Direct Bullion Omdömen 

240
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Se mer

Betygsatt 5 av 5 stjärnor

Excellent company through and through! I dealt with George Weir after speaking to one of the junior guys first and explaining my situation. They always do what they say. I would like to say I have de... Se mer

Betygsatt 5 av 5 stjärnor

Jack guided me through the whole process and kept me updated at every step. He also gave me advice on my purchases as I am new to buying gold to help me achieve my goals many thanks look forward to fu... Se mer

Betygsatt 4 av 5 stjärnor

My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Se mer

Företagsinformation

  1. Guld- och silverhandel

Skrivet av företaget

FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in ­house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

240 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(240)

77 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Direct bullion first class very professional well done

What I would like to say about DIRECT BULLION is that when I first spoke to GERRY O'BRIEN he guided me through graded gold coins that he thought would do well as an investment and so far he been bang on the button. So I am really grateful for all the help,and would definitely have no problem recommending him to my friends

13 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pension investments SIPP

I was reviewing my work place pension and was very disappointed with what I saw over the last few years. I was thinking of investing in Gold but thought It would be a frightening experience. After talking to Gerry O'Brien for what seemed like forever (sorry Gerry I had a lot of questions) he explained the in and outs of how the gold is safely stored until such a time I decided to sell. I found my experience with Direct Bullion is worth the 5 Star rating, keep up the good work Gerry.
At the time of writing this review my pot is up 7.5%, prices can go down as well as up but I will always have my own pot of GOLD.

1 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thankyou direct bullion!

Direct bullion have been brilliant in supporting me through my purchases!
I started with Gerry O’Brien who was so helpful in giving me information and assisting me to get started, Sean McGrady has helped since and both have been very helpful and excellent at explaining the process, answering any questions I have had along the way. I never felt pressured and always felt they had my best interest in Mind at all times! Thankyou direct bullion
Stephen, Essex

12 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant.

Fantastic. James was incredibly helpful, guiding us through the buying process with honest, clear information and continues to provide regular updates and support. Brilliant.

4 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent all round

Excellent all round

Gary has been so professional informative friendly and really appreciate when I meet knowledgeable people who care about their job and their client. I am exactly the same with my clients. So we’ll done and thank you

8 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was very cautious as usual

was very cautious as usual, but after some research and viewing the Website plus the very positive comments and reviews I decided to make some purchases.
I have found Garry Tuohy incredibly helpful and knowledgeable on the whole range of products from bullion to proof coins to gold backed pensions

3 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class experience

Having never got involved with buying gold before I struck lucky dealing with James Byrne.
James was completely client focused, guiding me through the process from start to finish. He was a a pleasure to deal with and would recommend James 100%.

2 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a very good experience 10/10

I had a very good experience, I bought a number of coins and they arrived in good time. I had good communication with a couple of the team members. Ray really listened and I'm more than happy. I will recommend you to my uncle.

31 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience with DB

My experience with direct bullion has been quite positive, as those dealing with my account have always been there to answer any questions and concerns, and are happy to refer me to other sources of information regarding their products .

1 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unsolicited emails

Unsolicited emails. I've tried unsubscribing - I never signed up in the first place - but they're big time spamming me.

1 november 2023
Omdöme utan inbjudan
Logotyp för Direct Bullion

Svar från Direct Bullion

Hello,

Thank you for bringing this to our attention.

We have tested the unsubscribe link on every email which seems to be working and we looked at our system that automates our weekly email and removed you from this and any product launches or offer emails in the future.

Best Wishes

Betygsatt 5 av 5 stjärnor

Now happy to do business with DB

I would like to retract my previous review. My initial experience was not the best. However, Chris has taken over my account; alleviated the problem and delivered my order as promised. I am now happy to continue doing business with DB thanks to Chris.

9 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy from this company

I paid for Charles 111 Crowned gold coins. Very good at promises but not with deliveries. Been waiting since 20 July for my order. Excuses, excuses, excuses. Do not answer phone calls or emails. Now asking bank to intervene and reporting them to the police.

20 juli 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Communication is poor after payment. But at least they arrived

Communication is poor after payment received, this company could not give a delivery date, repeatedly failed to call back after promises to do so, and when pressed for a delivery date, they could only respond blaming me for not being patient. They received payment from me nine days ago and I still cannot get a delivery date. Good news the goods arrived on the 6th September nearly one month after I paid. Just glad it's over

21 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SIPP Investment

As a new purchaser of gold bullion, I naturally had a lot of questions.

I wanted to take control of my own pension pot so recently purchased some gold to invest into my SIPP.

The staff at Direct Bullion couldn't have been more helpful. They have a no nonsense approach and I appreciated not being given the "hard sell".

Having monitored the value of the gold for 6 months, the gold I purchased has outperformed my actual workplace pension scheme.

I will definitely be using this company again to invest more into my SIPP.

1 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Buying and selling gold

Having bought a number of gold coins 5 years ago from Direct Bullion we decided to take a profit. My Account Manager Chris contacted the Buybacks Team and quickly provided a price that we were happy with, a profit of £650 per coin. It only took a few days to send coins and receive payment directly to my account. Great service.

11 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am an absolute novice at buying…

I am an absolute novice at buying precious metals as a personal investment. I spent a long time researching companies and I have been procrastinating because of my concerns. Then I found Direct Bullion and especially James Byrne who is now my account manager. The company has proved to be a safe place to buy and James Byrne is an excellent account manager who has guided me through precious metals purchasing with great knowledge of the market and went the extra mile (or more) to advise and inform without the rediculous ultra sales pitches from over confident and over zealous sales people. Hi is now my 'go to' man for future purchases.
Well done Direct Bullion and especially James Byrne.
This is not a review that is written lightly because others reading this will be spending significant amounts of money.
I feel safe, looked after and comfortable using this company in conjuction with James.
Well done mate!

8 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great firm 10/10

Great firm, really good service, i was actually very impressed. Recently retired and wasn't sure what to do with my payout, gold seemed safe and tax-free which i was not aware.

The whole process took me about 3 weeks from start to finish. I took delivery of my coins and bars this morning and they look so much better in your hand than any online image.

I can't find any fault really so good all round.

20 juni 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer