Duchy Homes Omdömen 

101
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Your sales consultant Jack was excellent, so knowledgeable efficient and a real people person which went such a long way when making such a big decision. He could not have been more caring. Deposit p... Se mer

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Betygsatt 5 av 5 stjärnor

We have recently completed on our sale and moved into our forever home at Hallwood Meadows. Niki has been amazing at looking after us through the whole process from reserving to completing and after c... Se mer

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Betygsatt 5 av 5 stjärnor

Elle's customer engagement from day one to date has been great, she is very patient and also very clear in detail regarding the the step by step content of my contract.

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Betygsatt 1 av 5 stjärnor

Duchy homes are definitely NOT “5-Star” builders. We had a snagging list as long as my arm, which two years later are still waiting to be finished. Notable events were the entire kitchen had to be r... Se mer

Företagsinformation

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With a focus on building wonderful developments and communities in picturesque locations across the North East and Yorkshire, Duchy Homes place an emphasis on designing and crafting beautiful homes that you'd be proud to call your own. Our Timeless collection has been designed with the requirements of modern life in mind; offering spacious open-plan living for hosting gatherings, a variety of bedrooms for families of all sizes, and providing designated spaces to work from home.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 25 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(101)

42 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great service

Great service
Very happy with the staff

6 juni 2026
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Svar från Duchy Homes

Hello Andrew, thank you for your review. We’re delighted to hear you’ve been happy with the service you’ve received at Hall Wood Meadows.

Niki is passionate about helping customers find the right home, so we know she’ll be pleased to hear your feedback.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Holly was amazing

Holly was amazing, very knowledgeable and an absolute pleasure to deal with throughout the reservation process! 5* service.

30 maj 2026
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Svar från Duchy Homes

Hello Shannon, thank you for your lovely review. We’re delighted to hear Hollie made such a positive impression and provided such knowledgeable support throughout your reservation journey.

Hollie has done a brilliant job since taking over at Scholars Gate, and we know she’ll be pleased to hear your kind feedback.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Elle is a shining star

Elle was amazing, friendly and knowledgeable.

Elle explained everything so clearly and went through everything on the screens which is a lovely touch from dutchy rather than just being handed paper.

She is a shining star and an asset to them!

17 maj 2026
Omdöme utan inbjudan
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Svar från Duchy Homes

Hello Sharon, thank you for such a thoughtful review. Elle will be so pleased to hear your kind comments. Creating a welcoming and informative experience is something she genuinely cares about.

We’re also glad the digital presentation stood out to you. Small details like that can make a real difference.

– Team Duchy

Betygsatt 5 av 5 stjärnor

I’ve always received a warm welcome…

I’ve always received a warm welcome from Niki sales executive at Hall Wood Meadows.Her professionalism , enthusiasm and efficiency helped during what can be a stressful time when buying and selling. I’m now enjoying my beautiful new home. Angela

2 maj 2026
Omdöme utan inbjudan
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Svar från Duchy Homes

Hello Angela, thank you for your lovely review. We’re delighted to hear how positive your experience has been at Hall Wood Meadows and that Niki’s professionalism, enthusiasm, and efficiency helped make the process feel less stressful.

It’s also wonderful to hear you’re now enjoying your new home. Let us know if there's anything we can help with!

– Team Duchy

Betygsatt 5 av 5 stjärnor

Wonderful experience

Sales girls Hollie and Michelle are wonderful. Kind and very patient. They want you to have the very best experience from start to finish.Thank you!
The site Managers Ryan, Martin, and Harvey are very approachable, knowledgeable, and again want you to have the very best experience.
The Builders on site are also approachable and are willing to help out wherever possible. The house is lovely, built to a high standard, and any snagging issues however minor are resolved quickly. Truly couldn't ask for more. Highly recommend Duchy Homes.

29 april 2026
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Svar från Duchy Homes

Hello Robert, thank you for your thoughtful review. We’re delighted to hear how positive your experience has been and that the team have made a difference throughout your journey.

It’s great to know Hollie provided such patient and supportive service, and that Ryan and Martin have been approachable and helpful on site.

We’re also pleased to hear you’re happy with the quality of your home and how any issues have been resolved.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Effortless Move Assist Experience & Outstanding Support at Hall Wood Meadows!

We’re currently in the process of purchasing our new home with Duchy Homes at the Hall Wood Meadows development in Yarm, and the experience so far has been outstanding.

From the very beginning, the process has felt incredibly smooth and effortless. We’re buying through the Move Assist scheme, and Duchy have supported us every step of the way, making what could have been a stressful journey feel straightforward and well managed.

A special mention has to go to Niki, the Sales Executive, who has been absolutely fantastic throughout. She’s been approachable, proactive, and consistently kept us informed, which has made a huge difference. Nothing has ever felt like too much trouble, and her support has genuinely made the experience enjoyable.

We’ve chosen the Marlborough house type, and it’s simply gorgeous, we’re so excited to move in and make it our home.

Overall, we couldn’t be happier with how everything has gone so far and would highly recommend Duchy Homes based on our experience.

19 april 2026
Omdöme utan inbjudan
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Svar från Duchy Homes

Hello Ben, thank you for taking the time to share such detailed feedback. We’re delighted to hear how positive your experience has been at Hall Wood Meadows and that the Move Assist scheme has helped make the process feel smooth and well managed.

It’s especially great to hear how well Niki has supported you throughout. Her proactive and approachable manner makes a real difference, and we’re pleased this has made your experience so enjoyable.

