Dolls Kill Omdömen 8 311

I am shopping Dolls Kill for over 10 years now. Best clothing , I get many compliments every time I wear them. Costumer service so nice and helpful.
Very happy with all of my orders :)

Really cute clothes, fast shipping, and great customer service!

Ordered a pair of boots and never received them. It's been months. I tried emailing them to get a refund but they didn't get back to me until the refund window was already closed.

Way too hard to cancel your stash membership.
Couldn’t figure it out and I had to reach out to them directly, it’s over $40 annually It’s kind of a big deal.

Quick and effective communication! Thanks Jaen

When my order disappeared Dolls Kill got it handled no problem! They got back to me right away, and helped me file a claim.
It was so quick and easy!
If it wasn't for them I would have lost hundereds of dollars in sic boots and bags!
Thank you so much🫶🫶

Customer service was super helpful and response time was very efficient. (Specifically Jaen and Oliver) They ensured my problem was solved promptly and were very polite.

I just wanted to leave some feedback for Jaen because she really helped me out with my order situation. My package didn’t have an address on it at first, and I was worried I was going to have to spend extra money to reorder the same outfit again. She stayed in contact with me, talked with her supervisor, and was able to get my refund processed so I could place my order again without any problems. I really appreciated how helpful and understanding she was throughout everything. thank you so much, jaen!

Ever since I found out this site, it's my go to for cool and comfy sweaters and jackets. So far the shipping has been pretty quick and customer service is fast too. Trustworthy and trueish to size clothes.🦄✨️

Customer service is responsive, professional, and exceeded my expectations. You know who you are, Jaen❣️

Products are great and as described. Wife loves the boots!

I have only had a few issues w my orders in about little over 4yrs It happens And I do order Alot DK does get back to me quickly Resolve the issue in a timely matter DK does not pack or ship on holidays or weekends but many times my order has been packed n ready to ship next business day even on holiday/WeekEnd Whether it’s Packing/Shipping or Customer Service DK does go above and beyond

Great customer service. Fast communication and understanding on behalf of DK team

i had some difficulties with my order and they were really helpful with finding a solution 🩵🩵🩵

Usually pretty smooth customer service, but Chelsea is the bomb.com! Fastest and most helpful customer service rep I’ve ever dealt with on DK. Give her a raise fam!

I ordered clothing and they were too big I have tried emailing five different times and put in requests for return and no one has responded. It’s been weeks sense my order was delivered an no response.

Awesome place with great customer service skills

So placed a few orders recently. A few parcel delays/loses have caused me to get in contact with customer services.
Some havent been the best but ive got to hand it to Maya and her fairy skills. Also her pattern is on point. They done their best to help track and replace my orders. Kept me updated. Already planing my next order

Stash cash membership is useless because there’s no easy way to apply your earned cash! They make it purposely frustrating and impossible to log in and find/apply your stash cash. I also have had several orders I’ve placed take months to arrive to then have missing items and then be told the items are out of stock or unavailable! And to make up for it they only offer a 30% code which is nothing special because their stuff is so overpriced that they always hold 30% off! Also the ads on their instagram are heavily queer and vulgar.

my recommendation is to get everything on sale if you can. they overprice things and don’t make good quality products for what they charge. Quality is a bit all over the place. I’ve bought many things but they had these platform ugg knockoffs and they were waiting to kill someone. literally NO ankle support and a big platform underneath. Anyway, they have a lot of random 3rd party brands so that’s another area where quality can be questionable. they also cater to tall boots or tall girls for a lot of their clothing.