post with the after care until i rung Cat at Leicester branch who couldn’t do enough to get me the help i needed what a star she is shes gone above and beyond to help me what a credit she is and also Will who booked my car in and was very helpful too thankyou guys

Booking inmy vehicle in for its service was problematic in that I had to wait 6 weeks from using the app to actually getting the car serviced. It was lucky it was a first service and nothing was amiss but the length of wait from asking for a service and actually getting the service completed was less than satisfactory. Genesis over promised and under delivered in this instance.

Prompt service.
Dealt with promptly and courteously.

staff not aware of company policies you get a different version depending on who you speak to

Tariq at the Leicester branch was professional, smart, patient and helpful
He guided me through the experience with calm expertise

Resolved same day & plenty of coffee whilst waiting

Bought a car from Tariq. We have been with this dealership for over 10 years! Thank you Tariq for providing another new car!

We were trading in an old Nissan Leaf for an ex-demo Hyundai Inster 02 spec and had a mixed experience. On the downside, the parking was diabolical and when I finally managed to find a space I was told (politely enough) that parking there was not allowed because it was obstructing the access of 'technicians', although there was nothing in the space - no cone or surface markings - to show this! I was told instead to find my way back to the (congested) 'front of the main building' and park there. And I thought I'd been doing them a favour by avoiding that. My mood worsened when it transpired that the salesperson, Thuli, with whom we were expecting to meet at 10.45, had been required to attend a 'meeting' - so much for priority for the customer. On the upside, Thuli saved Evans Halshaw's reputation for us. She had already driven me home in an Inster so it could be shown to my semi-invalid wife, and on the day of the appointment itself went well above the call of duty, even driving us home in the new(ish) one and going back in an Uber. She was thoughtful, efficient and courteous to a fault. Well done Thuli!

PS. 28 Jan. 2026: USE EVANS HALSHAW TO BUY A HYUNDAI INSTER AND STAY FIT! On 21 January, twelve days after our purchase, during which time the car had been mainly in our garage while we pored over its bulky manual (with perfectly useless Index), a Fault message appeared on the touch screen and we had to return it. The spare part was in stock and I was able to walk from home (2.3 miles) on Friday 23 January and pick it up at approx.10.15 am. I had driven it for about 3 miles when another fault message popped up, so back I go to Evans Halshaw, and another 2.3 miles walk back home. Since then, to check on progress, I have walked there and back on two further occasions, making a total mileage so far of 13.8 miles, which is roughly half of the distance we have driven the car! This reminds me of the old joke my father used to make about what he believed were notoriously unreliable Vauxhalls: 'You vaux all ze vay there and you vaux all ze way back.' Anyway, it transpires that our Inster, which was registered only at the end of last October and is in principle a superb little car, already needs a new water pump. This didn't surprise me because - as I found too late from Google AI - other Inster owners have had the same problem (and others), and might need to wait for over a month for a new pump. Nevertheless, the arrival of ours has been promised for tomorrow, 29 January. We shall see. If it doesn't, there is always Plan B: rejection of the vehicle and full refund under the Consumers Rights Act (2015). (It's also important to be aware that for 30 days after purchase the owner is not obliged to give the trader the opportunity to repair the vehicle - though in this case we did - and that, if this is given, days in the workshop do not count towards the 30 day limit on the 'short-term right to reject'.)
I should add that I had become so worried about the messages appearing on the touch screen that I had pondered covering it with masking tape. But then I thought 'Nah, it might conceal a message saying 'This vehicle is about to explode. Pull in at the first available opportunity and evacuate at once. Please don't forget to leave a review. Have a nice day.'

PPS. Friday 30 January 2026. Surprise, surprise. The new water pump did not turn up yesterday, as promised, and its re-scheduled arrival is Friday 6 February! This means that the earliest we can expect the repaired vehicle is Monday 9 February.
PPPS. Wednesday 11 February 2026.I was able to walk over again and collect it on that Monday. This was Hyundai's fault, not Evans Halshaw's, whose staff were on the whole sympathetic. Nevertheless I'm bound to say: BUY AN INSTER AND RISK INSTANT PROBLEMS.

Another car from Tariq. Excellent service as always. Will be back again one day

Bought a car from tariq. All went well no issues. Good experaince.

Evans Halshaw Leicester I am delighted to give them 5 stars when I purchased a used car the salesperson Callum was excellent so kind and patient explained details very well he was helpful in dealing with computer details He was excellent in keeping in touch He explained the car details on my test run also on the handover Elle also explained the Service Scheme well Both Callum and Elle were excellent and a delight to deal with Well done to both

First visit to a dealership in a long time and bought a car from Tariq,he really put me at ease with the process and ensured it was comfortable for me. All in all Tariq made this a very easy experience and was a Pleasure to deal with.

Tariq was absolutely fantastic. Best service ever 🙌

Bought a car from Evans Halshaw Hyundai Leicester. Dealt with by Tariq. Good , seamless experience. Would definitely return.

Service department were great tending to my 2nd service once I got there.
I did however have trouble getting the appointment originally with servicing not answering the telephone and not returning my calls.
All the staff were very polite and straight talking which is important to me.

Tariq was very friendly and helpful from the start, he listened to what I needed and helped me find a car quickly. He went through everything thoroughly and took time to explain things with me. Also, Ellie was also great when helping me with finance and signing. Great service, never felt pressured to get extras if I didn’t want but they both explained clearly my options.

9th hyundai from this dealership. Fantastic service from Tariq as always. Will not go anywhere else