Had great service from Jordan and Zoe at Dreams Gateshead Metro and Gateshead Team Valley respectively, very friendly people, knowledgeable and professional. Hopefully my mattress will be the perfect... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jordan was very helpful and explained about different mattresses. We tried the bed that recommend which type of mattress was best for us.
Great product range from Dreams - found exactly what we wanted. Drew at the Newcastle/Gateshead Metro Centre shop was extremely helpful in helping us pick the right products. He was supremely knowl... Se mer
Once again, another amazing experience purchasing a mattress from Dreams. Neil at the Metro Centre store manages by leading by example and Amanda is a star. The after care is faultless too. Fantastic... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 6B, Metro Retail Park, Pine Tree Way, NE11 9XU, Gateshead, Storbritannien
- 01918250033
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dreams bedding store in gateshead the…
Dreams bedding store in gateshead the best place to go to get the right type of bed that you need even ones that can elevate you up if needed and also raise your legs. Very useful if you get older
All staff in shop and delivery staff…
All staff in shop and delivery staff very helpful couldn’t do more.
Would recommend.
We went in to store having a rough idea…
We went in to store having a rough idea of what we wanted (as our first option couldn’t be delivered on time).
We used the sleepmatch machine and found something very similar to what we wanted.
Abbie was very helpful and assisted us quickly with us having our 4 year old with us.
Fantastic service and experience
The service from Dreams was exceptional, Justine understood our needs and gave us plenty of options and advice. I can’t recommend them highly enough enough
Very efficient and friendly service at…
Very efficient and friendly service at Dreams in Gateshead. Delivery men were great and really helpful too. Good communication for delivery time
Highly recommend
The sales team were an absolute pleasure to deal with. We were guided by Sue who is an absolute credit to the place. Even the delivery team were of a high standard. So pleased with our purchase and all the efforts by the team. Highly recommended.
Dream Service
Everything they said they would do went like a DREAM no hitches no mistakes or excuses the delivery drivers polite and efficient - we would definitely use them again
Excellent customer service
Excellent customer service. Product was as expected and delivery was timeous. Delivery men were courteous and respectful of our property.
I recently purchased a Dreams mattress
I recently purchased a Dreams mattress, and I couldn’t be happier! From the moment I tried it, I noticed how comfortable and supportive it is. I’ve been drifting off to sleep more easily and waking up feeling genuinely rested. The quality of the mattress is evident, and it feels like it was designed with real attention to comfort and support.
What really stood out to me is how much this mattress has improved my sleep routine—I feel less restless at night and more energized in the morning. The company seems to really care about providing a great product that delivers on its promises.
If you’re looking for a mattress that helps you sleep better and wake up refreshed, I highly recommend Dreams.
Svar kan ha AI-innehållLäs mer
Completed delivery survey and placed a…
Completed delivery survey and placed a complaint in Dream store in metro centre Gateshead.This was to do with the delivery not service from shop.Staff lovey and friendly and bed frame great price.It was the delivery and damage done when putting up bed.Shop aware and report sent by shop staff member.

Svar från Dreams - Gateshead Metro
Definitely a dream to work with
Excellent experience advisor we dealt with was very knowledgeable and very professional would highly recommend
Can't fault anything
Great service and bed
There is a tear in the fabric of the bed however, it’s a great product and I have had great service when in store ordering, after sales to arrange a delivery time that suited us and two lovely gentlemen who worked hard to assemble the bed.
Excellent service from the store team
Excellent service from the store team, all very friendly, proactive at finding the best product for us, and best of all we could have a good laugh with them. The mattress has been brilliant. Thank you all!
Store assistant was vey informative and…
Store assistant was vey informative and helpful from start to finish gave excellent advice on mattress’ suitable for me. Service was exceptional from purchase to delivery by two friendly lads who offered all assistance to me would recommend your service to all Thank you
Very comfortable mattress but only had…
Very comfortable mattress but only had it two weeks so too soon to give it 5 star!
Staff at shop very helpful, likewise delivery staff.
We were served by a lovely young lady
We were served by a lovely young lady, Jasmine. She was both knowledgeable and helpful.
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