Jason, the engineer from Domex who came to fix our washing machine, really knows his stuff. Seven previous visits by other engineers from other companies couldn't diagnose the fault, but he found out... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good response to broken down fridge freezer. booked Sunday on-line with D & G . DOMEX engineer arrived next day 15:00. With a lot of expensive frozen food at risk a quick response and fix was ess... Se mer
Företaget har svarat
Excellent repair. Arrived on time, assessed the issue carefully, had brought the correct spare part in the van after reading the booking details, kept me fully informed of costs and tidied up neatly a... Se mer
Excellent level of service. Martin the Bora engineer was extremely polite and helpful, answering all of my questions. Also very knowledgeable about all Bora products. My hob was repaired to as new... Se mer
Företagsinformation
Skrivet av företaget
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Kontaktuppgifter
Unit C, Surrey Business Park, KT17 1JG, Epsom, Storbritannien
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Utmärkt
5 tn omdömen
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Har besvarat 100 % av sina negativa omdömen
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Svar från Domex
Hi Merces,
Thank you for your 5-star review! We're delighted to hear that Arshid provided an efficient and helpful service while getting your washer dryer sorted.
We appreciate you choosing Domex and are pleased we could help!
Kind regards
Domex Customer Care Team
Quick appointment and solution
Quick appointment and solution. Engineer professional and polite
20 augusti 2026
Svar från Domex
Hi Dee,
Thank you for your 5-star review! We're pleased we could arrange a quick appointment and get your washer dryer sorted without delay.
It's great to hear that Nidhin provided a professional and polite service throughout the visit.
Kind regards
Domex Customer Care Team
Great service
Great service! Our technician was really helpful. So far very happy with our repair.
20 augusti 2026
Svar från Domex
Hi Nora,
Thank you for your lovely 5-star review! We're so pleased to hear that Elisha was helpful and that you're happy with the repair to your dryer.
It's great to know you had a positive experience with Domex, and we hope your dryer continues to work perfectly!
Kind regards
Domex Customer Care Team
Transparent pricing, great service.
My fridge freezer lost the ability to freeze food. Domex had clear and fair pricing, fantastic communication throughout and cared about fixing my problem. The engineers are of a very high standard, courteous, knowledgeable and professional, leaving the site spotless after they left. Couldn’t rate them highly enough. Fantastic service from start to finish.
18 augusti 2026
Omdöme utan inbjudan
Svar från Domex
Hi Chris,
Thank you for such a wonderful 5-star review! We're thrilled to hear that you had a fantastic experience with Domex from start to finish. It's great to know that you appreciated our clear pricing and communication, and that Usman provided the courteous, knowledgeable and professional service we always aim for.
We're especially pleased that your fridge freezer was successfully repaired and everything was left clean and tidy afterwards. Thank you for your recommendation and for choosing Domex!
Kind regards
Domex Customer Care Team
A great service
Turned up on time, friendly and polite, fixed my washing machine with no fuss, was less than half the price of Miele and available much sooner - what’s not to like? Highly recommended.
19 augusti 2026
Svar från Domex
Thank you for the fantastic 5-star review! We're delighted that Venko arrived on time, provided a friendly and polite service, and got your washing machine fixed without any fuss.
It's especially great to hear that we could offer you a quicker appointment at a much more competitive price. Thank you for the recommendation and for choosing Domex!
Kind regards
Domex Customer Care Team
Good work and service and how to speak…
Good work and service and how to speak to a customer
19 augusti 2026
Svar från Domex
Thank you for your 5-star review! We're delighted to hear you were happy with the work and service provided by Raja, and particularly with the way he communicated with you throughout the visit.
Thank you for taking the time to provide your 5 star review!
Kind regards
Domex Customer Care Team
My appointment was scheduled quickly
My appointment was scheduled quickly. I had a time given and contacted by the engineer. He was respectful and carried out the work quickly and left everything how it was.
19 augusti 2026
Svar från Domex
Thank you, Julie, for your 4-star review! ⭐⭐⭐⭐
We’re pleased to hear that your appointment was arranged quickly and that Dan kept you informed, treated your home with respect, and completed the cooker repair efficiently while leaving everything as he found it.
We’re always looking for ways to improve our service, so we’d love to know what we could have done differently to turn your experience into a 5-star one.
Thank you for taking the time to share your feedback.
Kind regards,
Domex Customer Care Team
We are very happy this year Service…
We are very happy this year Service thank you very much
19 augusti 2026
Svar från Domex
Hi Sabanathan,
Thank you for your lovely 5-star review! We're so pleased to hear that you're very happy with the service you received from Nidhin while repairing your dryer.
Thank you again for your review.
Kind regards
Domex Customer Care Team
Next day repair of our washing machine…
Next day repair of our washing machine at a very reasonable price, considering we had few other options.
19 augusti 2026
Svar från Domex
Hi Mr D,
Thank you for your 5-star review! We're really pleased we could arrange a next-day visit and that Vlado was able to get your washing machine back up and running.
It's also great to hear you found our service reasonably priced. Thank you for choosing Domex!
Kind regards
Domex Customer Care Team
Really polite guys and had a can do…
Really polite guys and had a can do attitude. Booking system impressive with good time slots and 30 min arrival warning. Good value for money.
