If you have a non-Republic of Ireland registered vehicle, E Flow will let you set up an account but if you pass through their tolls, the journey will not be registered. A month later you will receive... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
If you have a non-Republic of Ireland registered vehicle, E Flow will let you set up an account but if you pass through their tolls, the journey will not be registered. A month later you will receive... Se mer
Företaget har svarat
Called eflow today as I had outstanding penalty’s that I’ve forgot to pay as I had my father in law pass away so I have been out of work etc. Fortunately I dealt with a lad called Eddie, absolute gent... Se mer
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Just spoke with Eddie from Eflow, he helped me sort my 3 penalty notices, stopped it from escalating any further and set up an account to make future toll payments easier. Thanks so much Eddie. You ma... Se mer
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Eflow app/ website is a waste of time money racket doesn't work, wasted a hour of my life trying to make a payment and see if or what I owe, constantly telling me my car is already registered and th... Se mer
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Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.
P.O. Box 13294, South City DSU, Cork., FCK7528, Irland
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Niamh was great. All through and through helped me with my unfortunate experience, and explained everything to me in details. They were amazing by providing instructions and suggestions on how to proceed. Lovely person.

Svar från eFlow
Niamh was a pleasure to deal with. Nothing was any hassle and she was ever informative and made the process very easy. Great job!

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Niamh was so thorough and helpful. Very professional but not a robot. Great personality for dealing with people

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Closed my account and tried to pay balance via my eflow account with debit card within their app, however transaction did not go through as error code came up. Then contacted customer support and paid over phone. Customer service verified that I tried to pay via app and said this probably will go through at later date, which it did and they credited my closed account for that amount. If I missed a payment they would charge me interest. Disgraceful methods of underhanded robbery.

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I paid a toll fee and entered the wrong registration number for my car.
I used the web chat and was connected to a staff member, Katie
I explained the issue and it was sorted within a few minutes.
Very helpful

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Spoke to Kevin and Katie regarding a recent accident and their customer service was excellent. Very reassuring and helped calm me down.

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i needed to add classic vechicle. web chat was just brilliant. all done in 5 mins

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I had a query about my tag and a loan car I have at moment. Spoke to Niamh and she sorted it for me. Excellent customer service.

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Katie was amazing she answered all my questions.

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I rang this morning at approx 8am and a male non Irish answered . I could hardly hear him as he was speaking so low.
I asked him his name twice and he hung up on me
This is appalling carry on , this is who eflow is employing they should not be in a job

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I made a mistake and there chat system is Very fast and sorted it within 2mins

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Niamh was super friendly, extraordinarily efficient, and extremely patient!

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Niamh was fantastic on the webchat, no waiting around, sorted out my query, excellent customer experience.
Thanks Niamh and thanks eflow!!!
J.

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I topped up my account twice this morning, but on both occasions I received an error message; however, the amount was still deducted from my account. This is happening regularly.

Svar från eFlow
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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