Avoid. Firstly another company with a .ie domain name but based in Germany - misleading and dishonest. I placed an order for sunglasses which advised 2 day delivery. Edel-Optics Germany use those clow... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Se mer
Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Se mer
Good experience ordering etc…delivery was quick too but unfortunately when I opened the really damaged box, the sunglasses were missing. I emailed edel optics immediately and raises the issue with Pay... Se mer
Företagsinformation
Skrivet av företaget
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Kontaktuppgifter
Nobistor 16, 22767, Hamburg, Tyskland
- +35 31 4372383
- info@edel-optics.ie
- www.edel-optics.ie
3,6
Medel
164 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast service and great prices
4 juli 2022
Excellent service and price.
4 juli 2022
Great service
1 juli 2022
Couldn’t believe how quick the products…
Couldn’t believe how quick the products came. I live in Ireland and had the glasses the next day from Germany!!! Great service, choice and price
29 juni 2022
Excellent service .
Excellent service .. glasses arrived on time and well packaged. Would buy from again …
21 juni 2022
Excellent service
Excellent service. My frames were delivered in less than 48 hours (although i did get a wierd email initially which I ignored, saying they would be dispatched in 2 weeks)
Delighted
15 juni 2022
Omdöme utan inbjudan
Nothing but good things to say about…
Nothing but good things to say about this website. Got my glasses cheaper and exactly on the expected date.
8 juni 2022
great company to deal with very fast…
great company to deal with very fast delivery will use again
6 juni 2022
Best internet price for genuine branded…
Best internet price for genuine branded product delivered without delay ….yes I would recommend edel better than the high street as you are not dissuaded from your choice of spectacles to suit what they have in store or what’s unnecessarily extra cost
24 maj 2022
Excellent service from eel-optics and…
Excellent service from eel-optics and excellent price compared to other sites. Only downside - - returns aren't free and while my sunglasses are incredibly beautiful - - I had no idea from the pictures that the lens was so light in colour - it's pretty useless as a barrier from the sun. I would return if it was Ireland, but return to Germany isn't worth the cost.
13 maj 2022
Ordered a pair of sunglasses from…
Ordered a pair of sunglasses from edel-optics.ie on 27th April and they arrived well-packaged within a few days, as advised.
Very happy with the service and the product.
10 maj 2022
Top class service,fast and hassle free…
Top class service,fast and hassle free and cheaper than any shop for my purchase! Will definitely use again!!
6 maj 2022
Edel-Optics
This is a fantastic online experience very easy to navigate through the process and delivery times were prompt and well informed
Highly recommended.!
☺️👌
6 maj 2022
I made a purchase on the 8th of April
I made a purchase on the 8th of April, and still no resolve or update on the sunglasses I payed for. My holiday has passed by and yet nothing, no clarity and customer service are now responding in German when I query with them. Very unprofessional, avoid doing business with this so called company
Order number
E-IE22-3431723
2 maj 2022
Omdöme utan inbjudan
Svar från edel-optics.ie
Dear Eoin,
Thank you for your feedback. We're terribly sorry you had this experience with us. Could you please confirm your order number in your review so we can check that for you?
Kind regards,
Your Edel-Optics Team
Update:
Dear Eoin,
Thanks for providing your order number. A member of our team has already been in touch and informed you of the expected delivery time. If you would prefer to cancel, please let us know by email. Apologies for any inconvenience this has caused. Thanks for your patience!
Kind regards,
Your Edel-Optics Team
Happy customer
Was a bit worried when I read reviews of this website AFTER I purchased my Raybans. However I need not have worried. They arrived very promptly and were exactly as described.
22 april 2022
Ordered Ray Bans and received them on…
Ordered Ray Bans and received them on time. The box was a bit battered but the goods were in perfect condition. I would use this company again.
22 april 2022
Purchased the sunglasses that were by…
Purchased the sunglasses that were by far the best price here compare to other retailers. 100% original with certificate. Beautiful case and fast delivery. I will be buying again. Thank you.
22 april 2022
Very happy with my purchase
Very happy with my purchase, RayBans. Delivery by courier came quickly and on the expected date. Initially had issue with payment but rectified once I contacted customer service.
Only removed one star because it was so difficult to find the right customer service. Contacted US first then finally reached UK support.
18 april 2022
Great place to buy sunglasses
Great place to buy sunglasses. Fast delivery great prices. Highly recommended
18 april 2022
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