SVisited the Tullamore store on Wed 26th to "only" look at hoovers, was immediately greeted by Mandy who was so helpful and gave great advice on the pros and cons on various brands available. Within 1... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
SVisited the Tullamore store on Wed 26th to "only" look at hoovers, was immediately greeted by Mandy who was so helpful and gave great advice on the pros and cons on various brands available. Within 1... Se mer
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I bought a new Ninja coffee machine from DID in Limerick. I returned to DID as I was very impressed with the service I had received when I purchased a hoover and dehumidifier earlier this year. Once... Se mer
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Would highly recommend DID - Eamon made our experience stress free & was honest, informative & more than helpful from the 1st day we called to the shop to make enquiries to when we returned to purcha... Se mer
Went to buy a tv today and was dealt with by Danillo. A lovely guy and excellent service. Left really satisfied. We came back the following day to but a small electrical item, that we could eas... Se mer
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Our price promise
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mandy was very helpful when picking out a printer for college!!
Brendon have very good customer service
Would highly recommend DID - Eamon made our experience stress free & was honest, informative & more than helpful from the 1st day we called to the shop to make enquiries to when we returned to purchase. He was a pleasure to deal with.
ery efficient service from point of…
Very efficient service from point of order to delivery and installation. Clear communication from start to finish and would highly recommend DID Electrical.
Great service, efficient staff… good communication, I will definitely use them again.
Been using DID in Bandon for years now for home appliances etc, find the service very professional and helpful
Very efficient service from point of order to delivery and installation. Clear communication from start to finish and would highly recommend DID Electrical.
Great, helpful staff in Stillorgan. Order was ready to collect very soon after placing it.
Great delivery times
The delivery guy who also installed my washing machine was fantastic.
Went into Bandon looking for two items. A staff member, Colm, got one and another I got an old version of. Colm explained how it was upgraded and he got me the cirrect one from the store room. It was no hassle. Local and friendly service.
This review relates specifically to my experience with DID Electrical Terryland, Galway. I want to make that clear because my eventual experience with DID Head Office was considerably better.
I bought a €129.99 mini fridge by phone from the Terryland store on 26 May after being specifically told it would be available for collection the following morning. It wasn't. They then offered home delivery instead. That didn't happen either.
I cancelled the purchase and asked for my money back. What followed was weeks of chasing the Terryland store, emails going unanswered and repeated assurances that never actually resulted in a refund.
By 23 June, Terryland confirmed in writing that they could refund me by bank transfer. I immediately supplied my IBAN. Nothing arrived.
I eventually escalated the whole thing to DID Head Office. They acknowledged my complaint on 8 July, and I later received another phone call from Terryland assuring me that the refund had been sent to Accounts for "processing". Again, nothing arrived.
By 10 August, more than two months after asking for my money back, I still hadn't received the €129.99. At that point I reported the business to the CCPC, started a chargeback with AIB and submitted a Small Claims application through Galway District Court.
The refund finally arrived by bank transfer on 11 August.
I do want to separate my experience with the Terryland store from the help I eventually got from the Assistant Manager at DID Head Office in Dublin. Once I explained how far this had gone, they actually took ownership of the issue, chased it down and got the refund sorted. They also followed up afterwards with proper confirmation that it had been processed.
My one-star review is therefore specifically about my experience with DID Terryland. A customer should not have to spend weeks chasing a store, escalate to Head Office, contact their bank, report the matter to the CCPC and start a Small Claims case just to recover €129.99 that the store had already agreed to refund.
A simple failed purchase and refund turned into a completely unnecessary two-and-a-half-month ordeal.
Great people and service.I was never let down. Great West Cork People.
Quick response to my delivery date and the 2 men who delivered it were so helpful
I dealt with Denil in Swords… helpful knowledgeable and very polite
Lovely chap at the cash register too, friendly and fun!
Denil carried my purchase to my car also for which I was delighted , he even got me to check that I would be able to lift the box out
Very happy customer
Sue
Great buying experience! Found the TV I wanted at the most reasonable price, easy check-out and prompt delivery exactly when promised.
Well done.

Svar från DID Electrical
Denil the shop assistant was so helpful and friendly. He answered any questions we had about the tall fridge that we were looking to buy. I had been in a different DID branch the day before but Denil made our shopping experience so much better. 10/10

Svar från DID Electrical
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