We have been thinking about getting a new mattress for a while so popped in to have a look in Dreams and ended up buying one on the day! Monique was so helpful starting off with a sleep analysis thi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from Monique. We thought we knew what we wanted before we visited but she still went through the process of getting us to try various comfort ratings and the machine confirmed... Se mer
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... Se mer
We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, Storbritannien
- 01935676277
4,9
Utmärkt
274 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Salesperson was excellent
Salesperson was excellent, had the time and expertise to help me. Great to be able to try the mattresses and essential for me to help with neck and shoulder pain. Highly recommend a trip to the Yeovil store.
13 november 2023
Omdöme utan inbjudan
Fantastic service .
Fantastic service .. Emily provided an excellent and very professional service and advice
10 november 2023
delivered on time with care
11 november 2023
Staff and products at Yeovil were 'as described' Great!
Staff and products at Yeovil were great. I tried a range of beds and then fine-tuned to get exactly what I wanted. Ordering instore was simple. Delivery was excellent: as arranged, confirmation of time slot by text and email. Bed assembled by very competent team, all rubbish and old bed removed. Bed is so comfortable that I won't need another for years! Thanks!
28 oktober 2023
I am completely satisfied by the…
I am completely satisfied by the attention received by the staff and the delivery team as well. Would highly recommend the Dreams store, for quality of the beds and the knowledgeable staff! Thank you
24 oktober 2023
Great mattress purchase from Dreams Yeovil
Very straightforward transaction as knew what I wanted.
Efficient delivery and very courteous delivery personnel.
Mattress is excellent value for the money.
21 oktober 2023
Faultless!
From the minute we stepped into the store, to the delivery guys leaving - our experience with Dreams gas been faultless. The “sales” lady was fabulous - informative and encouraging without an ounce of pushy! Delivery guys were both professional and entertaining!
We have never bought a new bed like this before and hope not to for a long time; expensive but we are thrilled and already sleeping better!!!!
19 oktober 2023
Very lovely gentlemen
All went very smoothly lovely and skilled delivery men worked quickly with their slippers on !
6 oktober 2023
Very helpful lady in the store who…
Very helpful lady in the store who helped us make what we hope is a good choice
5 oktober 2023
Omdöme utan inbjudan
very comfortable bed
30 september 2023
Fabulous products and services
This is our 3rd visit to Dreams and there's a good reason; exceptional service and products.
We have now furnished our bedrooms and the team went above and beyond to ensure a great experience from beginning to end. WELL DONE!!
28 september 2023
Omdöme utan inbjudan
Customer service as it should be
We didn't know that Dreams has a machine that measures your sleeping position. The staff were friendly professional and efficient. It was really refreshing to receive 'customer service' from a retailer. I would highly recommend paying a visit to the Dreams Yeovil store and asking for Steph.
23 september 2023
Omdöme utan inbjudan
Excellent service from initial visit to delivery!
Made an initial visit to find the right mattress. We were made welcome and offered to use their 'sleep machine' to ascertain the correct type of mattress that we required. The sales assistant showed us the various options to suit our needs. We went away & returned a few days later to place an order. The whole process from initial visit to the delivery went very smoothly. Excellent service.
25 augusti 2023
This is the third survey I’ve received…
This is the third survey I’ve received since placing our order. I completed the other 2 so I’m not doing any more
8 september 2023
Monique and Emily were very helpful and…
Monique and Emily were very helpful and knowledgeable, great customer service, they went out of their way to help and were very patient, I am very happy with my new mattress, well worth a visit.
26 augusti 2023
Omdöme utan inbjudan
Fantastic
Fantastic service in the shop. Quick and convenient delivery slot. Careful delivery team. Great headboard at a good price. Very pleased!
27 augusti 2023
Friendly and helpful staff
Friendly and helpful staff without the hard sell. Good communication with delivery and very helpful delivery service keeping you up to date with delivery schedule.
29 juli 2023
When I went to find a mattress
When I went to find a mattress, the assistant was extremely helpful.
21 juli 2023
Helpful knowledgeable didn’t rush me
21 juli 2023
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.