Energie Fitness - Putney Omdömen 

Absolutely scammed. If I could give zero stars, I would. The business practices at this Putney location are entirely fraudulent.
Without my consent, they automatically signed me up for a membership at a completely new location that is further away from my home. To make a bad situation worse, they unlawfully took payments for this unauthorized membership from a family member’s direct debit. This is a blatant and unacceptable breach of data privacy and financial security.
I have tried repeatedly to resolve this issue amicably, but management has completely ignored all of my communications—both via email and during in-person visits. They are perfectly happy to take your money, but will completely ghost you when called out on their deceptive practices.
I am currently preparing a lawsuit against this establishment for unauthorized charges and data privacy violations. Avoid this gym at all costs unless you want your personal data compromised and your family’s bank accounts charged without permission.

The gym in East Putney is wonderful - what makes it especially great as the staff are so helpful, especially Edwardo and Laura, on reception, who are so welcoming. I love being a member and the reformer and yoga pilates classes are excellent!! We also love the socials!

Been a member for over 2 years. Staff and instructors are great, new owners not so much. They used to have great boxing classes but even though classes were almost always full the space has been reduced to a minimum. People complained and the space was actually reduced even more.

Used to be a great gym now it’s just ok, with the added frustration that feedback is ignored.

I started my membership earlier this year and added Reformer Pilates as an extra. Unfortunately, the Reformer experience has been very inconsistent so far.

On several occasions, Reformer classes have effectively been cancelled after the class start time due to instructors not turning up. This isn’t a case of advance notice; everyone has already arrived at the gym, and only after waiting around 10–15 minutes do members go to reception to ask where the instructor is, at which point the class is cancelled. This is particularly frustrating as people have already travelled to the gym specifically for the session.

While credits are usually returned, that doesn’t make up for the wasted time and disruption, especially when this happens more than once.

The Reformer studio itself also has some ongoing issues. The room has no windows and there appear to be problems with ventilation, along with ongoing issues with lighting and air conditioning. This can make sessions uncomfortably hot, and classes have also been disrupted by lights tripping.

For something that’s priced as a premium add-on, I expected the Reformer offering to be far more reliable and better managed. Based on my experience so far, I’m genuinely considering cancelling my membership if these issues continue.

Staff are friendly, but at the moment the Reformer offering doesn’t feel worth the additional cost.

Very nice gym. All the equipment is very clean and tidy. Very friendly and helpful staff.

The state/cleanliness of the shower rooms and toilets. If this item was addressed then my rate would be higher.

Super crowded and they continue to accept members. Few equipments options. 3pm and for the third time I spent 20 minutes waiting to release the equipment that the person used for free exercise... they should increase the space or not permitted people use the equipments for another kind of exercise that it's for .

Poor machines

Really good gym, super affordable, good array of equipment, friendly staff and never seem to be overcrowded

Friendly officials,approachable and helpful.

The staff is helpful, the equipment is perfectly adequate and the gym is generally not very busy. Although somewhat small, a very convenient experience.

I am very impressed with Énergie for several reasons. The premises are great: spacious, clean, uplifting and tranquil. It’s not an intimidating place and people from all ages seem to enjoy attending. The staff are welcoming, professional and knowledgeable, happy to help you and to engage in conversation but equally respectful if you want to work out quietly. There is a great range of fitness equipment and classes on offer too, all included in the price. Great value for money all around. I would highly recommend.

I liked the staff. Friendly, professional ones.
I did not like overcrowded room for yoga /Pilates /Zumba, etc

Great layout of all equipment. Eady to go o in and out of the gym. All the equipment is user friendly

Everything is really good but I can't book any classes for the past couple of months and I'm not sure why 😅 but other wise everything is perfect 😊

The staff at the gym are really helpful and friendly. they will always great me and my friends when we arrive at the gym. they are very helpful and always around to help with anything we need. I really enjoy the classes and they have started a new day time box fit class. I also love Zumba every Monday and Wednesday. the Zumba teacher is really good with the moves.

Nice location, great environment, lots of great equipment and above all , lovely staff.

Clean gym. New equipment. Not crowded.

I got an email from this gym asking me to rate them. I took a gym membership here and tried to cancel after the first session. I was informed I had to cancel by the end of the first month and they’d take payment either way so why not give it a go for ~6 weeks for which I paid. Ok, but after a couple weeks my feedback remains the same:
- the free weights are in no order at all and it drives me nuts. Every single gym I’ve ever been to has a strict order of increasing weights to keep the gym looking organised and to make your visit faster by not hunting randomly for weights. It’s the easiest thing to fix and yet after raising it three times they can’t be bothered.
- many machines have weights sitting on them; people don’t empty their weights and nearly stack them back. This is easy to fix but if the staff fail to attend to this neither will its patrons.
- the bathrooms are fairly poor: both times I’ve tried to shower the stall I used had the water shooting everywhere but on me and the soap dispenser hanging off the wall empty. On one occasion I told the staff member cleaning who grunted at me. Who knows if he took me seriously - they didn’t when I raised the weights.
- there is very little space for stretching.
- the staff when not personal training sit about doing nothing. They could easily be attending to my issues above.
Overall I have cancelled my membership to switch to Putney leisure centre; here, I was offered a tour and a free trial if I needed it (I didn’t the tour was comprehensive and the gym much more organised). If this gym had let me cancel after my first 30mins session where I realised it wasn’t for me I wouldn’t need to explain all this but they insisted I try and then asked I review it. So here it is: spend time organising your gym so it doesn’t look like some unmanned and unmaintained hotel airport gym where no one has any pride in it.

I like the place since day one i met Richard and he explained to me everything, cool guy