Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Benjamin was very helpful and made us feel at ease right from the start. He took us through trying the mattresses that were recommended by the “testing machine” in a very friendly and professional man... Se mer
Excellent service, pleased with our purchase, Emily was excellent. We were offered to try the machine that finds the best mattress for you, very happy with our final purchase.
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, Storbritannien
- 01935676277
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Only a week in but so far
Only a week in but so far, but extremely comfortable, great service and back up.
Excellent sales lady when we bought the…
Excellent sales lady when we bought the mattress and very polite delivery men
Very satisfied
Very satisfied. Good nights sleep. Delivered on time
Friendly chaps delivering.
Excellent service
Excellent service. Staff in store very helpful, order delivered on time as promised. Very pleased with purchase.
I thought I needed a new mattress
I thought I needed a new mattress, went to Dreams tried all the different mattress and selected the one I liked, was given a date for delivery. Mattress was delivered at the time and day selected.I’ve slept like a log with no aches or pains since.Cost a little more than I expected but worth every penny, just love it.👍😊
New mattress
Excellent service from entering the shop to having the mattress delivered.
Stress free experience
Monique was a star. Knowledgeable and friendly. Thank you
The installation team was on time
The installation team was on time, courteous and very tidy. Great service, thank you, Linda and Tim
our new bed is good and assembled by…
our new bed is good and assembled by the dream's delivery team so we are pleased with it in the first couple of weeks . The mattress is one with a 3 inch topper and the delivery team say to turn the mattress head to the tail end each week for 3 month's to even out the where. if a heavy mattress customer's that are older may struggle to maneuver it due to the weight.
Excellent service from start to finish…
Excellent service from start to finish - friendly and knowledgeable staff in the store combined with efficient delivery operatives.
Top quality service and product
The staff at the store were very helpful - they advised me on mattress choice and helped rearrange delivery when I needed it. The delivery and assembly was very professional - on time, with detailed communication throughout and leaving the place tidy afterwards. The bed itself is very comfortable and exactly what I wanted.
Delivery
Excellent instore customer service. Delivery was prompt, delivery men were helpful & polite.
the sales person was very knowledgeable…
the sales person was very knowledgeable and helpful.
There was not excessive pressure to buy.
Great customer service at the Dreams.
Great customer service at the Dreams Yeovil Branch where we went on their special test bed to guide us on what type of mattress would suit us best. Afterwards, we were shown what beds were available and tried them out. Finally, decided the one we wanted, salesperson took us through various extras and options for delivery. All with no fuss, no pressure and importantly at a reasonable cost. Highly recommended.
Very good can’t ask for more helpful…
Very good can’t ask for more helpful staff and very knowledgeable of all aspects of the service
Good service and timely delivery
My mattress was ordered online, and I chose to use Dreams' optional recycling service for my old mattress. I was kept informed (email) at all stages of my order and my new mattress was delivered on time. Delivery staff were polite and even removed the wrapping from the new mattress (and took it away) and placed the mattress on the bed frame for me.
Svar kan ha AI-innehållLäs mer
Smell from Hyde and Sleep memory…
We have bought a Hyde and Sleep memory foam mattress. It is comfortable but the smell is overwhelming. We have aired it a separate room for 5 days and it is still pungent. I hope it will be usable in the near future or we will have to exchange. The staff in the shop and delivery were all good- it's just the smell coming from the mattress.

Svar från Dreams - Yeovil
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