Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent company through and through! I dealt with George Weir after speaking to one of the junior guys first and explaining my situation. They always do what they say. I would like to say I have de... Se mer
Jack guided me through the whole process and kept me updated at every step. He also gave me advice on my purchases as I am new to buying gold to help me achieve my goals many thanks look forward to fu... Se mer
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Se mer
Företagsinformation
Skrivet av företaget
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Kontaktuppgifter
One Mayfair Place, W1J 8AJ, London, Storbritannien
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
4,5
Utmärkt
240 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience from start to finish
Great experience from start to finish, frequently updated. Really happy with my purchase.
10 mars 2022
Omdöme utan inbjudan
I have been accumulating gold coins…
I have been accumulating gold coins from Direct Bullion for 2 years now. Always communicating with Sean as I have always had the quickest responses and delivery. Direct Bullion are my only source I wouldn’t trust anyone else for physical gold.
10 mars 2022
Omdöme utan inbjudan
BE AWARE OF THIS COMPANY!!
Be very careful if you choose to buy from Direct Bullion. My husband and I had this experience.
They will smooth talk you into buying from them. Once they have your money their attitude towards you will change. They will be in no hurry to despatch your purchase to you. I had to get my Bank involved to get a refund because they would not post out the gold I had bought from them. They kept making excuses why this couldn't be done. They refused to give me a refund, but you are entitled to one despite what they say. There are much honest, reliable gold companies out there, especially Bullion House. In my opinion, stay well clear of Direct Bullion!!
9 mars 2022
Omdöme utan inbjudan
Great service at Direct Bullion
I spoke to James Byrne at Direct Bullion in Nov and Dec 2021. James was extremely helpful and sorted out a great deal for me when delays were caused on my order by a foreign mint. I’m absolutely delighted with the gold coins supplied by Direct Bullion and the great help and advice from James.
19 december 2021
Omdöme utan inbjudan
Excellent service and much better than…
Excellent service and much better than Baird who lost my order!
18 mars 2021
Omdöme utan inbjudan
Digital Gold
A good company to deal with I only purchased digital gold AWG this was easy to do and their customer support was excellent when I had a query. I have no doubt that physical gold purchasing would be just as easy. I would use them again.
8 februari 2021
As a potential first time purchaser I…
As a potential first time purchaser I found that the Manager with whom I spoke (Troy Genes) extremely helpful. He was able to answer all my questions in a courteous and professional manner. The benefits of buying coins or bars was explained in straightforward terminology, and any possible tax implications were discussed fully. He also offered to mail me a brochure, which arrived in a couple of days.
4 februari 2021
Very professional
1 februari 2021
Top class service
I would definitely recommend Direct Bullion to anyone looking to invest in gold. I was completely new to it but the team were very helpful and made the whole process easy.
28 januari 2021
Omdöme utan inbjudan
Satisfied Customer
Decided to invest in gold as my money wasn't doing anything in the bank; happy with the coins I received and looks like a good long term investment. My first time using Direct Bullion but service was excellent and I would recommend.
28 januari 2021
Omdöme utan inbjudan
Excellent customer service
Excellent customer service. I purchased coins and the team were really knowledgeable and helpful, I will definitely use again. Very happy!
28 januari 2021
Omdöme utan inbjudan
Excellent service
28 januari 2021
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