Had great service from Jordan and Zoe at Dreams Gateshead Metro and Gateshead Team Valley respectively, very friendly people, knowledgeable and professional. Hopefully my mattress will be the perfect... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I walked in to Dreams Beds Metro Centre Gateshead I found a clean well spacious store they was a lovely young men asked if he could help, Drew was really helpful In what I was looking for he is v... Se mer
Jordan was very helpful and explained about different mattresses. We tried the bed that recommend which type of mattress was best for us.
We came to the store to look for abed for my son, sales lady was very helpful and informative, she showed us a variety of beds and mattresses which were available, she asked our budget and had our son... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 6B, Metro Retail Park, Pine Tree Way, NE11 9XU, Gateshead, Storbritannien
- 01918250033
4,7
Utmärkt
161 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very welcoming,Sue at Meteocentre…
Very welcoming,Sue at Meteocentre branch was very knowledgeable,friendly and guided us through the matress assessment .
We chose an extra firm Tempur absolutely fabulous comfortable mattress.
Would definitely recommend the experience.
9 februari 2025
From walking into the Dreams
From walking into the Dreams store at Gateshead Metro, I was treated really well with every detail explained to me step by step. Loved the idea of mix and match when purchasing my new bed. Coffee was offered, thankyou. Guys delivering my bed were brilliant, taking my old bed away and constructing my new bed, their shoes always had covers on. After sleeping on my bed now for just under two weeks, I have to say I'm really impressed with the quality of this bed, so comfortable. Without a doubt when needing a new bed I would not go anywhere else. Thankyou Dreams 👍.
13 februari 2025
Great product, great service
Dreams has exceeded on our expectations by delivering an excellent new mattress which has transformed our sleep quality. Well done Dreams!
13 februari 2025
Great experience all around
From walking in the store we had a lot of help. We were giving lots of options and plenty of time to try all the beds without feeling pressured. The mattress was delivered on a day of our choice. The delivery guys were lovely and kept me up to speed about what time they’d be with me.
19 januari 2025
Bed from Dreams
The whole process from purchase to delivery and set up of the bed was very efficient with friendly knowledgeable staff.
18 januari 2025
Friendly knowledgeable staff I store…
Friendly knowledgeable staff I store and very helpful staff in customer services
18 december 2024
Staff helpful new bed
Staff helpful, knowledgeable and very ware of our needs. (I have Parkinson') without being over fussy.
Bed is super . delivery on time.
22 december 2024
The staff at Dreams were excellent
The staff at Dreams were excellent, so helpful and knowledgeable. They provided me with a great service. I have a good king size mattress at an affordable price.
21 november 2024
It took a week to get new mattress used to mattress…
It took a week to get used to mattress but loving it now
15 december 2024
My experience was a very helpful from…
My experience was a very helpful from the day I you my mattress to delivery and set up. I highly recommend Dreams in Gateshead store. The staff who came to set up my bedframe were so helpful and respectful.
Thank you for your services.
13 december 2024
Excellent customer service.
12 december 2024
The only place for beds and mattresses
Once again, another amazing experience purchasing a mattress from Dreams. Neil at the Metro Centre store manages by leading by example and Amanda is a star. The after care is faultless too. Fantastic service, great prices - why bother wasting your time shopping around? Highly recommend.
22 november 2024
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
It wasn't free
It wasn't free. Lol hurrdy huurrr
Further to this i cant belive I actually got a phone call thinking this was serious. The lack of common sense in this world if hilarious. It's even funnier when the guy phoning had to be so professional 🤣 I csnt belive ur boss made u phone me. This is very very funny.
17 november 2024
Svar från Dreams - Gateshead Metro
Good afternoon Josh,
Thank you for taking the time to leave us your review and for speaking with me.
I am glad to hear that you are happy with the bed and mattress you purchased.
Many thanks,
Kishan
The information and friendliness.
8 november 2024
Highly recommend
Went into the store and was greeted with a warm welcome by Zoe. She was helpful and she was also great in helping me find a bed to fit my budget. I didn't buy the bed when I was in the shop, I was just looking around but the next day, I called up the store and she was the one I spoke to. We arranged for the bed to be delivered to my bedroom. My bed came on on 17th October, delivered with care and the guys were also friendly. I would highly recommend because the mattress and bed are so comfortable and the storage I asked for in the bed is very spacious.
Big thank you to Zoe once again for your help 🙂
17 oktober 2024
There was no pressure to make a…
There was no pressure to make a purchase and the staff member was both pleasant and knowledgeable
24 oktober 2024
Omdöme utan inbjudan
Very good experience Metro Centre
Lovely clean tidy store very nice staff members could answer all our questions explained about delivery and the details of the bill very happy with the process
19 oktober 2024
Omdöme utan inbjudan
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