Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Robert in the Dreams Swindon Branch was excellent, he explained everything to us and showed us various different options to make sure we were happy with our purchase. Both the delivery men were also... Se mer
I was very happy with my experience here. Josh helped us pick out the perfect mattress for us and I could not fault him. He was kind and charismatic. We never felt pushed or forced into any direction.... Se mer
Dreams what a delight to visit your Swindon store. The staff were cheerful, attentive and informative. Very focused on giving good customer service to everyone. The rapport between customers and staff... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Bridgemead Retail Park, SN5 7YF, Swindon, Storbritannien
- 01793377182
4,8
Utmärkt
388 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The first night on our mattress was the…
The first night on our mattress was the most comfortable mattress we have ever slept on. Thank you very much. I would recommend dreams to anybody.
6 december 2024
The young man in the shop (Ash) was…
The young man in the shop (Ash) was really helpful, polite, respectful and cheery, as was the young lady who helped us buy another mattress and bed. The shop is airy and very clean..no loud music..which is always a bonus. We have actually left shops because of the loud noise that is supposed to be melodious! The delivery men were right on time and very helpful. Gold stars all round Dreams Swindon *******Thank you.
22 november 2024
Great customer service
Great customer service friendly and knowledgeable of the products in the store
20 november 2024
Omdöme utan inbjudan
Goods arrived on time as agreed.
Goods arrived on time - Dreams Staff were courteous and professional (wearing shoe covers) at all times.
Took all the rubbish with them taking the time to ensure we were happy before leaving.
⭐️⭐️⭐️⭐️⭐️
17 november 2024
Very efficient staff in store and…
Very efficient staff in store and delivery men. Excellent service.
8 november 2024
Beautiful bed
I love Dreams and this Northwood bed is stunning. I’ve bought a double and a single bed frames for my children’s room and it looks absolutely beautiful. Received so many compliments on them. My eldest daughter will be placing an order for herself as she’s in love with it too. I would definitely recommend this beautiful bed!
8 november 2024
Staff were good
Staff were good, didn’t push to buy something I couldn’t afford. Delivery was very good and plenty of communication about the delivery
27 oktober 2024
Very helpful staff member in store.
Very helpful staff member in store.
I wasn’t impressed by having to wait 5 weeks for my new bed, but when it was delivered they did a very good job assembling it and taking the old one away.
I have struggled to get used to the Tempura mattress and wondered if I had made a terrible mistake, but after 2 weeks I think I’m finally getting there.
1 november 2024
Great experience
The staff was very helpful and they supported me to make an informed decision. He assisted us in choosing and gave me time to think and try all various beds till i got what i wanted
18 oktober 2024
Great product temper ottaman frame very…
Great product temper ottaman frame very happy. Great staff in store. Delivery people were excellent.
11 oktober 2024
very good customer service
I came to buy a bed for myself and had Josh help me with picking and he’ was amazing! Very attentive and gives u all the information you need. His service was on point. I loved it so much I brought the rest of my family to buy a bed there too, and all my family found his service amazing.
6 oktober 2024
Omdöme utan inbjudan
Knowledgeable staff and friendly
Knowledgeable staff and friendly. Love that you can find out what kind of sleeper you are and the mattress recommended for you.
Love my new mattress
5 oktober 2024
Excellent service from the guidance and…
Excellent service from the guidance and help in store to the delivery men who were polite friendly and very helpful
5 oktober 2024
the time given to explain everything…
the time given to explain everything about the matress that we finally bought was very good
the salesman was clean tidy efficient and polite
the showroom was also clean and tidy
would recommend
27 september 2024
Good service under no pressure
Young man in Dreams Swindon was very helpful, knowledge and had only been there for two weeks.!
No pressure just good advice and service. Have recommended to friends and family.
21 september 2024
The assistant we dealt with was most…
The assistant we dealt with was most knowledgeable and very helpful, surggested we tried the bed that could advise what matterice would be most suitable , she showed us a number that would be best . No hard sell we picked the one we wanted first class service
15 september 2024
Excellent service in the shop and by…
Excellent service in the shop and by the fitting team. Sleeping soundly from the first night!
8 september 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.