The Marlborough is a beautiful home and a great choice.

– Team Duchy

Betygsatt 1 av 5 stjärnor

AVOID!!

Reserved a home with duchy at their elwick park site, we agreed a PX and started the ball rolling. They messed us around for weeks with valuations, reports etc, we spent thousands on solicitors only for them to pull out of our house and miraculously within a week our house was reserved and sold again to another buyer. Ultimately these builders don’t want to do PX so don’t know why they offer it, they clearly went for an easier option and played us along until they had another buyer, disgraceful company, please avoid, don’t waste your time and save your money and go with a bigger builder!

10 april 2026
Omdöme utan inbjudan
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Svar från Duchy Homes

We’re sorry to hear how disappointed you are that you didn’t secure your chosen home at Elwick Park.

As part of our Part Exchange process, we obtain three independent valuations to ensure any offer reflects current market conditions. As outlined in the terms and conditions signed at reservation, a RICS report is then carried out at Duchy Homes’ expense.

In your case, the RICS report identified significant structural concerns. To fully understand the extent of these issues and any potential remedial works required, we requested a structural engineer’s report. This is in line with the due diligence any purchaser would undertake when buying a property.

We appreciate that, due to your timescales, you chose not to proceed further. Following this, your £500 reservation fee was refunded in full.

Elwick Park is a popular development, and while we understand your frustration, the time between your cancellation and a new reservation was 13 days, which is not unusual for this development.

We’re really sorry that you didn’t secure your chosen home at Elwick Park. Should you wish to revisit your move once the structural matters are resolved, we do have alternative homes available and would be delighted to help you and your family find a Duchy home.

- Team Duchy

Betygsatt 5 av 5 stjärnor

Duchy reservation…

We have been considering a Duchy home for a few years.
We finally put our home on the market and received an offer , enabling us to reserve a great plot on phase 2 at The Meadows.
Paula has been great and we have had our reservation meeting this afternoon and finally reserved our plot .
Paula is a lovely person who is very professional at her job .
Thankyou very much Paula .

3 april 2026
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Svar från Duchy Homes

Thank you for taking the time to leave such a lovely review, Nicola. We’re delighted to hear about your experience at The Meadows and that Paula has been so helpful throughout your reservation.

We’ll be sure to pass on your kind feedback.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Absolute first class service.

Absolute first class service Nikki and Ryan were very professional and helpful guiding us through the reservation process. We are looking forward to moving into our new home.

29 mars 2026
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Svar från Duchy Homes

Hello Kevin, thank you for your kind review. We’re really pleased to hear you received such a high level of service and that Niki and Ryan were so helpful throughout your reservation.

We’ll make sure your feedback is shared with the team.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Thank you!

Elle has been amazing. Extremely competent in her knowledge and has made the reservation process of our dream home seamless. She is a true asset and fantastic ambassador of Duchy Homes.

27 mars 2026
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Svar från Duchy Homes

Hello Liz, thank you for your kind words. We’re so pleased to hear how highly you think of Elle. She’s a real asset to the team and takes great pride in what she does.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Great product and fantastic customer…

Great product and fantastic customer service! 😃

27 mars 2026
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Svar från Duchy Homes

Hello Jim, thank you for your review. We’re really pleased to hear you’re happy with the service you’ve received so far.

– Team Duchy

Betygsatt 5 av 5 stjärnor

Just Bought a new home with Duchy

Just Bought a new home with Duchy, dealt with Elle Mortan , Dave and Dean.

Elle from the start was helpfull transparent and knowledgeable, she was polite and on hand to assist with any queries in good time.

House had a few snags and things that needed fixing and making good as is to be expected in any new build.

Dean and Dave worked towards the snagging list efficiently and were both on hand and easy to reach and replied and carried out work in good time. They were both polite and professional and we there on hand to get things finished and ready to moove in on time.

Overall Elle, Dean and Dave have been a great team and deliverd exactly what I was wanting and have left me satisfied and over the moon with my purchase.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elle is a superstar at Duchy Homes

Elle has been amazing at explaining and guiding us through the process of buying a home as we are first time buyers, answering questions quickly and with detail making buying a home a pleasant experience. Elle has answered every question we have thrown at her and has such a positive and friendly attitude that makes me and Amy more confident we made the right choice picking Duchy Homes. - Aidan and Amy

15 februari 2026
Betygsatt 1 av 5 stjärnor

They dont honour their warranty and…

They dont honour their warranty and comr up with execuses yo sneak out of it. It took them ages to do the landscaping and was been charged for it even though it wasnt done. Find better developer to buy from

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service, easy and clear to understand, making the process so far simple to work through in getting our property through each stage, special thanks to Lewis Caton for getting it started off smoothly

14 februari 2026
Betygsatt 5 av 5 stjärnor

Purchase of the Ripley Show House…

The process to purchase was relatively easy and was helped by the professional sales executive ( Christine)on site at Elwick Park Hartlepool..
We chose the Ripley Show Home, and are excited to finally complete in the next few weeks..

1 december 2025
Betygsatt 5 av 5 stjärnor

Paula had a very flexible attitude to…

Paula had a very flexible attitude to helping us pick a property. She arranged access to unsold properties so we could see them empty. This is something other builders would not do.
She also spoke to the head office on a Saturday when we wanted to reserve a plot and she got back to us on the Sunday.

14 december 2025
Omdöme utan inbjudan

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