Emprada Omdömen 

93
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I received an incomplete order, specifically a pair of earrings. I contacted customer service, no response from them until 6 days after. After reaching out again, I finally received a response and I w... Se mer

Betygsatt 5 av 5 stjärnor

My engagement celebration felt even more special thanks to this gorgeous outfit. I felt amazing from the moment I put it on.

Betygsatt 5 av 5 stjärnor

I am a huge fan of Emprada.com. Fast shipping, awesome clothes, great customer service.They have an amazing selection of men contemporary labels that I love for low prices. They have an easy return po... Se mer

Betygsatt 1 av 5 stjärnor

Part of the pleasure of shopping online it to be able to buy, try and have the ability to return without expecting to be LOCKED INTO A STORE CREDIT. DO NOT ORDER FROM THIS COMPANY, unless you expect... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Emprada is a fashion brand focused on delivering elevated, statement pieces designed to make women feel confident, feminine, and unforgettable. We specialize in occasion-driven styles—from sculpting dresses and elevated essentials to standout evening looks—designed with attention to fit, structure, and detail. Our goal is simple: create pieces that not only look beautiful, but feel premium the moment you put them on. If you ever need assistance, our support team is always here to help.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 69 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(93)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I received an incomplete order and customer care is dismissive

I received an incomplete order, specifically a pair of earrings. I contacted customer service, no response from them until 6 days after. After reaching out again, I finally received a response and I was told that I’d have to wait for their “internal investigation” to be completed. Another issue that I brought up to the customer care representative “Emily R.” is the fact that I purchased what they tout as a “hassle free return package” which turned out to be a small flat rate box from USPS. I mentioned that this box would not fit the item that I would like to return, which is a straw tote bag that according to their website, has the dimensions of 19.5W X 10.75H X 4D. The dimensions of the box is 5.375x8.625x1.625. Emily was dismissive, responding by telling me that I can just use any other “suitable” box or bag for the return and clearly did not understand how this is no longer considered “hassle free” especially when I was charged for a box that I can’t use. Someone has dropped the ball and this particular employee has tainted my experience with this company. I won’t be considering shopping here in the future.

3 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely customer service and fast…

Lovely customer service and fast shipping. I was happy with the fit of the item, it was true to size as advertised. Big thanks to Cynthia for the amazing customer service she provides.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was trying to find out the status of…

I was trying to find out the status of a sold-out dress, but customer service informed me as soon as it was restocked and I was able to get it. I had a great experience with the Emprada team and my shopping experience was excellent.

22 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

xtremely disappointed with EmPrada

xtremely disappointed with EmPrada. The quality of the clothing feels cheap and nowhere near what you’d expect for the price. To make matters worse, their return policy is unbelievably restrictive — even after purchasing their extra coverage. Customer service was completely unhelpful and seemed more interested in hiding behind policy language than actually helping a paying customer. I would strongly recommend shopping elsewhere if you expect decent quality and fair treatment after the sale.

21 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unless you read fine print

Unless you read fine print, wouldn't know you can't return for your money. It is only store credit. It says they run true to size, they do not. I am sized out now and don't know how to spend that money (size should have been a large... that didn't fit. So now I would be XL or more... also their dresses all vary in sizing measurements).

13 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Their styles feel really unique

Their styles feel really unique, and I always get compliments when I wear their pieces. This was already my fourth order, and I have been happy every time. Also, Samantha from customer service was amazing to deal with.

10 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please don't waste your money

I ordered from this site years ago and the items were "Okay" so I figured it was safe to order again. I ordered 6 items and my total was more than $500. No biggie if I was receiving quality items...... TRASH! Straight trash. The reason they only offer a credit instead of a refund is because their items are GARBAGE, so they want to keep your money and send you more trash from their site. Save your money and go to SHEIN if you want low quality clothing. I sent an email to their customer service. I have low expectations that I will get a response. I will be contacting my bank to dispute the charge and send this company their trash back.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I don’t usually leave reviews but this…

I don’t usually leave reviews but this order really impressed me and Amanda from Customer Care was a breath of fresh air to deal with. I needed these dresses for my bridemaids and they arrived on time with no issues at ALL. Looked exactly like they were displayed on their site. The fabric felt soft but not thin or cheap in any way and the fit was true to size.

2 april 2026
Omdöme utan inbjudan

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