Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Robert in the Dreams Swindon Branch was excellent, he explained everything to us and showed us various different options to make sure we were happy with our purchase. Both the delivery men were also... Se mer
I was very happy with my experience here. Josh helped us pick out the perfect mattress for us and I could not fault him. He was kind and charismatic. We never felt pushed or forced into any direction.... Se mer
Dreams what a delight to visit your Swindon store. The staff were cheerful, attentive and informative. Very focused on giving good customer service to everyone. The rapport between customers and staff... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Bridgemead Retail Park, SN5 7YF, Swindon, Storbritannien
- 01793377182
4,8
Utmärkt
388 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was a dream to purchase a bed with them.
Excellent experience from start to finish highly recommended.
29 augusti 2024
Excellent experience throughout
Excellent service in store lead to us choosing Dreams to supply our new mattress. The process through to delivery went smoothly & the delivery itself was quick & very efficient
19 augusti 2024
Very helpful assistant
10 augusti 2024
Excellent service
Excellent service, attentive and friendly at all times. We were comfortable, calmly looking at each mattress, trying to help with what we were looking for. It was my first purchase at this store and we would return many more times and also recommend it to friends and family.
A high quality store in all aspects.
3 augusti 2024
No complaints at all
No complaints at all. The salesman at the shop was very helpful without being pushy. The delivery was on time and very efficient, and the bed is all I hoped it would be, what more can I say.
11 augusti 2024
Efficient
Efficient, kept us updated at all times, delivery satisfactory and very happy with the product
26 juli 2024
Dreams salesman in the shop very…
Dreams salesman in the shop very infomative and helpfull delivered swiftly and the bed is very comfortable , I would return to dreams for my next bed
27 juli 2024
From the first time we got to the shop
From the first time we got to the shop, customer service was top notch, selection of mattress and delivery all smooth. It's been 2weeks now, best decision ever, our(my husband and I) backs are getting used to it. Best decision ever.
26 juli 2024
The whole process was great
The whole process was great. The guys in store were super helpful, knowledgable and friendly.
Delivery was on expected date and old mattress taken away.
All in all a very positive experience
26 juli 2024
I would recommend dreams for a new bed.
We are very pleased with our purchase. Our experience in the showroom was first class
19 juli 2024
Wonderful mattress…
From the moment I walked in to the store, customer service in it's widest sense kicked in. The guy who served me was just so helpful without being pushy. The delivery guys were brilliant too. Really good experience all round and the mattress is perfect.
12 juli 2024
We had a great experience when we…
We had a great experience when we visited Dreams, our salesman, Wayne, was friendly & experienced. We went on to buy a new mattress & pillows & are very happy with our purchase.
9 juni 2024
I tried a few beds
I tried a few beds. I chose one. I got 0% interest for a time period I chose. The mattress arrived. It was as I thought. All good. X
21 juni 2024
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