eFlow Omdömen 

501
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

If you have a non-Republic of Ireland registered vehicle, E Flow will let you set up an account but if you pass through their tolls, the journey will not be registered. A month later you will receive... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Called eflow today as I had outstanding penalty’s that I’ve forgot to pay as I had my father in law pass away so I have been out of work etc. Fortunately I dealt with a lad called Eddie, absolute gent... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Just spoke with Eddie from Eflow, he helped me sort my 3 penalty notices, stopped it from escalating any further and set up an account to make future toll payments easier. Thanks so much Eddie. You ma... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Eflow app/ website is a waste of time money racket doesn't work, wasted a hour of my life trying to make a payment and see if or what I owe, constantly telling me my car is already registered and th... Se mer

Företaget har svarat

Företagsinformation

  1. Transportmyndighet

Skrivet av företaget

Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

501 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(501)

57 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Niamh was great

Niamh was great. All through and through helped me with my unfortunate experience, and explained everything to me in details. They were amazing by providing instructions and suggestions on how to proceed. Lovely person.

2 april 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Lucas,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Niamh was a pleasure to deal with

Niamh was a pleasure to deal with. Nothing was any hassle and she was ever informative and made the process very easy. Great job!

1 april 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Ciaran,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Niamh was excellent

Niamh was so thorough and helpful. Very professional but not a robot. Great personality for dealing with people

29 mars 2026
Omdöme utan inbjudan
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Svar från eFlow

Hi Audrey,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

quick support

quick support
clear responses

25 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Arnab,

Thank you so much for your lovely feedback!

We’re really happy to hear that you had a good experience with us.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

The girl I dealt with was very helpful

21 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Joan,

Thank you so much for your lovely feedback!

We’re really happy to hear that you had a good experience with one of our team members.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Fast assistance

21 mars 2026
Omdöme utan inbjudan
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Svar från eFlow

Hi Gonzalo,

Thank you so much for your lovely feedback!

We’re really happy to hear that you had a good experience with us.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 1 av 5 stjärnor

Closed my account and tried to pay…

Closed my account and tried to pay balance via my eflow account with debit card within their app, however transaction did not go through as error code came up. Then contacted customer support and paid over phone. Customer service verified that I tried to pay via app and said this probably will go through at later date, which it did and they credited my closed account for that amount. If I missed a payment they would charge me interest. Disgraceful methods of underhanded robbery.

13 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Paul,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

wrong registration number for toll payment

I paid a toll fee and entered the wrong registration number for my car.
I used the web chat and was connected to a staff member, Katie
I explained the issue and it was sorted within a few minutes.
Very helpful

15 mars 2026
Omdöme utan inbjudan
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Svar från eFlow

Hi Elaine,

Thank you so much for your lovely feedback!

We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Spoke to Kevin and Katie regarding a…

Spoke to Kevin and Katie regarding a recent accident and their customer service was excellent. Very reassuring and helped calm me down.

15 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Patrick,

Thank you so much for your lovely feedback!

We’re really happy to hear that Kevin and Katie was so helpful and polite — we’ll be sure to share your kind words with them.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

keep up the good work

i needed to add classic vechicle. web chat was just brilliant. all done in 5 mins

13 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Oliver,

Thank you so much for your lovely feedback!

We’re really happy to hear that the webchat team was so helpful — we’ll be sure to share your kind words with them.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Betygsatt 5 av 5 stjärnor

Excellent

I had a query about my tag and a loan car I have at moment. Spoke to Niamh and she sorted it for me. Excellent customer service.

13 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Una,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Katie was amazing she answered all my…

Katie was amazing she answered all my questions.

11 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Alan,

Thank you so much for your lovely feedback!

We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Niamh was excellent and so so kind!

10 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Lauren,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 1 av 5 stjärnor

I rang this morning at approx 8am and a…

I rang this morning at approx 8am and a male non Irish answered . I could hardly hear him as he was speaking so low.

I asked him his name twice and he hung up on me

This is appalling carry on , this is who eflow is employing they should not be in a job

4 mars 2026
Omdöme utan inbjudan
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Svar från eFlow

Hi Carla,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Katie was very helpful and nice

Katie was very helpful and nice

4 mars 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Davin,

Thank you so much for your lovely feedback!

We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Fast support system

I made a mistake and there chat system is Very fast and sorted it within 2mins

27 februari 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Cj,

Thank you so much for your lovely feedback!

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Very efficient and helpful

23 februari 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Customer,

Thank you so much for your lovely feedback!

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Niamh was super friendly

Niamh was super friendly, extraordinarily efficient, and extremely patient!

20 februari 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Colin,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 5 av 5 stjärnor

Niamh was fantastic on the webchat

Niamh was fantastic on the webchat, no waiting around, sorted out my query, excellent customer experience.
Thanks Niamh and thanks eflow!!!
J.

11 februari 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi John,

Thank you so much for your lovely feedback!

We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.

If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Betygsatt 1 av 5 stjärnor

Absolute hopeless website constantly errors

I topped up my account twice this morning, but on both occasions I received an error message; however, the amount was still deducted from my account. This is happening regularly.

27 januari 2026
Omdöme utan inbjudan
Logotyp för eFlow

Svar från eFlow

Hi Daniel,

Thank you for getting in touch.

We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.

If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.

Thanks,
Marc
eFlow Customer Service

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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