Jack was very helpful and informative. Well worth our time. Great range of beds and good to get a list of suggested mattresses from the SleepMatch computer system based on our sleeping position prefer... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The bed was delivered at the specified time. The guys delivering, building & placing the bed were polite, tidy & very helpful. The sales staff were also very accommodating & met all our needs. My d... Se mer
The sales person who assisted me was attentive, knew the products, was very helpful and allowed me time to make my choices without pressure or trying to push me to other products that were more expen... Se mer
The staff done a great job but forgot to mention that the mattress on top of the bed frame would make the bed really high to get into. After initially leaving a bad review, the team contacted me to ma... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2 Interchange Retail Park, MK42 7AZ, Bedford, Storbritannien
- 01234414234
4,7
Utmärkt
279 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous mattress and no more waking up
Fabulous mattress and no more waking up
With pain. Russell was great in advising me if the best mattress for my need. Delivery also great came in time and called to advise me of time of arrival. Very professional and helpful.
16 februari 2024
Hilmo
In the store, James was excellent kind, efficient and obviously new his job. The delivery was right on time with two pleasant guys. In all great service. Thanks Dreams.
11 februari 2024
Well looked after in the show room
Well looked after in the show room. Delivery and assembny was quick and efficient
11 februari 2024
Fabulous Service
The lady assistant at Bedford was friendly welcoming patient and very knowledgeable. She spent time explaining everything to us and gave us the time and space to make our own decision.
10 februari 2024
Omdöme utan inbjudan
Can't wait to get my new mattress!
Looking forward to receiving my new mattress recommended to me for the best night's sleep. I feel well looked after and well informed by the Dream's sales team, I entered the store not really knowing what I wanted and left confident that we'd made the right choice.
10 februari 2024
Omdöme utan inbjudan
The girl that helped us to choose the…
The girl that helped us to choose the bed was very helpful and professional, she was also patient and did not rush us. She talked us through what bed that would be suitable for my mum (and she was right). I also loved her friendly approach to my mother who is a pensioner she did not talk down to her because of her age, and gave great customer care and service which you don't find these days.
I would definitely go and buy my own bed from Dreams when the time comes purely based on on the great customer service she gave me and my mother.
27 januari 2024
Good Service
I gave 5 star because the service I got was fantastic from the shop, delivery and fixing of the Bed.
4 februari 2024
Very helpful and efficient.
Very easy to order, helpful in store. Delivered on day requested. Mattress is so comfortable
26 januari 2024
Amazing from going into the shop to…
Amazing from going into the shop to choose my mattress to receiving it.
The delivery team were so helpful and professional and the team in the shop were helpful too.
Thanks to you all
19 januari 2024
Excellent customer service
Excellent customer service, no pressure sales tactics, and very knowledgeable team - helped us to choose the right products for our needs!
14 januari 2024
Omdöme utan inbjudan
Arrived when they said
Arrived when they said, very friendly blokes, they made up the bed as paid for took away all the packaging and left the room clean and tidy.
12 januari 2024
Moving house
We were moving house and it was taking a while to complete so we had to keep on changing the delivery date but it was no problem for dreams
18 december 2023
Professional care and attention from…
Professional care and attention from shop to delivery.
5 januari 2024
Helpful staff from start to finish
29 december 2023
Our experience was excellent thanks to Cathryn
Our experience was excellent thanks to the first class help and guidance from Cathryn
8 december 2023
Everyone was very helpful and…
Everyone was very helpful and friendly,both in the reception and the delivery people. All rubbish taken away.
14 december 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.