DG Cars Omdömen 

Worst taxi company ever. Every time I have booked with them nothing but problems. Minimum wait is 30 mins, I booked a taxi to work as it said driver would be 5 mins and was one hour late ! ONE HOUR ! Absolutely ridiculous idk how they are still in business. 0 starts

I ordered the taxi 2 days in advance and paid in advance for my mother to go to the airport. I got a call at 5 in the morning (when it was due) asking where to go. I told the driver the house number and he was at completely the wrong end of the road. How hard is it to read Google maps or use a Sat Nav? It's your job to be able to follow simple directions. I won't use them again as they are unreliable.

There isn't a no star option!
Left a disabled girl in a vulnerable position. Taxi driver too lazy to pick up .
Don't use this firm they will let you down .
How does the driver sleep at night ?
Muhammad,Blue Toyota Voxy,YN19HPA.
SHAME ON YOU.

Last Monday we ordered a taxi but it did not arrive, the operator said they couldn’t locate the driver. If it wasn’t for a kind neighbour we would have missed our holiday coach. No explanation was given. Will NOT use DG taxis again. BB, Gedling.

Great experience using the app. Didn’t have to speak to anyone and the driver arrived on time and all was managed on the app. Will definitely be using this again!

I would strongly advise people to think twice before using this company. On several occasions, they charged me twice for the same trips, with payments taken just seconds apart. When I raised the issue, I was brushed off with excuses that ignored the fact that money was withdrawn multiple times from my account.
Their customer service was poor – instead of investigating properly, they pushed the blame onto me, ignored the screenshots I provided, and dismissed my complaint. I was even asked to pay again for a ride I had already paid for.
This kind of behaviour is unacceptable. I expected honesty and professionalism, but instead faced duplicate charges and a complete refusal to take responsibility.

Based on previous experience, I decided to use Arrow for my EMA transport requirement, and was not disappointed.
Booking and payment was straight forward, aided by an efficient and friendly operator. The car arrived on time, the driver being a very polite and personable man. All this at a very reasonable price. Overall, a first class experience, and I will certainly be using this company again

The driver turned up on time. Very smart, punctual and friendly.

Drove very safely to our destination and, when we arrived, he assisted us by pushing our luggage trolley into departures.

Overall very professional and efficient.

Booked a cab through the app. He arrived in good time and was helpful and friendly. Got me to the coach station in good time.

Absolutely awful. Booked wheelchair accessible cab for me and my luggage, taxi arrived early and refused to wait.
Booked return taxi for me and less luggage (I’d eaten the food!) and refused to take me unless I paid DOUBLE FARE. Blatant disability discrimination, avoid them - Royal cars are the same company and discriminate in the same way. This company is not safe for lone women or disabled customers. Go to anywhere else.

The guy in the office Rob is an absolute legend, Went out of his way to help me out when I was stranded in Nottingham and made sure he did everything he could to help me get home, Can't praise him enough absolute life saver, Give the man a payrise! 💪

On time clean car polite driver good price

Tried to book a taxi to the airport - no where to get a quote on the website - just says from £XXX . Then I have to set up an account to pay by card - still waiting for the verification code - guess I'll get an uber!

Use DG Taxi Service for airport trips. Reasonably priced and very reliable. Drivers are very helpful and professional.

Appalling! After lies and incredible rudeness the driver drove off with my belongs and the company refuse to do anything about this. If you don't want to be robbed don't use this company

have to say normally not ever had a problem with these guys, ordered a taxi with them to take me to the train station to catch a train early in the morning, asked for the driver to pick me up at 4:45 in the morning, didn’t even get a phone call from the driver till 4.55 and as my train was booked for 5:20 am this left me running late, so I had to go back and use my own car and pay fortune on the train station car park park there throughout the day, will never use this company again due to this

Such a bad experience left my phone in the taxi fully charged and the taxi driver turned it off when my partner tried to call it and the phone was off and the tacit driver was claiming he doesn’t have it

Booked a taxi in advance, but it didn't show up. When calling in to ask what happened, there was no option to speak to someone or chase the booking, just a cycle of "cancel" or "book another trip", then they ended the call. Haven't been refunded.

Needed a taxi quickly due to needing to take my aunty to A&E quickly at 3am (long wait for an ambulance). The first taxi was driven by Toseef who was so friendly and helpful that he made our journey feel so much quicker. He dropped us off straight at the door and wished my aunty all the best, which was very sweet. Our driver back was Osayuwamen who was just as friendly and helpful. Both journeys were stress free and a good price. Would use again and recommend in a heartbeat. Thank you to you both, it was a horrible situation and you made it far easier.

I have been a loyal and regular customer of DG Cars for over 20 years and have always found them reliable and fair.
But it seems they have decided to charge almost double price at times of ‘high demand’!
This contravenes their licence to operate a Hackney Cab service but they seem to ignore this.
I have passed my findings on to my MP and the Department of Transportation Governing body.
Seems since their Director Peter died they think they can make up their own rules!