Dreamfruit Omdömen 

162
•
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

All I can say is wow!! What an amazing selection of fresh exotic fruits! Definitely the best in the game, would highly recommend

Betygsatt 5 av 5 stjärnor

A real taste of the exotic right here in the grey old UK. Healthy, yet delicious - the range of exciting and different fruit found in their enticing boxes are not only mysterious, but actually got my... Se mer

Betygsatt 2 av 5 stjärnor

personally didn’t have the best experience. first order they missed some items and left a note saying “we owe you this” I had to message them to figure out they forgot to leave a discount code to... Se mer

Betygsatt 1 av 5 stjärnor

Not received my order from 9 weeks ago. Contacted company several times, left messages and sent copy of my order receipt, still no answer. This is not acceptable, will be contacting my bank for the mo... Se mer

Företagsinformation


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(162)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

It has been over the 5 working days and…

It has been over the 5 working days and I still to this day haven't received my order?? I have ordered from here before and it was fine but this time i have had no updates and minimal responses for my order. How long has it been in transit???? I don't want to receive rotten fruits.

21 januari 2022
Betygsatt 4 av 5 stjärnor

Great range of deliciousness 😋

Brought this for my partner, he was actually speechless but the huge variety and had a field day trying new and old fruits. They came without any bruises and contact with the seller was sufficient and polite.
Will definitely be ordering again!

19 december 2021
Betygsatt 3 av 5 stjärnor

Could be better

Was terribly packaged everything just thrown lose in a large box.
Many pieces
were damaged.
There were a couple of things that should have been binned not sold as we're like mush inside as gone past ripe.

17 december 2021
Logotyp för Dreamfruit

Svar från Dreamfruit

Hi David, sorry to hear your experience wasn't what was expected and the fruit wasn't the quality we would have hoped for you to receive.

With regards to packaging, our Starter Packs usually fit snug inside the boxes we use. I have looked in to your delivery record and I believe the problem may have been due to the delivery time. I can see that delivery took one day longer than it should have (we use a 'next day' courier). When this happens, it increases the chances of fruit ripening and getting damaged. All fruit is of the absolute highest standard when we pack it.

Please could you provide some pictures to info@dreamfruit.uk so we can assess what was damaged and look to compensate you accordingly.

Kind Regards,

Connor
Founder

Betygsatt 4 av 5 stjärnor

Fruit arrived in good condition

Fruit arrived in good condition. Would have liked more communication about status of order due to length of time between placing order and it arriving as website said order would arrive in approximately three to five days.

28 november 2021
Betygsatt 1 av 5 stjärnor

My order didn’t arrived yet after more…

My order didn’t arrived yet after more than two weeks,no information about the delivery very disappointed please don’t order from this site.

23 november 2021
Omdöme utan inbjudan
Logotyp för Dreamfruit

Svar från Dreamfruit

Hi Elena, thank you for taking my call at the time of this complaint. Once again, I apologise for the delay. Now you have received your items, please let me know if your feelings towards the service have changed.

Betygsatt 1 av 5 stjärnor

I ordered and didn't receive my order…

I ordered and didn't receive my order in the allocated time. I was told it was delivered but it wasn't and then got told it was delivered to a different number flat. I went there are there was nothing at the alternative address. I then got refunded for my order and offered a free box that would be delivered Thursday or Friday. At Friday 8pm I still had not received the order, so had to chase it up and then it was delivered at 9pm.

25 september 2021
Betygsatt 1 av 5 stjärnor

Don’t waste your money

Literally all the fruit I got in my mystery box I could have brought from Tesco. Some of it was even mouldy when it arrived. 100% wouldn’t recommend

14 september 2021

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