I worked directly with Efren twice on my order. They were extremely helpful and patient as they worked with me to make some critical, last minute adjustments to our order. They took time to walk me th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Patrick Tubig with Discount Mugs was awesome to deal with. He has helped me for several years on my promotional items and he is always patient with me. This year I was having trouble with some fundi... Se mer
Företaget har svarat
Patrick was instrumental on making this order happen on many levels. He walked me smoothly thru every step of the process and communicated to my designer several times to get exactly what he needed... Se mer
Företaget har svarat
With the prices this might seem like a scam company but its not. I've dealt with a lot of different promo producers for various events and its always scary whether or not you'll get your items on time... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Established in 1995, DiscountMugs has been one of the largest factory suppliers of drinkware in the United States. DiscountMugs offers a variety of coffee mugs, travel mugs, sports bottles, martini glasses, wine glasses, champagne flutes, beer mugs, and more…all available at tremendously low prices. Some of the reasons we feature the lowest prices in the promotional products industry, include: - Factory direct - Largest inventory - Print in-house - Import products directly We take great pride in our work and our facilities. Headquartered in Miami, Florida, Discount Mugs has been in existence since 1995 (starting with only six employees). Today, we close to 1000 loyal, dedicated, and knowledgeable employees that help facilitate every unique customized order that flows through our company. We count with 340,000 square feet of warehouse space and over 75,000 square feet of production space to hold our entire inventory and allow us to work with ample room to produce your orders.
Kontaktuppgifter
12610 NW 115 Avenue, 33178, Medley, USA
- 1-800-579-7152
- support@discountmugs.com
- www.discountmugs.com
4,7
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a few questions on how to…finalize the order and the design.
I had a few questions on how to complete my order and the design layout. I was able to talk to Madona, who was able to help me to conclude the order. She was knowledgeable and absolute professional.
22 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Quick Support
Patrick was quick to help support my order experience. Offering detailed instructions and followup made it easy to complete my purchase.
14 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Helpful
Patrick did a Great job helping me place my order of square magnetic clips!
14 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
After initially providing an employee’s…
After initially providing an employee’s cell phone number for a single order, the customer service people continued to call her repeatedly, even after being asked to stop. While I was addressing the issue with customer service online, the employee received two additional calls from the same customer. It is extremely concerning that repeated, unwanted contact with our employees appears to be tolerated.
13 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
We’re truly sorry to hear about your recent experience and understand how frustrating this must have been. We appreciate you bringing this to our attention and take your feedback seriously.
To ensure we fully investigate and resolve this matter, we’ll be reaching out to you via private message shortly. Thank you for your patience, and we look forward to
Very helpful and kind service
Very helpful and kind service! Gave me an option to up my order, and provided clear and transparent pricing info. When I opted not to scale up my order, they accepted it with grace and validated that decision.
12 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Very Disorganized Company
First of all, when I placed my order, I did not get any notification of who was delivering my order or a date of deliverance. The tracking bar on the website does not work at all, leading me call about my order and where it was. She told me it was already delivered and yet, I did not receive any notification that it was delivered. She then told me to go onto amazon shipping where it showed the updates and delivery photo. This would have been good to know in the beginning, that it was going through amazon shipping yet they fail to mention it. I looked on the amazon shipping page where I did see the updates but there was no delivery picture. Right now I'm still waiting for a supervisor to call me back because apparently, they didn't have one available. Not really liking Discounted Mugs right now. They need to get it together.
7 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
We’re truly sorry to hear about your recent experience and understand how frustrating this must have been. We appreciate you bringing this to our attention and take your feedback seriously.
To ensure we fully investigate and resolve this matter, we’ll be reaching out to you via private message shortly. Thank you for your patience, and we look forward to making this right.
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
This service is outstanding
This service is outstanding!
I have loved purchasing through discount mugs. Working with Kent has been so easy!! Kent has been able to guide me through each step of the process providing me with the ultimate white glove service for our purchases. The shipping times are wonderful, and we also receive our items fast and orderly and more importantly done right! Thank you to Kent and the team.
7 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Red Bud Class of 65
Josephine was so helpful and understanding.
She understood that I was on a shoestring budget.
We are working on our 60th Class Reunion.
6 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Josephine was most helpful in placing…
Josephine was most helpful in placing my order. She was very courteous.
6 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
The chat person was SO helpful
The chat person was SO helpful. Josephine I would not have been able to get it done. Plus the rush shipping was exactly what I needed.
5 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Following up on my previous review
Following up on my previous review, now that I've received my order: it arrived a few days sooner than expected, and looks exactly how I was hoping it would look! The color of the mugs is just like the photos, and the printed graphic is incredibly legible. Super happy with this purchase, with the turnaround time, and with all the customer support. Thank you to James Garcia who helped me out!
5 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Josephine is very helpful and excellent…
Josephine is very helpful and excellent services. Thank you!
1 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Excellent!
Madonna, was thorough and direct. And completed my purchase with ease.
1 maj 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Quick and easy
Quick and easy. As I am crunching for time for field day souvenirs, your chat assistant was very helpful. Also, I appreciate being able to use the tax exemption form. 50$ off gave me a smile also.
30 april 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Support was available very quickly
Support was available very quickly. They asked a couple basic questions and in minutes had my logo redesigned for the format needed. My shipping options were readily available and met my deadline without rush shipping. The ordering process was so easy and efficient even with the design team involved.
24 april 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Patrick was an excellent…
Patrick was an excellent representative.. very patient and helpful!!
24 april 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Custom Glass Order
I was trying to place a custom order on my own and got side-tracked and a bit frustrated, lol. Patrick reached out and took care of everything! I simply told him what I was looking for and he sent me options. He made it so easy! He's my person now!
18 april 2025
Omdöme utan inbjudan
Svar från DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.