Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service, pleased with our purchase, Emily was excellent. We were offered to try the machine that finds the best mattress for you, very happy with our final purchase.
Emily was great from when we first entered the store until we placed an order for a mattress. No hard selling, just good advice...she even told as where to go for a good breakfast! All in all a gre... Se mer
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, Storbritannien
- 01935676277
4,9
Utmärkt
265 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What excellent service.
What excellent service.
The young lady in the Yeovil store was very helpful and patient. Very smooth service.
On day of delivery.
Called to confirm delivery slot.
Driver called 5 minutes before arriving.
We had the old matress bagged up and ready.
They were in and out within 10 minutes.
The delivery team were very friendly and courteous.
They even removed shoes even though we said it wasn't necessary.
If I could give more than five stars I would.
13 maj 2025
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very good bed very knowledgeable staff
Well bought bed easy enough the staff knew what kind of bed I needed very good and very efficient the bed arrived quickly and we love it
12 maj 2025
Svar från Dreams - Yeovil
Good afternoon Maria,
Thank you for taking the time to leave us your review and for speaking with me today.
I am glad we could discuss this matter in more detail. I have sent you an email confirming what we discussed. Should you require any further assistance, please do not hesitate to contact me.
Many thanks,
Kishan
Everything was good
Everything was good, the friendly sales girl, The efficiency of the lovely Italian delivery men and the comfortable mattress.
26 april 2025
Excellent from first entering the store…
Excellent from first entering the store to delivery.
26 april 2025
On time and exactly as expected …
Arrived on time with very helpful delivery men . It all went very smoothly
21 april 2025
Dreamy comfy sleeps 🌛
This was my 2nd bed to be delivered within a week. After a small mishap which was very quickly and professionally dealt with everything was perfect and up to the usual Dreams standards I have previously received. 2 very comfy and spacious storage beds and very good nights sleeps all round!
12 april 2025
Svar från Dreams - Yeovil
Good Afternoon, Allyson,
Thank you for taking the time to leave us your review and for speaking with me today.
I am very sorry for the service received on delivery. As discussed I have sent you an email and I look forward to speaking with you soon.
Many thanks,
Faye
Dreams are what beds are for
Have always bought our bed from Dreams ever since we have owned our own house. Reliable, straight forward and great choice, prices that are hard to beat. Only one place to shop for top quality furniture. Yes there are cheaper options around, but you can’t put cheapness on quality sleeping.
13 april 2025
Omdöme utan inbjudan
Plan ahead if you want a dreams bed!…
From the start in store it was very good service . The two guys turned up on time called and communicated everything went well and the bed is very nice . The only down side is that you have to wait weeks from choosing in store to delivery because they are popular and just busy so plan ahead if you want a dreams bed
11 april 2025
Excellent service
Excellent service from the shop staff when choosing our bed to customer services when I requested a 30 minute call prior to delivery. The delivery team where brilliant and arrived when they said they would. I also received a call first thing in the morning to confirm delivery and a call as requested 30 mins prior to delivery. Cannot recommend highly enough.
4 april 2025
Techno Bed
From the staff in the shop to the techno-bed assessment, through to the delivery and aftercare, a great experience.
12 april 2025
Very well at the showroom,the young…
Very well at the showroom,the young lady was very knowledgeable, and the drivers delivering, again were very good, on with the new and out with the old, great.
12 april 2025
Superb customer service from Emily and…
Superb customer service from Emily and the team. Swiftly delivered and a great sleep since.
14 mars 2025
Bed arrived earlier than expected
Bed arrived earlier than expected. Very quick transition. Old bed taken away and replaces with new one. Very efficient.
21 mars 2025
The mattress is really great
The mattress is really great. Had very good advice from the Dream Team, glad we followed it!
15 mars 2025
Only a week in but so far
Only a week in but so far, but extremely comfortable, great service and back up.
14 mars 2025
Excellent sales lady when we bought the…
Excellent sales lady when we bought the mattress and very polite delivery men
13 mars 2025
Very satisfied
Very satisfied. Good nights sleep. Delivered on time
Friendly chaps delivering.
9 mars 2025
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