Great customer service from Monique. We thought we knew what we wanted before we visited but she still went through the process of getting us to try various comfort ratings and the machine confirmed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... Se mer
Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, Storbritannien
- 01935676277
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Choosing a new bed and mattress
Excellent shopping experience! Very considerate caring staff, with extremely good product knowledge, who had time to understand what we were looking for, and helped us immensely, we weren’t rushed into making a purchase whatsoever. The store itself is very bright and airy, spotlessly clean, with an excellent choice of products. Well done dreams and especially Emily!
Knowledgeable professional staff
Knowledgeable staff. Great products well demonstrated. A national company providing excellent service from start to delivery. A 100 night guarantee don't go to small independents because if things go wrong they can't afford to put it right.
Would ho nowhere else ever again. Seamless delivery too and and old bed and mattress gone. Hooray
The shop were very good and also the…
The shop were very good and also the men that brought the bed.
Mattress and value for money!
I have not really had the mattress long enough, but it is pretty good and I believe getting better.
Helpful Staff and super comfortable bed and mattress
The staff were amazingly helpful with helping us select a mattress and frame. Delivery men were great.
The whole procedure went well.
The whole procedure went well, the 2 guys that came and delivered the sofa bed, explained how it went together, and were very good.
Great experience
Really lovely bed and mattress, very comfy. Stephanie was very knowledgable and was very good at showing us the differences between beds and also the mattresses. Will use Dreams again when we need to replace our spare bed.
Excellent service from start to finish
We were greeted on arrival and Emily was very knowledgeable and helpful. We were offered tea or coffee and took an innovative mattress experience which narrowed down our selection. We did not feel rushed or pressured in to buying anything and had plenty of time to make an informed choice. We got a very good discount and delivery was very quick.
Great selection and very helpful staff
Very happy from start to finish
Very happy from start to finish, the whole process was amazing
The staff were very helpful and polite and the bed is lovely. The delivery was excellent and the guys were very helpful and polite too. Will definitely use again and recommend to friends and family.
We were given undivided attention from…Stephanie
We were given undivided attention from the sales assistant, who was very helpful, knowledgable and patient. We used the computerised bed to asses my needs and then tried numerous mattresses which deemed were suitable. I bought a new bed, mattress, and memory pillow and while we were completing the transaction we were offered a cup of tea.
Used website to find info and then…
Used website to find info and then visited Yeovil store to try a few out. Very helpful friendly staff, would have bought in store but ordered online as wanted to use link to Easyfundraising at 3.5% donation to charity.
Friendly delivery men
Delivered on time.
Paid for set up of bed, this was done with no problems and very friendly delivery men.
Excellent service
From first stepping into the store to delivery everything was conducted efficiently and professionally
Very good experience
The sleepmatch machine made me feel confident about my choice. James talked me through all the options, and was just the right amount attentive. When I rang with further queries the rest of the staff were great. Very good experience. Would recommend.
Quality price and delivery assured.
Dis materats is my dream thank you 😊
Great service overall
Great service overall, in store and delivery. It’s great to be able to snipe somewhere that provides all necessary services and reasonably prices. Happy with my new spacious bed and sofa bed.
Salesperson was excellent
Salesperson was excellent, had the time and expertise to help me. Great to be able to try the mattresses and essential for me to help with neck and shoulder pain. Highly recommend a trip to the Yeovil store.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







