Eden Tyres & Servicing  Omdömen 10 372

TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely brilliant!! Dropped my car off on Saturday, told it had failed the MOT due to suspension. Given a price and said they can sort it Monday, was done and dusted very quickly!! Very impressed,... Se mer

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Betygsatt 5 av 5 stjärnor

I needed a new tyre pressure sensor, and the customer service was excellent from start to finish. They booked me in quickly and even allowed me to drop off my car before opening hours, which was reall... Se mer

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Betygsatt 5 av 5 stjärnor

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... Se mer

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Betygsatt 5 av 5 stjärnor

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... Se mer

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Företagsinformation

  1. Däckverkstad
  2. Bilreparation
  3. Bilbesiktning
  4. Bilverkstad och underhåll
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 25 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Leicester, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Skrivet av företaget

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

10 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Had a Service at the Market Harborough…

Had a Service at the Market Harborough Branch
they did Initially Have Problems Putting the Service details on My Mini Display And Said they Could only reset The Service Clock. The Branch Manager Not that Helpful But Cole The Deputy Manager Went out his way Above and beyond the Call of Duty and sorted the Problem I Now Have the Service Record on the Display
Thank you very Much Cole.
Regards Mark

21 april 2026
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Svar från Eden Tyres & Servicing

Hi Mark,

Thank you for your feedback!

We’re pleased to hear that Cole was able to go above and beyond to resolve the issue and ensure your service record was correctly updated - we’ll be sure to pass your kind comments on to him.

We’re sorry to hear that your initial experience wasn’t as helpful as it should have been, and as discussed via email - we appreciate you bringing this to our attention as it helps us improve.

Thank you again for your support, and we hope to see you again in the future.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Change wheels

I booked my car in to have my winter wheels changed to my summer ones.
I received first class service from start to finish and at a very reasonable cost.
I would highly recommend ETS .
The staff are courteous polite and friendly and treated my car with respect

21 april 2026
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Svar från Eden Tyres & Servicing

Hi Mr North,

We’re delighted to hear you received first-class service from start to finish and found the pricing reasonable. It’s great to know the team looked after both you and your car with the care and respect we pride ourselves on.

We really appreciate your recommendation and look forward to welcoming you again. 🚗

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Text reminder for service appointment…

Text reminder for service appointment is excellent. Car serviced and MoTed. All good from check in, to phone call updating and final collection. Paperwork perfect. They are now my company of choice for all servicing matters.

21 april 2026
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Svar från Eden Tyres & Servicing

Hi John,

We’re pleased to hear the text reminders were helpful and that everything ran smoothly from check-in through to collection. It’s great to know you felt well informed and happy with the service and paperwork!

We truly appreciate your trust in us and look forward to looking after your vehicle in the future. 😄

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

I have a Mini with run-flat tyres

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard tyres, and I’m so glad I took their recommendation. The difference is incredible—the ride is much smoother and no longer feels so harsh.

The service was excellent from start to finish: friendly, helpful, and well-priced. I felt really well looked after and wouldn’t hesitate to recommend them

21 april 2026
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Svar från Eden Tyres & Servicing

Hi Wendy,

We’re delighted to hear how much of a difference the switch from run flat tyres has made to your Mini—especially after the trouble with potholes! It’s great to know the team’s advice helped improve your driving experience.

We also really appreciate your kind comments about the service and pricing. Thank you for the recommendation—we look forward to welcoming you again. 🚗

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 4 av 5 stjärnor

Professional operation with poor comms

Slick professional operation let down by the failure of the communication system which failed to inform me that the job was complete and I could collect my car - that is the second time, it happened recently when I had my MOT done. I know they have the correct number for me because they texted me the day before

21 april 2026
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Svar från Eden Tyres & Servicing

Hi Christopher,

Thank you for taking the time to leave your feedback, and please accept our apologies for the inconvenience caused by the communication issues you have experienced on more than one occasion.

We would really appreciate the opportunity to investigate this further and address it with the relevant team. Could I kindly ask that you email us at customerservices@edentyres.co.uk with more details, like including which branch this relates to please?

This will allow us to look into it properly and ensure we take the appropriate steps to improve our communication process moving forward.

Thank you again for bringing this to our attention.

Kind regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

The Grantham branch offer good value…

The Grantham branch offer good value great service very helpful friendly polite and professional

21 april 2026
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Svar från Eden Tyres & Servicing

Hi Martin,

We’re delighted to hear that you found our Grantham branch to offer great value, along with a helpful, friendly, and professional service.😊

Your feedback is greatly appreciated, and we look forward to welcoming you again in the future!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Good old fashioned honest service

Having been quote a price substantially less than authorised Land Rover dealership for front pads to my LR Evoque i booked my vehicle in at the Melton Leicestershire Branch. Having left my vehicle with them i was informed that there was nothing wrong with the pads and the sensor had broken. This was soon replaced and my vehicle returned at a very reasonable cost. The Manager (kyle) and his team were exceptionally polite, honest and helpful and a credit to ETS. I have no reservations about using them again or recommending their good old fashion manners and service to others.

15 april 2026
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Svar från Eden Tyres & Servicing

Hi Chris,

Thank you very much for your fantastic 5‑star review ⭐ We’re delighted to hear about your experience at our Melton branch and that Kyle and the team were able to give you honest, straightforward advice and get you safely back on the road. Providing transparent, reliable service is something we’re really proud of, so your kind words mean a lot to us. Thanks again for the recommendation – we look forward to welcoming you back 🚗✅

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Excellent service every time

Excellent service every time. Local garage so used frequently. Never had any issues

18 april 2026
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Svar från Eden Tyres & Servicing

Hi Bex,

Thank you for the lovely 5‑star review ⭐ We’re really pleased to hear you always receive excellent service and that you’re happy using us as your local garage regularly. Thanks for your continued trust – we really appreciate it! 🚗✅

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Best ever service

Best ever service. Good tyres at a good price, work done at the planned time and no fuss. Highly recommend them - avoid main dealership prices.

