We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Se mer
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The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... Se mer
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Edmund was very helpful and explained all the details of the items fully. He had excellent customer service. Thank you 🙏 It was a pleasure speaking to him and I look forward to receiving my new fur... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Lower High Street, Unit B, WD17 2JZ, Watford, Storbritannien
- 0333 999 9806
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I Had a lovely experience in D F S…
I Had a lovely experience in D F S Watford today I bought two different lovely new sofas from a really wonderful sales person George, he spent ages with me measuring up to make sure what I was purchasing was the correct measurements as I’m moving to a bungalow from a house.
14 maj 2026
Svar från DFS Furniture - Watford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The salesman very polite and very…
The salesman very polite and very patient and went trough everything about the settees I purchased an asset to the business
12 maj 2026
Svar från DFS Furniture - Watford
Good afternoon Michael,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were so welcoming and…
The staff were so welcoming and helpful. Kalpa went above and beyond to make sure we were happy and satisfied with our purchase and dealt with us with so much patience.
4 maj 2026
Svar från DFS Furniture - Watford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
No waiting for the shop assistant, all of them are very knowledgeable and professional
11 maj 2026
Svar från DFS Furniture - Watford
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing staff
The staff at this store are just outstanding. We bought our last sofa from them 10 years ago and not only did they remember us, they treated us like we were family. We were in there buying a new sofa and my little girl was sick. The staff were so incredibly kind and helpful and took away that mortifying feeling other parents will know all too well. Thank you all, we will always recommend you and we’ll be back for our next sofa when it is due!
10 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Giselle was great at the Watford…
Giselle was great at the Watford showroom she helped us choose the sofa and efficiently placed the order
26 april 2026
Svar från DFS Furniture - Watford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very happy with the customer service…
Very happy with the customer service your colleagues at the store were excellent
8 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sales people gave us plenty of time to…
Sales people gave us plenty of time to look round , without being pested , when we were ready he listened to all our questions & concerns
5 maj 2026
Svar från DFS Furniture - Watford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The guy called Del boy was very helpful…
The guy called Del boy was very helpful and a really good guy.
5 maj 2026
Svar från DFS Furniture - Watford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great Experience
Visited yesterday and ordered x2 new sofas. Very friendly, helpful and knowledgable staff. Everything was very straightforward and easy, thank you! Looking forward to our new sofas arriving.
4 maj 2026
Svar från DFS Furniture - Watford
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Thank you for a really helpful and…
Thank you for a really helpful and friendly experience.
4 maj 2026
Svar från DFS Furniture - Watford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Watford
Good morning Kelly,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Good Servises when we walked in to the…
Good Servises when we walked in to the finish sales lady very good and manager very good
4 maj 2026
Svar från DFS Furniture - Watford
Good afternoon Andrew,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Very accommodating and approachable
Very accommodating and approachable , she explain everything well
4 maj 2026
Svar från DFS Furniture - Watford
Good afternoon Sheila,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Watford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A very pleasant agent
A very pleasant agent showed complete patience while we dithered. He provided helpful information when asked and offered detailed information about the product.
3 maj 2026
Svar från DFS Furniture - Watford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Customer service exceptional
Customer service we are made to feel welcome, support and guidance was given when we needed it. We didn’t feel rushed or pressurised we found the sofa that we wanted and love after spending many hours in the store
2 maj 2026
Svar från DFS Furniture - Watford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Watford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service Mo was fantastic no rush…
Great service Mo was fantastic no rush no pressure
1 maj 2026
Svar från DFS Furniture - Watford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
George was extremely helpful
George was extremely helpful, after introducing himself he listened and allowed me to browse, no pressure. His knowledge and advice was invaluable, i left the store happy with my decision and confident with all the delivery details.
I would certainly recommend your Watford store,
21 april 2026
Svar från DFS Furniture - Watford
Good morning Wendy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with George.
Kind regards,
Lia
DFS Customer Support
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