DID Electrical - Athlone Omdömen 1 436

Friendly supportive customer service by Geoff

Well the man in DID Electrical was professional and good at his job give me a lot of details about the watch I bought in the shop and got 4 more years guarantee of my new watch so thanks conleth Delaney.

I had an excellent experience with DID Electrical. I recently purchased a Mini Fridge Thor and the entire process was smooth from start to finisa. A special thanks to Geoff, I think, if I remember corect, who was extremele helpful, professional and responsive through the purchase. He provided clear information, answered all my questions, and made sure everything went as expected. O highly recommend DID Electrical for their excellent service, competitive prices, and knowledgeable staff. Thanks again to Geoff and the team. I will definitely be purchasing from DID Electrical again ⭐️⭐️⭐️⭐️⭐️

Thank you to Geoff at Athlone DID.
Buying a TV can be daunting but Geoff took us through the options in a very easy to understand way.

It's service like that which builds store brand loyalty.

(Order Number SO26-1271142)

We had a pleasant experience, Eoin was very polite and helpful.

Employee Geoff knew exactly where to find what we were looking for. The whole experience was made nice and simple. We couldn’t be happier with the service.

Great experience with the lads in DID athlone, prompt service, no messing around ! Sorted me out and a friendly smile along the way which is always important. Much appreciated.

Thomas

Very easy to find what I was looking. It was a swift purchase online. It was 2 minutes to get it instore via click and collect. The staff member was fast and very polite

staff Geoff was very helpful.

Always quick efficient service and good aftercare.very competitive prices.

I had an issue with the power button on my Shokz headset. I returned it to Geoff in DID Athlone and they replaced them as they were still under warranty. Superb 👍

Great customer service

Good nice product

I was looking for a washing machine and had a rough price in mind so I called into DID Athlone, they had a good selection and different price ranges and I got to have a look at each one before I asked an assistant Michal for help (I like to look at items before asking questions and calling an assistant and don’t like been jumped on when I enter a store) Michal was polite. Knowledgable and I went with what he suggested for me and my price range, DID also had a deal on for €5 delivery and half price installation €20 which was great, I had the option of Tuesday, Thursday or Saturday for delivery, I picked Saturday. The day before I got a text stating delivery would be between 11am and 2pm, 10.45am the next morning I got a call from the driver to say he would be calling in 20mins and he arrived at 11.10am which was great as I didn’t want to be hanging around. Driver took away my old machine and set up the new one and had a rinse programme running to show me it was working, gave me basic instructions and took away all packaging, I’m extremely happy with the purchase and service so far I have yet to use and I will come back if any issues.. will definitely purchase from DID again and I would highly recommend .

Excellent service Geoff was very friendly and great to deal with

Easy order and quick delivery
Delivery guy was very nice

Dealt with Jeoff in the Athlone store. He was attentive and knowledgeable. Super helpful and made the experience a positive one.

Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with everything I needed. It’s rare to come across customer service at this level. Highly recommend and will definitely be returning. Thanks again, Geoff!