16 april 2026
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Svar från Eden Tyres & Servicing

Hi John,

Thank you for the fantastic 5‑star review ⭐ We’re really pleased to hear you received great service, good value tyres, and everything was completed on time with no fuss. Your recommendation means a lot to the team – thanks for choosing Eden Tyres! ✅🚗

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Needed two new tyres for our Community…

Needed two new tyres for our Community Minibus. Eden Tyres were able to fit us in at our convenience, & it was sorted within 45 minutes of arriving at the appointment time. Excellent service.

15 april 2026
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Svar från Eden Tyres & Servicing

Hi Adie,

Thank you for the 5‑star review ⭐
We’re really pleased we could help get the community minibus sorted quickly and at a time that worked for you 🚐✅ The team will be glad to know everything went smoothly. Thanks again for choosing Eden Tyres — we’re happy to help anytime!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

GREAT EXPERIENCE AGAIN

Went to ETS on Alfreton road Derby on Monday booked the car in for a new front tyre. The price of tyre which also included vat and fitting was such a good price compared to other garages. Service was on time efficient and also gave me advise on the other tyres and everyone was polite and jovial. Another great experience at ETS

13 april 2026
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Svar från Eden Tyres & Servicing

Hi Amanda,

Thanks for the great review! 😊 Delighted you had another great experience — glad you were happy with the price, advice, and service from the team 🚗💨 Really appreciate your support!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

I've been to Eden tires quite a few…

I've been to Eden tires quite a few times for tires repairs and MOTs.
The lads are very knowledgeable very good customer service as well. And they always do a good job.
I would definitely recommend ETS at Ashby.

15 april 2026
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Hi Ivan,

Thanks so much for your continued support! 😊 Great to hear you’ve always been happy with the service and the team — really appreciate the recommendation 🚗✨

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Job well done!

Once again, excellent service from ETS. Friendly, professional and helpful staff. Very good value prices too.

15 april 2026
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Hi C Pilkington,

What lovely feedback! We couldn't be happier that you are continuously pleased with the service you receive. Its also great to hear we are good value and our prices are spot-on!

Thank you for your continued support!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Booked in for brake check


Booked in for brake check, advised of work necessary and told if I could wait job could be done immediately. Also asked for wheel tracking to be checked. Tracking found to be ok and no charge.

15 april 2026
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Svar från Eden Tyres & Servicing

Hi Vic,

Glad we could get everything checked and sorted straight away — and happy the tracking was all good too! 🚗🔧 Really appreciate your feedback!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Brilliant battery replacement.

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is waiting outside and invoice ready to pay at reception. Confirmed 4 year guarantee on the Exide battery and job done. Efficient, polite and friendly staff, everything a customer wants. Very happy, thank you.

15 april 2026
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Hi Jacky,

Thank you so much for the brilliant review! 😊 Glad we could get your battery sorted quickly and smoothly. It's also great to hear you were happy with the service and team! 🚗🔋✨ Really appreciate your kind words and support!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Free tyre check

Free tyre check. Two replaced due to wear. Done in the time it took for a coffee and cigarette.

15 april 2026
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Hi Roy,

😊 Love that! We couldn't be more pleased that your 2 tyres were replaced in such a speedy fashion. Really appreciate you choosing us!

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Excellent as always

15 april 2026
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Svar från Eden Tyres & Servicing

Hi Mr R Liddle

Thank you so much for the kind feedback! Really appreciate your continued support — it means a lot to us

Kind regards
Lucy
Customer Service Assistant
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Tyre pressure problem resolved

Last week my tyre pressure indicator suddenly came on which was a bit alarming. I drove to Eden Tyres in Rugby and they sorted the problem immediately and didn't even charge me. They checked all the tyre pressures which were fine. There has been no problem since then. The exceptonally hot day apparantly can affect the tyre pressure. The staff were exceptionally helpful and friendly. Thank you. I am very grateful

8 april 2026
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Svar från Eden Tyres & Servicing

Hi Judith,

Thank you so much for your kind review 😊 We’re really pleased we could quickly put your mind at ease and get the tyre pressure warning sorted for you. You’re absolutely right - changes in temperature can sometimes affect tyre pressures, especially on very hot days.

It’s great to hear the team in Rugby looked after you so well, and we really appreciate your kind words.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Ets alrefton rd derby brilliant team

Ets alrefton rd derby brilliant team

14 april 2026
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Svar från Eden Tyres & Servicing

Hi Jordon,

Thank you for your review! 😊

We’re really pleased to hear you think so highly of the team at Alfreton Road - we’ll be sure to pass your kind comments on to them.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

Betygsatt 5 av 5 stjärnor

Customer focus

Customer focus, courtesy, competence, convenience and competitive pricing characterise ETS. Nowhere else comes close.

13 april 2026
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Hi Trevor,

Thank you for such an incredible review - your comments truly mean a lot to us! 😊

We’re delighted to hear that our customer focus, service and pricing stood out to you. Feedback like this is exactly what we strive for across all of our branches.

We really appreciate your support and look forward to seeing you again in the future.

Kind Regards,
Melissa
Customer Service Manager
Eden Tyres & Servicing

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