Anna - Hereford Store Lovely customer service and very pleased with the service. Came in looking for an adjustable bed but decided against it… advised that the mattress advised would be just as b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lorna was very helpful & explained things perfectly. Let me try a wide range of mattresses & explained what each one was on price & what would be suited to me. Even made me a hot drink. Not an easy de... Se mer
Goods delivered on time but the Mattress Cover purchased did not. We were told that it would be delivered by post, after numerous phone calls to the Hereford branch we were told that it had not been p... Se mer
Företaget har svarat
Visited the Hereford store to purchase a bed. Sandy was absolutely amazing in helping us choose the right bed and mattress. She was so friendly and very patient. Thank you!
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Salmon Retail Park, HR4 9SB, Hereford, Storbritannien
- 01432 279737
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Couldn’t ask for a better service than….
Couldn’t ask for a better service than I had. Would definitely recommend to anyone .
Best nights sleep I had in a long time.
Svar kan ha AI-innehållLäs mer

Svar från Dreams - Hereford
The bed of my dreams
Shop: very pleasant and knowledgeable staff. Good choice. Good atmosphere.
Delivery: quick and more than satisfactory.
Bed: should have done this long ago.
All in all: highly recommendable!
Excellent service
Very helpful & informed assistant in store. Our matresses came when they were promised & delivery was quick & prfessional.
Knowledgeable & pleasant staff
Knowledgeable & pleasant staff. Delivery & installation as arranged.
Super Experience
Super team, in particular, Lorna, who supported us through our bed buying experience. Returned to purchase pillows and a mattress protector.
Excellent service
Excellent service. Delivery was perfect. Staff were diligent an knowledgeable. No complaints
Dreams do come true !
I am delighted to express my gratitude to the staff at Dreams, whose knowledge made choosing the perfect mattress enjoyable and stress free.
My new mattress has changed my life. After a peaceful, rested sleep, I awake free from aches and pains.
Thank you for your expertise in helping me select the perfect mattress.
Excellent service
Excellent service, all carried out quickly and efficiently.
Bed itself met all that we expected and is both comfortable and better than expected.
Professional and friendly
Professional, helpful and good humoured is how I would describe my visit to Dreams. I was greeted at the door, spoke to Chris about my requirements and she suggested I get analysed by the Sleepmatch technology. Wasn't expecting that, but it looked fun and I couldn't resist! A few minutes later and I was invited to try 3 mattresses, recommended by Sleepmatch. Chris took me through these options clearly and good naturedly, I was given time time to consider and browse other options. Having made my decision, the process to purchase a bed frame and mattress was smooth and clear. I also bought a couple of pillows (of the type that I had used when trying the mattresses), and took advantage of the repeated offers of water and coffee! All round, a very good purchasing experience, so much better than picking from a screen online and worth the extra pennies.
Very professional management …
Very professional management of our purchase from start to finish, no complaints at all....
Excellent delivery by two fabulous…
Excellent delivery by two fabulous valley boys . Mattress is great and will be getting it for my 6ft iron bed company Lara bed when there’s next a discount in !
Dreams for a goodnight sleep
The mattress arrived on time, with two very polite men. The Lady at Dreams Hereford, (Chris) could not have been more helpful. The Mattress that was recommended,to me, is absolutely perfect. I went to purchase a mattress with an aching back, after a week of sleeping on the new mattress, I’m pain free. Thank you Dreams. My Grandson is waiting for his new mattress tomorrow. I hope he will be as happy as I am.
Smooth and genuine experience
We were greeted straight away by a very knowledgeable and genuine young lady. She took us through the whole process and explained things very well. We tried several beds after being on the test bed and prices were explained well. Purchase was completed and delivery set up and we were kept updated re. delivery times so it was a very good experience from start to finish.
very helpful staff in showroom
Excellent customer service
Excellent customer service, good knowledge of product, helped me to make my choice of mattress without any pushy sales technique. I didn't feel rushed at all
I had so much fun
I had so much fun, choosing a new mattress the shop assistant lovely I love my new mattress thank you so much for making it a lovely experience
The service at Your Hereford store is…
The service at Your Hereford store is not up to standard I was told if I did not like the mattress I can exchange it I went on today they said yes but I would have to pay a extra £100 plus £95 delivery charges which I paid on the first mattress I

Svar från Dreams - Hereford
Great bed delivered by a great compay
From entering the shop to delivering to assembly clear precise explanation of how it works taking away the old bed. You where all exceptional thank you so much for everything
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