If you have a non-Republic of Ireland registered vehicle, E Flow will let you set up an account but if you pass through their tolls, the journey will not be registered. A month later you will receive... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Called eflow today as I had outstanding penalty’s that I’ve forgot to pay as I had my father in law pass away so I have been out of work etc. Fortunately I dealt with a lad called Eddie, absolute gent... Se mer
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Just spoke with Eddie from Eflow, he helped me sort my 3 penalty notices, stopped it from escalating any further and set up an account to make future toll payments easier. Thanks so much Eddie. You ma... Se mer
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Eflow app/ website is a waste of time money racket doesn't work, wasted a hour of my life trying to make a payment and see if or what I owe, constantly telling me my car is already registered and th... Se mer
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Företagsinformation
Skrivet av företaget
Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.
Kontaktuppgifter
P.O. Box 13294, South City DSU, Cork., FCK7528, Irland
- (0818) 501 050
- info@eflow.ie
- www.eflow.ie
3,3
Medel
501 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Commendable support from Niamh
I was looking for an update on the quick way to offer a new tag as well to know the status of the returned old tag via the free post. Niamh clarified the status and acknowledged that the new tag had been ordered to reach me in 7 days to my new address.
8 januari 2026
Omdöme utan inbjudan
Svar från eFlow
Hi Mahammad,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
contacted eFlow via chat and was…
contacted eFlow via chat and was assisted by Niamh, who was extremely helpful, professional, and patient. She clearly explained the process and ensured I understood the next steps. I really appreciated the excellent support and service provide
12 januari 2026
Omdöme utan inbjudan
Svar från eFlow
Hi Yassine,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Have been scammed before by a fake…
Have been scammed before by a fake Eflow account. Had to change my card details . Rob was very helpful with this. Unfortunately my wallet was stolen in early Dec and the same issue arose with my account. As Eflow suspended my account, I could not get in to update details. I managed to pay outstanding travel ( or so I thought) and updated card but I still received a penalty notice for a journey on Jan 2nd . I had the misfortune , when I called , to speak to Padraig, or should I say listen to him. He had no interest in what I had to say/ask. He reluctantly put me through to another agent, Javed, after I had asked at least twice.
Javed was able to answer my query immediately and give me the solution and he was polite and pleasant
POOR FORM EFlow. Why are all your agents not capable of customer service.
9 januari 2026
Omdöme utan inbjudan
Svar från eFlow
Hi Leonie,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I had an extremely super positive…
I had an extremely super positive experience with Niamh. Her knowledge and customer care is exceptional. She is an asset to your business.
8 januari 2026
Omdöme utan inbjudan
Svar från eFlow
Hi Jean,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was responsive and very helpful👍🏻
18 december 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Srinivas,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I called eFlow this morning to cancel…
I called eFlow this morning to cancel my account because I sold my van. I spoke with Deirdre, to whom I provided all the details she requested company information, contact number, and email. Despite giving full information and explaining clearly that I no longer own the vehicle, I was still told the direct debit could not be cancelled and the account could not be closed.
This was a very frustrating experience, and I felt the situation was not handled properly. eFlow needs to improve its customer service process and ensure staff are able to assist customers who need to close accounts after selling their vehicle. I am requesting written confirmation that my account is cancelled and no further payments will be taken.
15 december 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Rocky,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Great service by the online chat.
I got answer to what I needed to know very quickly by staff member Niamh. Great service. Thank you.
12 december 2025
Omdöme utan inbjudan
Svar från eFlow
Hi There,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Very helpful!!
Niamh was very helpful throughout the chat and made sure I got a clear and helpful answer to any question I had!
8 december 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Eabha,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Great service
I paid a toll for my vehicle in shop I didn't realize that time that they entered wrong registration number and I thought I cleared my payment after few days I got penalties it's made me frustrated and I called to eflow agent is very nice and she solved my problem in minutes and gave me advice for the best way to pay. Thank you so much
13 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Srikar,
Thank you so much for your lovely feedback!
We massively appreciate you taking the time to share your positive experience.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Dealt with a very helpful and very…
Dealt with a very helpful and very efficient girl called Niamh! If only all chat queries to service providers were that easy! She made the whole thing stress free!!! Well done, often the difference between having a good day or a bad day!!! 🙏🏼👌🏼
4 december 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Paul,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with him.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
A Senior technical issue from m50user.
I am an m50 user and was locked out of my account. Despite numerous attempts and lots of frustration over 2 days, i could not reset password. I am
not great at It technology. Finally this evening i made a call for help from eflow and was dealt with by Romil in Cork, who was so patient and who stayed with me on the phone and expertly guided me through each technical steps, I had no knowledge of. He didnt lose patience and was remarkable in sticking with the issue which took up
alot of time. I am now back linked to my eflow account Romil is a credit to eflow. Thanks for a great service.
26 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Betty,
Thank you so much for your lovely feedback!
We’re really happy to hear that Romil was so helpful and polite — we’ll be sure to share your kind words with him.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
eFlow is one of the biggest scams
eFlow is one of the biggest scams on the road, just dieing to send you penalties for unsuspecting people. Very easy to pay fine but impossible to check if you were on the bit of road or not. Anyone working for them should be ashamed of themselves.
16 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Alan,
Thank you for sharing your feedback.
We're really sorry to hear that this was your experience, and we understand how frustrating unexpected penalties can feel.
There are a number of reasons why a penalty may be issued, and the most common one is when a journey is not paid within the required timeframe.
The toll point is located between Junction 6 and Junction 7 on the M50, and drivers can plan their journeys in advance, pay online, at any Payzone outlet, or over the phone on 0818 50 10 50. Registering for an account is the easiest way to avoid penalties, as payments are taken automatically each month.
You can also check your balance online at any time.
This can be done by entering your vehicle registration and the date of travel, or by logging in if you already have an account. If anything seems unclear, our team is always here to help.
If you believe a penalty was issued in error, we will gladly investigate it. We can’t do this through Trustpilot as it’s a public platform, but you can contact us directly through this link and we’ll look into it for you: www.eflow.ie/contact-us.
The people working at eFlow are here to help, guide and support customers every day. We work hard to resolve issues, explain the system and prevent penalties wherever possible.
For more information, you can also visit our website and check our FAQ section, which covers many common questions and helpful tips.
We appreciate you taking the time to share your concerns.
Thanks,
Marta
eFlow Customer Service
Javed was absolutely brilliant
Javed was absolutely brilliant. So helpful and very polite. He deserves a pay rise 🙌❤️
10 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Aisling,
Thank you so much for your lovely feedback!
We’re really happy to hear that Javed was so helpful and polite — we’ll be sure to share your kind words with him.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marta
eFlow Customer Service
Very good cusotmer experience
Niamh was very helpful & sorted out any u=issues quickly.
13 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Michael,
We are happy to hear that Niamh provided you with such a great support experience. We'll be sure to pass your lovely feedback along to her – it will certainly make her day!
We massively appreciate you taking the time to share your positive experience.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Received a penalty that wasnt my car
Received a penalty that wasnt my car
4 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Megan,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Problems with eFlow
I spoke with Niamh from eFlow about a recurring notification from eFlow regarding fees. There response was speedy, courteous and she sorted out my problem in record time. Couldn't have been more helpful.
5 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi John,
We are happy to hear that Niamh provided you with such a great support experience. We'll be sure to pass your lovely feedback along to her – it will certainly make her day!
We massively appreciate you taking the time to share your positive experience.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
a very helpful operative and very polite
5 november 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Stephen,
We massively appreciate you taking the time to share your positive experience.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Hopefully the company blows up
31 oktober 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Alex,
Thank you for getting in touch.
We’re really sorry to hear you feel this way. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Dealt with Niamh and she was extremely…
Dealt with Niamh and she was extremely helpful and sorted my issue within a matter of minutes.
29 oktober 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Frank,
We are happy to hear that Niamh provided you with such a great support experience. We'll be sure to pass your lovely feedback along to her – it will certainly make her day!
We massively appreciate you taking the time to share your positive experience.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
😡😡👎👎 I recently received an email from…
😡😡👎👎 I recently received an email from Eflow with a bill that seemed higher than usual. When I checked my account I realised I was getting charged for a car which I added to my account which I got a loan of from my brother in law. I was only driving it for a couple of weeks and thought that I would be only charged for it when I drove it as there is cameras taking photos of whoever is driving the vehicle. I came to realise that I am responsible for whoever drives the car which I feel is terrible treatment. I was getting charged for driving this car when I was away on holidays which is a joke, these are a bunch of con artists suiting themselves whenever it suits them. I asked them to check the photos of whoever is driving the car and they said basically they don’t care that I was responsible because I added the car to my account. When you add a vehicle to your account there is no notice or message asking you how long you want to add this car to your account. I’m positive that this has happened to thousands of people, imagine the money these scam artists are making of all those people. I’m leaving these scammers and advise everyone to be aware because they are useless shower of !!!!!
16 oktober 2025
Omdöme utan inbjudan
Svar från eFlow
Hi Thomas,
Thank you for taking the time to leave a review. I fully understand where you are coming from. We aim to provide efficient customer service with all queries, I fully understand how disappointing this may have been for you.
If you could please contact us directly though the "Help and Support" section of the website then click "Contact Us" a member of the team will be happy to look into this further for you. As this is a public page we will not be able to discuss personal details here.
Thanks,
Marc
eFlow Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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