19 augusti 2026
Svar från Domex
Hi J Martin,
Thank you for such a great 5-star review! We're delighted you were impressed with Gancho's polite and can-do approach, as well as our booking system and arrival updates.
It's also fantastic to hear you found our service good value for money. Thank you for choosing Domex to repair your wine cooler!
Kind regards
Domex Customer Care Team
Arrived on time and machine working…
Arrived on time and machine working fine at the moment
17 augusti 2026
Svar från Domex
Hi Luke,
Thank you for your 5-star review! We're pleased to hear Abdul arrived on time and got your washing machine back up and running.
Thank you for choosing Domex, and we hope your machine continues to run smoothly!
Kind regards
Domex Customer Care Team
Svar från Domex
Hi Richard,
Thank you for the 5-star review! We're delighted that Kuda provided a great service and was able to help with your fridge freezer.
We really appreciate you taking the time to share your experience.
Kind regards
Domex Customer Care Team
great service
14 augusti 2026
Svar från Domex
Hi Joseph,
Thank you for your 5-star review! We're really pleased to hear you received great service from Andy B during the repair of your cooker.
Thank you for your review, and we hope we can be of assistance again in the future.
Kind regards
Domex Customer Care Team
Svar från Domex
Hi Amanda,
Thank you for the 5-star review! It's great to hear that Louis provided a quick and excellent service and got your washing machine sorted for you.
Thank you again for your review – we're pleased we could help!
Kind regards
Domex Customer Care Team
Svar från Domex
Hi HB,
Thank you for your fantastic 5-star review! We're so pleased to hear that Boris was respectful, polite and punctual, and most importantly, got your fridge freezer back up and running.
Thank you again for your 5 star review!
Kind regards
Domex Customer Care Team
Svar från Domex
Hi Prakash,
Thank you for your 5-star review! We're delighted to hear you received very good service from Louis while repairing your fridge freezer. We'll be sure to pass your kind feedback on to him.
We really appreciate taking the time to give us your 5 star review.
Kind regards
Domex Customer Care Team
Excellent Service!
I have this Hisense American fridge Freezer that was not working as expected. It was only a few months old. The ice dispenser was not dispensing any ice even though the ice bucket was full of ice. It simply makes this grinding noise without dispensing any ice. I nitially contacted Hisense who sent an Engineer from a service company. This engineer has no clue. He simply changed the ice bucket and left. Of course I knew that was not the problem. But the problem was not resolved. I contacted Hisense who then sent an engineer from DOMEX. The Engineer took his time to explain why the ice was not being dispensed becaused our frozen foods were blocking the air vent in the freezer compartment. This therefore affects the overall freezer temperature. He explained that ice in the ice bucket keeps melting and forming a thick block of ice in the ice bucket and the grinder. Simple explanation! I cleared the overloaded freezer to clear the air vent. That's it. Its been 1 week and its working like new. The first engineer from another company has no clue. Thanks DOMEX.
9 augusti 2026
Omdöme utan inbjudan
Svar från Domex
Thank you for taking the time to leave such a detailed 5-star review, Peter! ⭐⭐⭐⭐⭐
We’re really pleased that Adnan was able to get to the root cause of the issue with your Hisense fridge freezer. Rather than simply replacing a part, he took the time to explain how the blocked air vent was affecting the freezer temperature and, in turn, causing the ice to melt and refreeze inside the dispenser.
It’s fantastic to hear that, a week later, everything is still working as it should. We know how frustrating an unresolved fault can be, so we’re glad Adnan’s knowledge and thorough approach provided the solution.
Thank you for recognising his work and for your kind words about Domex. .
Kind regards,
Domex Customer Care Team
Efficient service
Efficient service, thorough job done and the engineer was very pleasant and explained things well.
10 augusti 2026
Omdöme utan inbjudan
Svar från Domex
Thank you for your 5-star review, Nike! ⭐⭐⭐⭐⭐
We’re really pleased that Dan made your cooker repair such a positive experience. It’s great to hear that he was thorough, pleasant and took the time to explain everything clearly while completing the work efficiently.
Thank you for choosing Domex and for recognising Dan’s service.
Kind regards,
Domex Customer Care Team
Very good service
Engineer arrived at the time arranged, was very polite and efficient and provided me with some good tips on avoiding the issue again.
Domex as a company was very easy to deal with, had good availability of appointments and kept me well informed throughout
17 augusti 2026
Svar från Domex
Thank you for such a great 5-star review, Stephen! ⭐⭐⭐⭐⭐
It’s fantastic to hear that your experience was smooth from start to finish, with convenient appointment availability and clear communication throughout. We’re equally pleased that Taso arrived as arranged, completed your washing machine repair efficiently and took the time to share some useful advice to help prevent the issue from happening again.
Kind regards,
Domex Customer Care Team
3rd time we have had to have them out…
3rd time we have had to have them out through our insurance and they have been fantastic. Quick, clear communication and do a great job. Thanks again !! Highly recommend
13 augusti 2026
Svar från Domex
Thank you for another fantastic 5-star review! ⭐⭐⭐⭐⭐
It means a lot to know that, across three visits, you’ve consistently received the level of service we aim to provide. Quick attendance, clear communication and quality repairs are all important to us, so we’re thrilled that this has been your experience.
Thank you for your continued trust and recommendation!
Kind regards,
Domex Customer Care Team
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