This gym is an absolute disgrace when it comes to customer service. The staff were dismissive, unhelpful, and clearly uninterested in treating members with even basic respect. Simple questions were... Se mer
Plats
Byt platsUnit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... Se mer
Good gym with the ability of it being open 24/7, good equipment, friendly staff my only issue is no showers during the unmanned hours which was why I joined to work out and shower at the gym after a N... Se mer
I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... Se mer
Företagsinformation
Skrivet av företaget
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Skrivet av företaget
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Kontaktuppgifter
Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, Storbritannien
3,4
Medel
148 omdömen
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Svar från Energie Fitness - Kettering
Hi Lynsey,
Thank you for taking the time to review us. We're thrilled to hear that you had a great experience at énergie Fitness.
We are continually improving and innovating with the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
énergie Fitness Central Staff
Finally a gym where I don’t get looked…
Finally a gym where I don’t get looked down on for being small great staff I was not going for a month as I was Ill and they rang me just to check I was ok even tho I was still paying them and not going most places wouldn’t say anything
12 augusti 2022
Clean environment and really friendly…
Clean environment and really friendly and helpful staff.
10 augusti 2022
Great gym and fantastic value
I was so nervous about going to a gym after years of doing very little exercise. However there was nothing to worry about. Staff are friendly and approachable. The gym equipment is fab and membership is great value. I’ve never felt so comfortable going to a gym, thank you
6 augusti 2022
Omdöme utan inbjudan
Svar från Energie Fitness - Kettering
Hi Lynsey,
Welcome to the énergie Fitness family – we’re thrilled to have you with us and we can’t wait to continue inspiring you on your fitness journey!
Thank you for sharing your kind words with us. It means the world to the team and we'll be delighted to tell the staff that they're doing a great job!
We look forward to seeing you in our gym again soon!
énergie Fitness Central Team
A small but effective centre offering a…
A small but effective centre offering a range of equipment to suit all tastes and at a sensible pricing structure. A standout feature being the personal trainers on hand to advise, encourage and help with your specific needs.
29 juli 2022
Only the locker room needs improvement
1 juli 2022
Had issues with my keycard which took 2…
Had issues with my keycard which took 2 months to resolve.
19 juni 2022
Not too bad for the price
Not too bad for the price. The mixture of different brand plates is annoying when trying to find the ones you want. Could definitely do with an additional deadlift platform
10 juni 2022
Not judging anyone
Having been absent from fitness routine for many years and with a permanent injury I found the gym to be friendly, not judging weight or size, with staff who were helpful and open. The gym was clean well laid out and had many ways to start exercising by machine or using loose weights
10 juni 2022
Easy
Clean, well laid out, helpful staff and you just do your thing! Easy place to work out.
27 maj 2022
Omdöme utan inbjudan
I had lots of problem caused by the…
I had lots of problem caused by the company that deal with fobs took over two weeks to sort it out because of them telling the gym workers they sort it but never did on their side I almost give up and ask for refund. Now finally things start to work so hopefully from now on I wont have any other issues
9 maj 2022
Svar från Energie Fitness - Kettering
Hey Pasquale,
I hope you're well.
I am sorry to hear of the faulty fobs that have been causing you issues, we completely understand your frustration. We sincerely hope that this issue has since been resolved and will no longer cause any more problems.
Thank you for taking the time to leave us feedback, we really appreciate it.
Best wishes,
énergie Fitness Central Team
Very yes gym.
29 april 2022
The gym is very dark and the equipment…
The gym is very dark and the equipment is in poor condition and very less. Staff members are really not bothered. Even after 3 days of registering for the membership, I couldn't access the gym as the fob didn't work. Waste of money, I have asked for refund, I will give update if I receive it.
27 april 2022
Omdöme utan inbjudan
Svar från Energie Fitness - Kettering
Hey Nipun,
I hope you're well.
We are extremely sorry that you have had a poor customer experience whilst being a member at one of our gyms. We want to create in an environment in our gyms that keeps our members motivated to reach their goals, it seems we have let you down on this occasion and we sincerely apologise. Please speak to a member of staff around any concerns you may have regarding equipment and they will be able to assist you.
Thank you for leaving review, we really appreciate it.
Best wishes,
énergie Fitness Central Team
friendly person and always make people…
friendly person and always make people fell welcome
1 april 2022
Clean and friendly
1 april 2022
Very Poor service
Very Poor service, no customer service, all they care about is how to collect money from your account. Their service is really poor
18 mars 2022
Svar från Energie Fitness - Kettering
Hi Tommy,
I hope you're well.
I am very sorry to hear you have had a negative experience whilst being a member at one of our clubs with regards to the customer service you have received. Your experience falls far from what we aim to provide to every member. We sincerely hope we can make it up to you in the near future and gain your trust as a valued member.
Thank you for taking the time to leave a review, we really appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Staff are very welcoming and very…
Staff are very welcoming and very helpful, there is always a good atmosphere and there is a wide range of machines for every exercise.
18 mars 2022
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