Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Se mer
Företaget har svarat
I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Se mer
Where do I start!! Ordered a tank mount and bag for my bike, waited 10 days to realise it not compatible( after being previously re assured they was! They’re not even compatible with each other!... Se mer
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AVOID! Wrong parts sent and refused to rectify or refund, blaming me. A simple issue that could have been resolved easily, now I'll share this bad experience with any and everyone willing to listen... Se mer
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One of the UK's leading sellers of Motorcycle Parts and Clothing
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product, goods comms, delivery time as promised, would use again
Fantastic company fantastic to deal with.
Not fitted the item yet but used one on other motorbike.
Kept me informed when part were on back order.
Drbikes were fast in their replies, and straight to the point. I ordered some parts from Australia and it came within a week. Would definitely recommend.
DR Bikes were awesome to deal with. Fast emails. Competitive pricing. Fmf exhaust was shipped from the UK to Australia in 4 days once order was processed. No problems at all and highly recommended.
Easy to use website, super fast delivery
Would recommend.
Best place to get parts especially gsxs1000, why would you want any other bike anyway 🤔 😜
Bought from these guys plenty of times, spent couple of grand now with them and I'll keep buying.
Customer service is spot on and couldn't ask for better service 👌.
Seen a couple of these bad reviews and was like how considering every purchase has been bang on, think you'll always going to get few bad customers who think they're right.
If your not a lemon of a customer then get buying from these guys, they're spot on .
Thanks to Daniel and his team.
Absolutely faultless. Spoke with Daniel to order an exhaust system from Arrow. Extremely helpful and quick responses, was very honest and accurate with delivery times. First class customer service. Also ordered coolant a few days after due to an issue and managed to get the coolant delivered very quickly!
Gilles Tooling fit and finish is always spot on, DRbikes communication and shipping all good
Just bedded in these pads and wow what a difference (with new fluid bled through too) they really will stop you on the spot!
Super fast service and cheapest around, why go anywhere for bike parts, many thanks
Good price, fast delivery, and the Healtech gear indicator is a brilliant bit of kit - easy to install and works really well.
The guys that work here are awsome and really know there stuff. I phoned up regarding parts for my motorbike and after ordering the parts the parcel turned up quicker than It should have, plus it came with sweets. Will be purchasing more in the near future thank you.
Fast service at a good price and even recieved some freebies
Excellent service. The team at DR Bikes communicated promptly and resolved an issue with the delivery very promptly. I would definitely consider DR Bikes again.
I have never received it.
Royal Mail says it’s been delivered but there’s no proof and they can’t find anything. The seller would not engage with them, so I’ve lost £50.
Update: You still have not engaged. Could I please have that “geotag”. There’s no proof of delivery - no signature, no photo, no reply from you. Sadly, you had not really cared much, apart from the reply under this review, which shows very low corporate culture. Hence the review. I’m still £60 out of pocket.
Update: I have just received a letter from the Royal Mail with apologies that actually acknowledges that there was a failed delivery “according to evidence reviewed”. However, it’s the seller who needs to make a claim. There’s still no reply, no offer of refund nor redelivery, only a passive-aggressive comment that you will “leave it now”. Under the Consumer Rights Act 2015, you’re responsible for making sure my order is delivered to me at my address and I didn’t agree to it being left anywhere, so the ball is in your court. I can’t make a claim with Royal Mail myself. What a bunch of time wasting, ignorant and oblivious to their obligations shady merchants.

Svar från Drbikes
Excellent service, bought a translogic quick shifter, delivery very fast and great communication.
Excellent service and quick delivery from DR Bikes. Remote works better than I expected with my Sena SRL system fitted to my Shoei Neotec 2 helmet.
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