Same as everyone else! Please please avoid this company they are fraudulent and probably illegal. No communication, no product, no refunds. In fact just a scam to take your money - simple as that.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My 11 yr old daughter spent her pocket money on a new phone case. We were told delivery of 2/3 days but its been 2 weeks now and still nothing. I doubt we'll even get the item. Unfortunately I hadn't... Se mer
I have paid extra for shipping and shipping protection. I’ve following up daily on an update on the wrapping paper delivery for my son’s birthday. No one responds, no contact number and not co... Se mer
I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone mo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.
Kontaktuppgifter
Storbritannien
- www.dyefor.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I still haven’t received any updates…
I still haven’t received any updates about this order and I’ve contacted customer service more than several times.
I bought this item 29th November and there has been no updated since then I need it but Saturday 14th
PERFECT PERFECT PERFECT!!!!!!
Absolutely inlove with the phone case I bought! After problems with Royal Mail they offered to send a new one straight away however it ended up coming and I am absolutely over the moon, if I could give more than 5 starts I would! Highly highly recommend!!
Absolute rubbish
Absolute rubbish
I bought a iphone 16pro case and ipod case. Both of them don’t fit!! The iphone case is customised with a name on it, so it’s non refundable.
The ipod case kept falling off and the iphone case keeps pressing the side buttons, so i can’t use the side buttons at all. Also i can’t switch off the screen because one of the buttons is pressed 24/7.
It costs £19.99 +£9.99 respectively.
I bought a random iphone case for £8 on Amazon with way better quality, at least it fits my phone !!
AVOID
Ordered 9 days ago and contacted to find out where order was. Was told it would be delivered by Friday and it’s Saturday and still nothing. “Henry” hasn’t responded to my last message. Complete waste of time and money.
I emailed them told them to cancel my…
I emailed them told them to cancel my order cos of reviews so glad I gave them a chance my phone cases are beautiful
Fabulous paper perfect for that extra…
Fabulous paper perfect for that extra bit of specialness. The range of paper to personalise is fantastic. After a first hiccup on order, Henry stepped in to ensure all my order was present and correct and reached me within 2 days.
The personalisation touch and product range is great. Recommend.
Non existent of 'actual' customer support.
Ordered a suitcase for daughter's birthday, £130. Site implied 2 day delivery - 2 weeks and still nothing. Website, email, livechat, and links give you the runaround. Avoid this site like the plague!

Svar från Dyefor
Well made personalised item
Item delivered on time. Excellent quality and prompt communication via email. I will be buying from you again. Many thanks
Loved the personalised phone case we…
Loved the personalised phone case we received, and it is great quality. It hadn't arrived on the date we expected so contacted Dyefor and got reassurances that it would he dispatched in the next 24hours, which it was. Was sceptical after reading some reviews but I have to say all ended well and I would order again.
I accidentally put the wrong phone case…
I accidentally put the wrong phone case size and Henry was able to change it it with no questions asked and was so helpful! so glad he was so nice and was able to do it all for me! thank you so much
Fabulous service!
Fabulous service- I needed the banner quite urgently and Henry kindly obliged by ensuring it was posted out swiftly! Excellent packaging. The quality of the banner paper was excellent and the images I uploaded looked so good! Would definitely recommend! 😊
DO NOT ORDER shocking company no…
DO NOT ORDER shocking company no contact whatsoever ever 10 days of waiting for daughters wrapping paper spent over £30 to personalise it all for her and nothing her birthday tomorrow and no paper or dispatch!! Other reviews are total lies and made up! AVOID

Svar från Dyefor
Excellent customer service and beautiful paper
Excellent customer service! I ordered personalised wrapping paper and estimated a few days for production and then 2-3 days with Royal Mail. I got a bit worried when I'd not had a dispatch email and contacted them offering to pay extra for next day by 1pm delivery. They apologised for the delay with dispatch, orders had been high and they were a bit behind. They offered to dispatch that day with next day delivery at no extra charge. The paper was beautiful, very good quality, the recipient was thrilled and I've never had so many nice comments from everyone.
Beautiful wrapping paper
Beautiful wrapping paper , highly recommend. Amazing staff. Arrives quickly.
Just amazing
Just amazing! Will most definitely be a returning customer! After reading the information incorrectly in the website after placing an order, I thought I was going to have to cancel but after getting in contact with customer support, a very friendly gentleman (Henry) was able to rectify the issue for me going above and beyond with no hesitations and was able to process my order, making sure I would receive it on time! Customer service that goes above and beyond! Will most definitely be purchasing from here in the future! Thanks again Henry :)
Customer Service Brillaint!
Henry has made my sale fantastic! He answered all my questions before purchase, which was a difficult question but with the answer he provided, made me purchase, I then couldn't remeber if my order was correct which he then kindly checked and it was just providing my order number! Very happy and fantastic customer support, also told me roughly when I should receive my product!
Excellent customer service
Ordered a phone case (which looks fab) for my daughter’s birthday, and was simply enquiring about a delivery date as was hoping it would come in time. They answered my query almost immediately and very kindly offered to post the product that day with 24 hour delivery! So kind of them and such a great help. Will absolutely be ordering again.
Excellent service
Excellent service. Very helpful. I had an issue with my order and Dyefor sorted it first time no complications. I love the end result of my order. I will be ordered my banners & wrapping paper from Dyefor from now on.
Absolute rubbish
Absolute rubbish. Avoid if you want a quick delivery. When ordered it said 3 to 4 days delivery, and said they’d notify us when dispatched. 9 days later nothing , still waiting, and it’s a present for our granddaughter. Obviously coming fro China

Svar från Dyefor
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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