The gym lost its quality and was poorly maintained. The broken straps have just been patched up with a knot rather than being replaced, and there are no longer any wipes or other type of sanitisi... Se mer
Företaget har svarat
Plats
Byt plats31 Sincil Street, Lincoln City, LN5 7ET Lincoln, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The gym is great and the staff are very friendly! The only thing I’d change is making sure all of the showers work properly and maybe adding a hip thrust machine if they could find the space. But over... Se mer
Just the type of gym I was looking for. It is walking distance for me, the equipment is fine and during the hours I need to use the gym it's quiet. The staff seem friendly and the owner has been helpf... Se mer
I joined the Gym about a month ago. I'd never set foot in a gym before. The staff were great. They showed me round, talked me through everything. I decided to join and I've never looked back. I ca... Se mer
Företagsinformation
Skrivet av företaget
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Skrivet av företaget
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Kontaktuppgifter
31 Sincil Street, Lincoln City, LN5 7ET, Lincoln, Storbritannien
4,3
Utmärkt
99 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great size, easy service and a great workout environment
Joined from a friend recommending to me, very easy to join with the staff in person. Was provided with the fob the same day to open the doors etc. Very clean place, not too big like pure gym which I preferred, every piece of equipment you could need is there, they have long opening hours and competitive pricing, I pay a good price with the student membership- would highly recommend!
3 maj 2021
Svar från Energie Fitness - Lincoln City
Hi Archie,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Great gym. Friendly staff
Great atmosphere. Very friendly and happy to help staff. Always feel welcome.
Great variety of equipment to meet all goals realistically.
30 april 2021
Svar från Energie Fitness - Lincoln City
Hi Shannon,
I hope you're well.
We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Svar från Energie Fitness - Lincoln City
Hi Arminas,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Excellent staff
Excellent staff. Very clean and friendly place to exercise. Would definitely recommend.
23 april 2021
Svar från Energie Fitness - Lincoln City
Hi Dec,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Friendly gym with friendly staff!
16 april 2021
Svar från Energie Fitness - Lincoln City
Hey Ind,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
The worst treatment I’ve ever had as a customer
I've never been treated so terribly as a customer than by Energie Fitness-Lincoln City. I was lied about having money taken out of my account during the October Lockdown when I had asked to freeze my account, and I was treated with no respect after complaining. I attempted to cancel my membership weeks ago but was ignored by phone, email and the website. Now I'm being charged for the whole of February, despite asking to leave in early January. They’re still not letting me leave even now.
23 januari 2021
Svar från Energie Fitness - Lincoln City
Hi Archie
I am very sad to hear that the customer service you received at your gym was not up to the standard that we strive for at énergie Fitness. The best way to cancel your membership is through our membership through our Member Zone here: https://members.energiefitness.com/, here you will easily be able cancel or freeze your membership.
Thank you for taking the time to give us feedback, we very much appreciate it.
Best Wishes,
Dan
énergie Fitness Central Team
Horrible way to treat your customers
Just wanted to share my situation with “Énergie Fitness Lincoln CIty” and possibly some of the worst way to treat your customers, I’ve been charged for them delaying my membership cancellation for 11 days, had messages ignored and phone calls not answered, due to the delay I’ve had to pay extra and I’ve been told that it’s too bad basically, you can also use it as an example of how not to run a business. Oh and they blocked me at the end to top it off
6 januari 2021
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hey Manny,
We’re sorry to hear of your unsatisfactory experience at énergie Fitness. This is truly unacceptable and on behalf of the entire team please accept our sincerest apologies.
I hope this issue has since been resolved and you have had contact from your former gym. If not, please contact us communications@energiecentral.com.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
One of the best gyms I’ve been in
One of the best gyms I’ve been in. All brand new equipment and space. Great staff and such a cheap price!
11 december 2020
Svar från Energie Fitness - Lincoln City
Hi Alex,
I hope you're well.
We really appreciate you taking the time to leave us a review, your positive feedback is what drives us. We're so happy to hear that your enjoying your énergie Fitness experience and we hope to see you back at the gym soon!
Have a great day,
énergie Fitness Central Team
Great gym :)
Really great gym, with nice polite staff, and lots of good quality equipment. Keeping up with COVID regulations well, making sure all members are safe and following guidelines.
30 oktober 2020
Svar från Energie Fitness - Lincoln City
Hi Cora,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
The staff are really welcoming and the…
The staff are really welcoming and the gym is always clean and immaculate
30 oktober 2020
Svar från Energie Fitness - Lincoln City
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Friendly staff- environment feels very…
Friendly staff- environment feels very safe
2 oktober 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hey there,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
Good setup with just enough weights and…
Good setup with just enough weights and machines. Nice to have the private showers however the shower heads suck a bit as they spray water everywhere and you can’t control it. Some members have poor COVID manners and don’t follow guidelines. Friendly members of staff!
2 oktober 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
The gym is nice and modern
The gym is nice and modern, there’s plenty of equipment and the stuff are friendly. As a first-time gym goer they were helpful to show me around and how to use equipment. The classes available are also good
1 oktober 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hey Craig,
I hope you're doing well.
Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.
Thank so much for taking the time to leave a review, we really appreciate it.
Have a great day,
énergie Fitness Central Team
Friendly environment
Small place, nice environment, good classes
29 september 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hi Michaela,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Fantastic clean equipment and extremely…
Fantastic clean equipment and extremely pleasant staff.
25 september 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hey Jon,
We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!
Thanks again,
énergie Fitness Central Team
A 5 star experience
A 5 star experience. Excellent staff, website, facilities, and atmosphere, in which I can achieve my fitness-related goals. Even during this challenging time, the experience has been great.
22 augusti 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback.
Best wishes,
énergie Fitness Central Team
Svar från Energie Fitness - Lincoln City
Hey Meg
Thanks for your great review of our gym and the staff members. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainers work hard to make sure members enjoy every minute of their workout.
Thanks again, and we hope to see you soon!
Best wishes,
énergie Fitness Central Team
Friendly, great equipment and nice atmosphere
Really enjoy training here, the staff are friendly and helpful, and the equipment is great quality.
15 mars 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hi Matthew,
Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the equipment. It’s always humbling to hear that our team have made you feel great.
Our team works really hard to ensure our members have a great workout and it’s wonderful to hear that you enjoyed your experience.
Thanks for the review. We can’t wait to see you again soon at énergie Fitness – it’s where you belong!
Love the gym
Love the gym. Go every day I'm off work. Could fo with a few more bits of equipment but over all great gym. Staff always friendly
15 mars 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hi Daniel,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. If you have any suggestions for improvement please feel free to speak to a member of staff.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
To be honest I don't think the higene …
To be honest I don't think the higene is that clever. Have heard the shower gel is sometime empty. I personally went to toilet the last time I was in and and no soap in the first 2 that I went in, had to go into to 3rd one before finding soap And the time I go in should never be empty as I go in 9-15 in the morning... Think the gym is already starting to look tied. and only been open 5 months.
14 mars 2020
Omdöme utan inbjudan
Svar från Energie Fitness - Lincoln City
Hey Margaret,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
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