We were shown numerous options taking into account our requirements. Selected and ordered our product. We were contacted a few days before delivery,delivery crew were very thorough, taking care whilst... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited the Slough store and was advised to speak with Carrick regarding a mattress purchase. At the time, I was told that two additional items would be included with the mattress at no extra cost... Se mer
Företaget har svarat
From showroom visit to delivery the service was excellent. I love my new mattress and now sleeping through the night. Thanks for making a tough decision /process easier. Delivery team moved a heav... Se mer
Customer service was outstanding on both visits. We really felt valued and the knowledge of the staff was brilliant. They really catered to our needs. Ash and Jack at the Slough store in particular we... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
383 Bath Road, SL1 5QA, Slough, Storbritannien
- 01753928716
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent all round service
Excellent all round service. Product exactly as sold and expected. Appointments made and kept. No disappointments at all, delighted with everything. Thanks
I bought a perfect mattresses!
I bought a perfect mattress for myself I really enjoying It's just fabulous I'm waking up with zero pain! Really for my new day love it!
Also the young lady who I purchased from was so lovely given me some gifts!
Thank you!
Easy purchase and delivery
I visited my local Dreams store and the assistant quickly found me the ideal matress.
On my requested date, two friendly delivery men had my old matress out of the house ready for recycling and the new one installed inside of ten minutes.
Came in looking for a memory foam…
Came in looking for a memory foam mattress with my partner, Carrick helped us try the sleepmatch machine and showed us all the options avaliable and explained them in detail, in the end we purchased a Tempur mattress and received excellent service
Great service from Carrick
Carrick was amazing, very friendly and had all the information I was looking for. Would recommend Dreams in Slough to anyone looking for a new mattress
A real credit to "Dreams"
I visited the Slough branch of Dreams over the weekend as I was in need of a new mattress.
I had called before I arrived and spoke to an extremely helpful lady called Gizem who convinced me to come in.
She listened to my needs and gave me a few suggestions.
Long story short she was half woman half amazing, and I managed to find a perfect mattress, duck feather duvet and memory form pillows which were delivered to me in a couple of days.
This quiet possibly is one of the best customer experiences I have had in a very long time.
The joke was she was only covering in this branch from the Potters Bar branch.
I heard that Potters bar do not have a Manager, so I have a suggestion to make this amazing being a Manager as she is truly a gem and a credit to Dreams.
Thank you Gizem, I had one of the best experiences and more so the best nights sleep I have had in a number of years. You are a credit to Dreams.
Exceptional service from staff
Staff member dominck at the slough branch was amazing and is a credit to dreams would highly
Recommend
Went to store to purchase a pillow…
Went to store to purchase a pillow today 18 October. Was greeted by Cameron. He questioned and advised me on the different types of pillows. He was very knowledgeable and able to answer all my questions. He was very polite and friendly
Great service
Service was impressive
The young lady is a credit to your company
She gave us time to decide & talked us through everything to ensure we made the right choice
The delivery was seamless & the guys were great
Absolutely fantastic experience
Leah was absolutely fantastic. I cannot thank her enough for her patience, hospitality, professionalism, and for providing me with everything I needed—she even recommended insurance to ensure I had all the necessary coverage. Her knowledge of both mattresses and bed frames was exceptional, and I was very pleased with the decisions I made.
I had an outstanding experience at…
I had an outstanding experience at Dreams, and I couldn't be more pleased with my purchase. Ash from the slough branch was instrumental in making my mattress selection enjoyable and successful. From the moment I walked in, Ash greeted me with a warm smile and a genuine eagerness to help.
What impressed me most was Ash's depth of knowledge about the various mattress types and their features. They took the time to listen to my specific preferences—like firmness and materials—before guiding me through the options that would best suit my needs. Ash's personalised approach made me feel valued as a customer.
Svar kan ha AI-innehållLäs mer
Comfort great service
Great service ,choice of meny mattresses very helpful advice
Delivery on time 20th 09.
Very professional.

Svar från Dreams - Slough
Great and helpful staff all round
The sales rep in slough store was great and very helpful. The guys that delievered were also very friendly and helpful. They took my matress upstairs for no extra charge which was a great help as I was by myself with a little baby.
End to end process was perfect
End to end process was perfect. From sales to delivery & assembly it was smooth. Would definitely recommend
Friendly and helpful staff
I placed an order for a new mattress with Anisha and from the minute i step foot in the door, she was so helpful and attentive. She helped me choose the best mattress for me.
Within 3 days the mattress was delivered. I can finally now look forward to a good nights sleep. Thank you to the Delivery driver Luke for being so accommodating and patient. They both deserve pay rises for being so great!
Couldn’t thank you enough!
Daniela.
Great advice, great support and service
From the sales team to the home delivery this was a great purchase. The bed is great, mattress comfortable and the pre sales advice and support outstanding, as was the home delivery and assembly.
Dominik at the Slough branch was an…
Dominik at the Slough branch was an absolute diamond who went above and beyond to get us what we wanted, delivered the same day even though I was out of the area and gave me so many free items I ended up with a brand new set of bedding pillows ect. Well done my man
Ended ok
Bought a new bed 3 years ago and all was OK until 3 months ago when the mattress decided to basically crunch into nothing especially on the sides meaning I had to sleep in the middle. I thought it had a ten year warranty but was told this week I had to buy the warranty which I didn't know.
Today I recieved a call from Dreams and everything is OK now. They apologised and are now supplying a new mattress to the same price and taking the wrecked one away. I must say I was so disappointed at first but 10/10 for Dreams with the after service and wouldn't hesitate going back to them now as have peace of mind if something goes wrong then they are there to help. We'll done guys!!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







