Emily at the Yeovil store was knowledgeable about their stock and very helpful during my selection process which made the whole experience very easy. We had some IT issues with my order but was kept u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service, pleased with our purchase, Emily was excellent. We were offered to try the machine that finds the best mattress for you, very happy with our final purchase.
Emily was great from when we first entered the store until we placed an order for a mattress. No hard selling, just good advice...she even told as where to go for a good breakfast! All in all a gre... Se mer
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, Storbritannien
- 01935676277
4,9
Utmärkt
265 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Extremely pleasant experience from…
Extremely pleasant experience from ordering in store to delivery. Very pleased with our purchase.
19 september 2025
Polite efficient staff in the shop
Polite efficient staff in the shop. Very helpful and respectful of our needs.
6 september 2025
Amazing sales person
Amazing sales person, very knowledgeable, friendly but not pushy
5 september 2025
Fantastic service and knowledgeable…
Fantastic service and knowledgeable advice given, above all the understanding of the needs of a disabled customer! Thank you Monique in the Yeovil branch of Dreams.
1 september 2025
Omdöme utan inbjudan
reliably products and good service
shop excellent service and delivery was on time men very helpful no problems
30 augusti 2025
The whole experience of purchasing a…
The whole experience of purchasing a new bed with Dreams was made easy by the assistant that helped us, the young lady was very helpful and did not pressurise us in anyway.
30 augusti 2025
Mattress delivery …
It was delivered on time and the guys were very polite and helpful
13 augusti 2025
Customer service was great and the care…
Customer service was great and the care to make the right choice of bed and mattress easy I am sleeping very well . It is fantastic to be so comfortable. Would definitely recommend dreams.
13 augusti 2025
Excellent Service throughout…
Excellent advise from Sales Advisor in store, delivery and assembly of ottoman bed both efficient and on time.
Great experience, I would highly recommend dreams
26 juli 2025
The helpfulness and thoroughness of the…
The helpfulness and thoroughness of the lady who dealt with us.
19 juni 2025
Omdöme utan inbjudan
Choosing the mattress was really fun
Choosing the mattress was really fun. Monique was brilliant. She showed us the options. I even bought the pillows as well as the mattress protector. The Tempur mattress is incredible. Game changer
4 juli 2025
Everything was perfect from purchase to…
Everything was perfect from purchase to delivery and installation. I would recommend Dreams products are excellent and staff very knowledgeable and helpful.
11 juli 2025
Our new mattress is wonderful
Our new mattress is wonderful. Our previous mattress has gradually developed a ridge in the middle with the topper element. We would never have one of those again. The staff at Dreams in Yeovil were very helpful, not pushy, and advised us to pick just what we wanted and needed. Thank you.
13 juli 2025
Great customer service and delivery!
It is always difficult and sometime embarrassing to go into a store and lie on a bed to see if it works for you. When we arrived at the store the staff made us feel at ease and made the process of trying out the different mattresses as easy and comfortable (for us) as possible.
The staff also explained a lot about the difference between the mattresses we tried and this helped us make our final decision easier.
The delivery process was quick and efficient, the old mattress was removed and the new one installed in less than 10 minutes, absolutely amazing!
4 juli 2025
We are very pleased with the bed
We are very pleased with the bed, although no one has actually slept in it yet, as it’s in the spare room
28 juni 2025
Attention to details of the order
2 juni 2025
Omdöme utan inbjudan
excellent service
excellent service , very happy with the staff at the YEOVIL store, and the delivery team.
7 juni 2025
100% satisfied
This is the most comfy mattress we have owned. I had a bad back and shoulder, within 2 nights sleeping on this matress, I am pain free for the first time in years
25 maj 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.