Dreams - Bedford Omdömen 

277
TrustScore 4.5 av 5

4,7

Unit 2 Interchange Retail Park, MK42 7AZ Bedford, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The sales person who assisted me was attentive, knew the products, was very helpful and allowed me time to make my choices without pressure or trying to push me to other products that were more expen... Se mer

Betygsatt 5 av 5 stjärnor

The bed was delivered at the specified time. The guys delivering, building & placing the bed were polite, tidy & very helpful. The sales staff were also very accommodating & met all our needs. My d... Se mer

Betygsatt 5 av 5 stjärnor

The staff done a great job but forgot to mention that the mattress on top of the bed frame would make the bed really high to get into. After initially leaving a bad review, the team contacted me to ma... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very pleasurable experience visiting the Bedford store. Super helpful and knowledgeable staff member who helped us pick the most comfortable bed I've ever slept in. Chose a bed with a TV which is epic... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Unit 2 Interchange Retail Park, MK42 7AZ, Bedford, Storbritannien

  • 01234414234

4,7

Utmärkt

TrustScore 4.5 av 5

277 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(277)

13 337 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent customer service.

The sales person who assisted me was attentive, knew the products, was very helpful and allowed me time to make my choices without pressure or trying to push me to other products that were more expensive. He went above and beyond the extra mile, to be of assistance. Very polite friendly and personable.
Only negative was that I wanted two beds, one available to view and order in store, the other was on clearance and could not be ordered in store, I had to do that myself after purchasing and expensive bed and mattress in store. I would like to have both orders at one store at one time. but needed my big order in store, my clearance offer had to be ordered on line at home.

17 juni 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The Mattress is fine

The Mattress is fine. But the pillows which we paid £120 each for them are not good. I cannot believe I paid that amount of money for a thin pillow, or any pillow come to that. (I must have taken leave of my senses)

9 maj 2026
Logotyp för Dreams - Bedford

Svar från Dreams - Bedford

Good Morning, Terence

Thank you for taking the time to leave us your review.

I am very sorry to hear that you are not happy with the two Tempur pillows ordered, I had tried to call you but was unable to get through. I have since sent you an email and I look forward to speaking with you soon.

Kind Regards,
Faye

Betygsatt 1 av 5 stjärnor

Disinformation and delivery system…

Disinformation and delivery system between them stor and customer services all on their own agenda.

4 april 2026
Logotyp för Dreams - Bedford

Svar från Dreams - Bedford

Good afternoon

Thank you for your review. I am sorry for any inconvenience that the failed comfort exchange caused you. I am see that it was reattempted successfully a few days later and I hope you are happy with your new mattress.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Betygsatt 4 av 5 stjärnor

Most impressed with the very friendly…

Most impressed with the very friendly staff and all the information that I needed to know also the two men Scott and Jack who delivered my new bed and assembled it in a very professional and friendly way it was pleasure to have met them 🤗

7 februari 2026
Betygsatt 5 av 5 stjärnor

Good customer service and great…

Good customer service and great installation team I eill never use anyone esle such a professional company the fitters so good ask you are you happy when finished same as your customer service people in the store.
All I can say fantastic company.👏👏👏👏👏👏👏👏
Kind regards
Mr A Hughes

2 februari 2026
Betygsatt 4 av 5 stjärnor

Good service, but beware pricing offers!!

No complaints about the product (excellent) nor the delivery upon which we were kept fully informed and the delivery slot was met, but just a comment on pricing. We negotiated a £400 lower price than advertised in the shop, 3 days before the offer expired, only to find the deal £200 cheaper than we paid, once the "deal" had finished. I guess when dealing with one if the large dealers, the current deal will not always be the best.

25 januari 2026
Betygsatt 5 av 5 stjärnor

Dreams

Dreams - what a fantastic company. Our whole experience from looking at TEMPUR Beds and accessories was great. We dealt with most of the team members at Bedford and all of them were consistent, courteous and professional. Nothing was too much trouble for them. The Customer Service team were also great on price matching too. All in all a great experience and hats off to them. Also have to mention the delivery guys - great job too in how it should be done. Kept up date in every aspect. 5* from us!

20 december 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer