After a great experience in the shop, we were really impressed by the delivery team, who worked very hard during the heatwave. The guys deserve a medal!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were shown numerous options taking into account our requirements. Selected and ordered our product. We were contacted a few days before delivery,delivery crew were very thorough, taking care whilst... Se mer
From showroom visit to delivery the service was excellent. I love my new mattress and now sleeping through the night. Thanks for making a tough decision /process easier. Delivery team moved a heav... Se mer
I visited the Slough store and was advised to speak with Carrick regarding a mattress purchase. At the time, I was told that two additional items would be included with the mattress at no extra cost... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
383 Bath Road, SL1 5QA, Slough, Storbritannien
- 01753928716
4,9
Utmärkt
316 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Top service
After a great experience in the shop, we were really impressed by the delivery team, who worked very hard during the heatwave.
The guys deserve a medal!
13 juni 2026
Excellent sales team
Excellent sales person, excellent bed checker system, good delivery, all in all a positive experience.
6 juni 2026
customer service was incredible
The customer service, from buying the bed frame and mattress from the store to the delivery was incredible. The store reps made sure we were being looked after since we walked into the store and the delivery team were very efficient and on time for the work.
31 maj 2026
So quick and easy the bed is amazing…
So quick and easy the bed is amazing and Carrick the shop assistant was great
24 maj 2026
We had a fantastic experience
We had a fantastic experience here! Despite the store being quite busy, we were welcomed within 30 seconds. Jack looked after us all the way through and never made us feel pressured. He actually encouraged us to look at different options to ensure we got the perfect item, and clearly explained the 100-night guarantee and T&Cs.
Jack was an absolute top assistant and we couldn't be happier with the seamless, stress-free service he provided. Highly recommended!
16 maj 2026
Omdöme utan inbjudan
The Customer assistant 'Ash' made all the difference
The Customer assistant 'Ash' made us feel very welcome and took the time to show us the different types of Storage beds available and what their pros and cons were. He was never rushing and allowed us to pepper him with questions regarding materials used, warrantys, delivery details and offers available. Definantly worth coming to, and they deliver to any room of the home without an extra charge, unlike Bensons for beds, who only drop to the the front hall and have inferior slatted beds...
9 maj 2026
Amazing service from the moment I…
Amazing service from the moment I walked through the door. I was offered a drink. I was offered to try out new beds and a machine that would tell us what bed would be great for us it was amazing. The team were beyond professional and friendly and welcoming the store was beautiful and clean. The delivery service was absolutely amazing and the product itself has been great so far. I would really recommend if you want excellent advice go to Dreams they’re not just about the sale.
17 april 2026
Friendly staffs very polite and calm
Friendly staffs very polite and calm. Gave us many options and explained everything in detail. Made our day will definitely come back
15 april 2026
Omdöme utan inbjudan
The service in store was excellent they…
The service in store was excellent they were very helpful and the product is excellent and a great price
24 april 2026
Thank you Daljit DREAMS IN SLOUGH
Excellent service and experience whilst choosing my new bed. Everybody in the store was welcoming and helpful on my visits.
Daljit took me through every option and more, very patient and knowledgeable.
Daljit thank you so much for making the experience fun and enjoyable, for all your helpful advice and making sure I made the right decision especially with my new mattress.. 10/10
would recommend to choose this professional friendly service when choosing a new bed or mattress.....
14 april 2026
Omdöme utan inbjudan
Excellent from showroom visit to delivery
From showroom visit to delivery the service was excellent. I love my new mattress and now sleeping through the night. Thanks for making a tough decision /process easier. Delivery team moved a heavy mattress with ease and took my old one away which is a great help. Product amazing I did replace like for like but a newer version.
11 april 2026
Perfect service from the moment that I…
Perfect service from the moment that I visited the Slough showroom to the following week when my mattress was delivered.
I wish all companies were as great to deal with as Dreams has been 10 out of 10
3 april 2026
Dreams are the true pioneers when it…
Dreams are the true pioneers when it comes to ensuring a great nights sleep! We went to buy a new mattress as our previous had served its time. We went to Dreams in Slough where we met Jack, who assisted us with great patience, professionalism and indepth knowledge of all products instore. We recieved delivery of the mattress yesterday and after just 1 nights sleep, can feel the improved quality of sleep ending the sleepless nights of trying to find that comfy spot. So thankyou Jack you are a legend and a great ambassador for Dreams!
25 mars 2026
Omdöme utan inbjudan
From the time in the shop to receiving…
From the time in the shop to receiving the mattress was great salesman let us use the mattress refiner which diagnosis your type of mattress then showed us to the ones advised wasn’t pushy let us try them all …mattress is good very comfy
22 mars 2026
Very comfortable
Delivery was excellent as a narrow staircase. Very happy with a comfortable bed.
8 mars 2026
Great Dreams bed
Excellent service, the assembly went very well
Very pleasant delivery guys, nothing was a problem for them
Very comfy bed
Removed my old bed and mattress with ease.
Would definitely go to Dreams in the future
8 mars 2026
A great experience in dreams Slough…
A great experience in dreams Slough store today, welcoming staff SHIBLY and JACK. We bought a single mattress to take home the same day and even had free mattress protector and pillows thrown in. A successful day and went home with the best mattress and a an amazing deal. Thank you dreams.
7 mars 2026
Omdöme utan inbjudan
Excellent sales and help in selection of mettress
Excellent sales and help in selection of mattress
22 februari 2026
Detta är Trustpilot
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