First time using this company. Ordered bed online, website very easy to use. Order status & delivery email communications were timely & accurate. Allocated early delivery slot (7am-9am) on de... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From walking into Dreams (Oldbury branch) we were greeted by Nicky who was very helpful also helped by Andy ordered mattress of our choice delivered by two weeks later by two lovely lads.whole experie... Se mer
Just want to say a BIG THANK YOU, to Andy & Usher. Their attention to detail & a world of knowledge made what was a stressful time to choose the right bed with my disabilities, they turned it around... Se mer
Fantastic customer service, Andy and Nicky both made us feel very comfortable, they used their knowledge to suggest a wide variety of products that they believed would suit us. They were very transpar... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 1D Granada Trading Estate, B69 4LH, Oldbury, Storbritannien
- 01218158529
4,8
Utmärkt
320 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dreams Oldbury is the place to buy a bed !
Overall experience was great, the staff were knowledgeable, the price was great and the bed is really comfortable. Many thanks for the experience.
20 juni 2026
Very friendly and helpful
Very friendly and helpful, I collected goods as arranged with no problem.
13 juni 2026
Excellent service and we are really…
Excellent service and we are really happy with the bed. It's exactly what we needed and was extremely simple to put together. Thank you Dreams
7 juni 2026
Just want to say a BIG THANK YOU
Just want to say a BIG THANK YOU, to Andy & Usher.
Their attention to detail & a world of knowledge made what was a stressful time to choose the right bed with my disabilities, they turned it around and we even had a laugh picking the right one
After a year or so had passed I had a slight issue with remote,went back in to store and got the best aftercare you could imagine, so a big shout out to you guys, wouldn't go any where eles, they really do go the extra mile for their customer. Well done both.x
30 maj 2026
Omdöme utan inbjudan
We were kept up to date with delivery…
We were kept up to date with delivery times and the service by 3 members of your staff who assembled the bed was excellent.
30 maj 2026
I’m very happy with my new bed from…
I’m very happy with my new bed from Dreams. The customer service was very professional and helpful from start to finish. The bed is excellent quality, very comfortable, and I’ve been sleeping so much better since buying it. Highly recommended!
22 maj 2026
Great service and fantastic bed
Great service and fantastic bed , really pleased with it , delivery as promised and the lads were very polite and helpful, as were the sales team .
22 maj 2026
The perfect mattress at a great price!
I was shown a selection of mattresses in my price range, but on exploring the store on my own, it was evident that I needed to increase my budget to get something suitable that would help alleviate back issues and provide me with the support I needed. Having tried a number of mattresses out, I narrowed it down and found a mattress that was both comfortable and heavily discounted, meaning I get a better quality mattress for the money. I came away feeling like I’d made the perfect choice, which was confirmed on delivery!
23 april 2026
Very friendly staff Assembled bed…
Very friendly staff Assembled bed correctly very professional service wearing uniform put covers on their feet as they entered the property. Very pleased excellent service will use them again.
3 maj 2026
Good overall experience
Helpful in store. Delivery team on time and helpful. Products great - ottoman base, mattress and pillows.
3 maj 2026
We had the pleasure of Nicky meeting us…
We had the pleasure of Nicky meeting us at the door she offered us the sleep system and then was very knowledgeable about all the beds and bases
25 april 2026
Very Happy 😊
Very pleased with my new bed. Delivery exactly on time. Friendly drivers who respected my property. Overall very happy 😊
17 april 2026
Happy customer
The staff welcomed us and made sure we were comfortable and she made time a priority especially been elderly.
17 april 2026
Omdöme utan inbjudan
From first walking into store in…
From first walking into store in Oldbury greeted with a smile them made us more relaxed has it been like it for only us he was very professional we went around the store as asked we wanted a Sealy thoropedic mattress
15 april 2026
Excellent mattress and very cosy
14 april 2026
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